Panda Express

313 University Ave, Lubbock
(806) 744-1999

Recent Reviews

Sort by
Miranda Sims

I barely got any chicken in my food and the guy at the window was insanely rude when asking about specialty drinks. Don’t recommend going here at night, most of the staff is rude. It’s better during the day or at a different location.

Atmosphere: 3

Food: 2

Service: 1

Irma Gwin

Great customer service

Atmosphere: 5

Food: 5

Service: 5

Maria Deets

Need food to be hot

Alyssa Smith

I love eating panda express from all locations and this location is one of my main locations I always go to and I love to come to this location because it normally has good food but today I got chicken teriyaki with rice. The rice was kinda hard and the chicken is burnt and I don’t even look like teriyaki chicken. It looks like chicken meat I don’t even know if it’s chicken all I’m saying is please do better next time because I hate leaving bad reviews. Also the lady at the window was really rude. She basically just put the bag in our faces so never coming back this to this one again but please do better with y’all’s workers and y’all food.

Atmosphere: 1

Food: 1

Service: 1

Odalys Ronquillo

Staff was nice at first but then one of the employees was very dry, she had a mad face while I was ordering my food plate. I went with my mom aunt and uncle and it was a good price and food was very good, it’s just the one lady that took care of us. My mom wanted a cup of water and we got told the fountain had water and we were going to share but then she noticed there wasn’t any. I had to go buy a water bottle. Also I wanted sauce and when I asked for sauce the lady maybe didn’t hear me or chose to ignore ? Again loved the food but not positive about that one employee, she looked mad, and seemed like she was tired of being there…

Atmosphere: 3

Food: 5

Service: 1

Mr\u0026Mrs Flores

Went here on Wednesday ordered the family meal pack we all ate at home well yesterday on thrusday went to pick up our daughter at school she wasn't feeling good she was sick all day all night and my husband and I woke up sick also so went to the urgent care today and couldn't believe they told we got food poisoning from teriyaki chicken we all ate from this place panda express 😢 now we're all here resting taking medicine to get better and over this so be careful people qhen you order food from here cause we got sick and the manager didn't show no type of concern for us for what happen 😢 but thought I would let you all know don't want any one else to get sick with food poisoning from this place have a blessed day

Atmosphere: 1

Food: 1

Service: 1

Quain

Normally I don't bother with reviews because they're mostly just rude for no reason to food service workers, but I had to leave one in this case because this is the worst Panda Express I've ever had. Legitimately. Nothing tastes like anything. My orange chicken and honey sesame chicken have no flavor. They also feel like they've been reheated in an oven like Walmart chicken nuggets instead of cooked on the wok. I'm probably about to just throw the rest of what I haven't eaten away because it feels like I'm forcing myself just to get my money's worth.

Never going here for takeout again. No diss to the staff or anything I'm sure it's unrelated but I'm not spending like $11 for a mid plate in the future. For what it's worth the service was very quick and they checked to make sure I was the right person picking up my meal, which was cool.

Atmosphere: 4

Food: 1

Service: 4

Mark Daniel

Waited in line due to a customer complaining. Left with my to go and item was left off of plate. Poor management.

Service: 1

Senwei Liang

I love their food!❤️❤️❤️❤️

Atmosphere: 5

Food: 5

Service: 5

Luke Harrington

Pretty sure this place just gave me food poisoning ☹️

Atmosphere: 2

Food: 1

Service: 4

Stacey Scott

Sad that they no longer offer the passion tea. I enjoy their food but go through the drive through several times each week for the tea. Going to have to find a new spot.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Teriyaki Chicken, Egg Roll, Beijing Beef with Orange Chicken

Joshua Logan

Been here 3 times in the last month and was disappointed by a different thing each time. First time, the chow mein and beef broccoli were overcooked and didn't look/taste right. Second time, the honey walnut shrimp was way too tough to chew. Like eating pebbles with shrimp. Then the third time the soda machine was out of cherry coke syrup and the regular coke was flat.

Atmosphere: 3

Food: 2

Service: 4

Rob Hoff

30 minutes to get through a drive through is crazy

Atmosphere: 1

Food: 1

Service: 1

Jarib Dopp

Service took forever we had a 30 minute lunch. We got there at 11:06 didn’t leave until 1125 through the drive-through. The manager was just standing there like it wasn’t a big deal. They ran out of chow mein. They should’ve been more prepared for lunch Rush.

Service: 1

joaquin garcia

Great service, nice and clean 👌 thank you

Atmosphere: 5

Food: 5

Service: 5

Loading...