Super slow staff, wouldn't recommend unless you're willing to wait a while.
Atmosphere: 2
Food: 3
Service: 1
Bryan
Do not go inside and eat , especially at 630pm we've been waiting in store for over 35 mins now and still waiting behind 1 person, ridiculous, food is stacked up on counter ,ppl waiting now for there food over 40 mins . Bad experience here - negative review 0 service
Atmosphere: 1
Food: 1
Service: 1
R-N-B H.
If you can’t get enough employees you shouldn’t be open. You have to wait in line for 30 minutes just to put in your order and most entree choices were empty.
Atmosphere: 2
Food: 3
Service: 1
Annie North
I’d love my food without the attitude ruined the whole experience. Seems like a everyday thing when I come get food from this location.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Orange Chicken and Egg Rolls, Beef and Broccoli with Rice
Cathryne Sublette
This establishment is not prepared to do business. Employees were messing around, not paying attention to customers, not giving food in a timely manner. Waited 25 minutes in driveway for food.
Atmosphere: 2
Food: 2
Service: 1
randy mills
Recently, I went into the great panda god And got a plate of chow mein and a double order of orange chicken after receiving my orange chicken. I noticed that he didn’t put as much as they normally do so I ask, do you mind putting just a tiny bit more on and he said unfortunately, I cannot do that I think it’s very disturbing that someone can’t make sure that a customer is satisfied and that they have the order that they ordered they did not give me a discount and Binky is very upset and anytime Binky is upset. I’m upset. I would like to hear something back from management as Binky will not even sleep with me right now As for the Lock lack of chicken
Atmosphere: 1
Food: 1
Service: 1
Jeff
Stopped in for a Panda Bowl on Wok Wednesday. Had me fried some rice with honey walnut shrimp on top. Okay here we go... Very basic lunch ($8.50) with water to drink. Why u ask that I get the same thing each visit? The secret is in their hot mustard (not really hot). Dip the shrimp in the sauce and your taste buds will respect u again. You don't get this old without learning a few tricks. P.S. my wife had a Panda bowl too, noodles with bejing beef on top. No sauce needed. P.P.S. in case Panda reads this, your wok Wednesday game is ok, just need to up the prizes to make it better.
Atmosphere: 3
Food: 4
Service: 3
Feibi Habbinga
I love Panda Express, always order their Kung Pao chicken, but this particular location gives very small portion of food, my bowl has only very little chicken with full bowl of rice. Very disappointing! Won’t go back to this location anymore.
Atmosphere: 3
Food: 4
Service: 2
Annie White
This place was filthy hand prints on the windows and doors. Dirty tables and seats,trash and food on the floor. Food was cold and the black pepper chicken was black pepper celery and onions didn’t get any chicken in it. The staff is nice but won’t come back.
Atmosphere: 2
Food: 1
Service: 4
Jen Huerta
If I could rate a 0 for service I would . Walked into the restaurant and no acknowledgment from staff. Waited to order food a good 5 minutes before anyone asked to help. That’s after the girl walked right in front of me and fidgeted with a to go order first. Customer service now days I guess is hard to come by. At least , I’ll be with you in a moment . But nope. This next generations worked ethics are sad.
They had the best teriyaki chicken and rice in town!
Atmosphere: 5
Food: 5
Service: 5
MIKE RODRIGUEZ
Friendly, food fast and ready. Great experience!!
Atmosphere: 5
Food: 5
Service: 5
Antonio Thompson
Possibly the best Panda Express in lubbock. The staff are so friendly and make my day! They always make me feel so welcome :)
Atmosphere: 5
Food: 5
Service: 5
Tommy Baldwin
Came in for an online order and had to wait 15 minutes while everyone else got their orders right away. The staff here has no hustle and all look like they hate their jobs
Super slow staff, wouldn't recommend unless you're willing to wait a while.
Atmosphere: 2
Food: 3
Service: 1
Do not go inside and eat , especially at 630pm we've been waiting in store for over 35 mins now and still waiting behind 1 person, ridiculous, food is stacked up on counter ,ppl waiting now for there food over 40 mins . Bad experience here - negative review 0 service
Atmosphere: 1
Food: 1
Service: 1
If you can’t get enough employees you shouldn’t be open. You have to wait in line for 30 minutes just to put in your order and most entree choices were empty.
Atmosphere: 2
Food: 3
Service: 1
I’d love my food without the attitude ruined the whole experience. Seems like a everyday thing when I come get food from this location.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Orange Chicken and Egg Rolls, Beef and Broccoli with Rice
This establishment is not prepared to do business. Employees were messing around, not paying attention to customers, not giving food in a timely manner. Waited 25 minutes in driveway for food.
Atmosphere: 2
Food: 2
Service: 1
Recently, I went into the great panda god And got a plate of chow mein and a double order of orange chicken after receiving my orange chicken. I noticed that he didn’t put as much as they normally do so I ask, do you mind putting just a tiny bit more on and he said unfortunately, I cannot do that I think it’s very disturbing that someone can’t make sure that a customer is satisfied and that they have the order that they ordered they did not give me a discount and Binky is very upset and anytime Binky is upset. I’m upset. I would like to hear something back from management as Binky will not even sleep with me right now As for the Lock lack of chicken
Atmosphere: 1
Food: 1
Service: 1
Stopped in for a Panda Bowl on Wok Wednesday.
Had me fried some rice with honey walnut shrimp on top.
Okay here we go... Very basic lunch ($8.50) with water to drink. Why u ask that I get the same thing each visit? The secret is in their hot mustard (not really hot). Dip the shrimp in the sauce and your taste buds will respect u again. You don't get this old without learning a few tricks.
P.S. my wife had a Panda bowl too, noodles with bejing beef on top. No sauce needed.
P.P.S. in case Panda reads this, your wok Wednesday game is ok, just need to up the prizes to make it better.
Atmosphere: 3
Food: 4
Service: 3
I love Panda Express, always order their Kung Pao chicken, but this particular location gives very small portion of food, my bowl has only very little chicken with full bowl of rice. Very disappointing! Won’t go back to this location anymore.
Atmosphere: 3
Food: 4
Service: 2
This place was filthy hand prints on the windows and doors. Dirty tables and seats,trash and food on the floor. Food was cold and the black pepper chicken was black pepper celery and onions didn’t get any chicken in it. The staff is nice but won’t come back.
Atmosphere: 2
Food: 1
Service: 4
If I could rate a 0 for service I would . Walked into the restaurant and no acknowledgment from staff. Waited to order food a good 5 minutes before anyone asked to help. That’s after the girl walked right in front of me and fidgeted with a to go order first. Customer service now days I guess is hard to come by. At least , I’ll be with you in a moment . But nope. This next generations worked ethics are sad.
Service: 1
Restaurantji Recommends
They had the best teriyaki chicken and rice in town!
Atmosphere: 5
Food: 5
Service: 5
Friendly, food fast and ready. Great experience!!
Atmosphere: 5
Food: 5
Service: 5
Possibly the best Panda Express in lubbock. The staff are so friendly and make my day! They always make me feel so welcome :)
Atmosphere: 5
Food: 5
Service: 5
Came in for an online order and had to wait 15 minutes while everyone else got their orders right away. The staff here has no hustle and all look like they hate their jobs
Atmosphere: 1
Food: 5
Service: 1
For fast food, Panda Express is my fav.
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