Total trash that they charge almost $5 for delivery and then remind you that none of it goes to their delivery drivers. Slice app will connect you with authentic pizza restaurants, where at least the money you spend will go towards a quality product. Papa John's isn't that great for what they try to charge you. Better Pizza, Better Prices, not at John's.
Atmosphere: 1
Food: 2
Service: 1
Mary Wittboldt
They messed up.ower order they said not going to fix it unhappy for this long time
Atmosphere: 3
Food: 1
Service: 1
Hugh Amoungus
Got my pizza fast AND GOT DANG ITS GOOD YALL THE
Food: 5
Service: 5
Daisy
How do you not send employees with change when they tell you they’re paying cash?
Atmosphere: 1
Food: 1
Service: 1
Mariah Garza
When I got it i had a tummy ache the next day and it gave us food poisoning and we said NO MORE PAPA JOHN'
Food: 1
Arlie Cates
Don't expect to be notified when you order is delivered in the morning. My food was left outside on the sidewalk in the cold. No door nock or bell rung. Food was cold whe i got it.( i was in the middle of a college test). Apparently they have no drivers until 4PM. Store was of no help.
Food: 4
Service: 2
Matthew Cockburn
Worst pizza around. Jalapeños were raw, dough was chewy and wouldn't even rip apart. Haven't ordered from PJ'S in a while till last night, won't ever order again.
Food: 1
Daniel Dameron
We grabbed some pizzas from here around 5:30 on 8/11. We ordered a large pepperoni and an XL New York style pepperoni. The only difference was the size of the pizzas and how big the slices were cut. They were both hot fresh and delicious though! And the garlic dipping sauce they come with is a great way to finish off the crust!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Served with Dipping Sauce
A L
Ordered for delivery. Pizza was missing any side sauces and the pizza wasn't even cut through. I called about getting sauce and was told it would be an hour before I would get some. She was friendly but seemed shocked that I wanted my sauce.
Portion size was ridiculous! I picked my order up walked in was not greeted, waited over 5 minutes for someone to help me and there was no one making orders one person had their headphones in the other person was counting boxes. This was very disappointing as I used to love papa John’s but the location of 9th & university this is making me question if it’s worth it to drive to that location instead of supporting a location who clearly has no proper training or customer service!
8th House
Pizza tasted rotten. I contacted the restaurant and never heard back. Just threw out the food as I could not eat it. My friend thought the pepperoni was spoiled tasting and I thought the cheese tasted bad as well. Out $30 ig.
La'Keisha Bailey
I thought it was pretty good and I’m not the biggest fan of Papa John’s
Food: 5
Service: 4
White Whale
Normally I wouldn’t say anything and just chalk it up to a mistake, but given that my order completion time was 14-24 min and I got there 10 minutes after that. It was also dead when I arrived, after I got home and went to eat my Oreo bites I found out they didn’t include the icing. The food was still warm and good but the Oreo bites would have been wayyyyy better with it. I’ll probably still come to this location I just know now to check to make sure everything is in there before leaving.
Caleb Lee
I enjoy pizza. A lot. I order it at least three times a week… Tonight I ordered from this Papa John’s location off Slide RD, which has been the most consistent — regarding quality of pizza — that I’ve ordered in Lubbock.Many pizza locations are infamous for late orders, or employees who come across as disingenuous, but this location was opposite. I dealt with Ethan and Adam in-store for my carry-out experience; both gentlemen were easy-going, polite, and accommodating.When it comes to customer service I’ll always talk positively about my experience with them.
One of the best pizzas!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage, Pizza
Total trash that they charge almost $5 for delivery and then remind you that none of it goes to their delivery drivers. Slice app will connect you with authentic pizza restaurants, where at least the money you spend will go towards a quality product. Papa John's isn't that great for what they try to charge you. Better Pizza, Better Prices, not at John's.
Atmosphere: 1
Food: 2
Service: 1
They messed up.ower order they said not going to fix it unhappy for this long time
Atmosphere: 3
Food: 1
Service: 1
Got my pizza fast AND GOT DANG ITS GOOD YALL THE
Food: 5
Service: 5
How do you not send employees with change when they tell you they’re paying cash?
Atmosphere: 1
Food: 1
Service: 1
When I got it i had a tummy ache the next day and it gave us food poisoning and we said NO MORE PAPA JOHN'
Food: 1
Don't expect to be notified when you order is delivered in the morning. My food was left outside on the sidewalk in the cold. No door nock or bell rung. Food was cold whe i got it.( i was in the middle of a college test). Apparently they have no drivers until 4PM. Store was of no help.
Food: 4
Service: 2
Worst pizza around. Jalapeños were raw, dough was chewy and wouldn't even rip apart. Haven't ordered from PJ'S in a while till last night, won't ever order again.
Food: 1
We grabbed some pizzas from here around 5:30 on 8/11. We ordered a large pepperoni and an XL New York style pepperoni. The only difference was the size of the pizzas and how big the slices were cut. They were both hot fresh and delicious though! And the garlic dipping sauce they come with is a great way to finish off the crust!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Served with Dipping Sauce
Ordered for delivery. Pizza was missing any side sauces and the pizza wasn't even cut through. I called about getting sauce and was told it would be an hour before I would get some. She was friendly but seemed shocked that I wanted my sauce.
Restaurantji Recommends
Portion size was ridiculous! I picked my order up walked in was not greeted, waited over 5 minutes for someone to help me and there was no one making orders one person had their headphones in the other person was counting boxes. This was very disappointing as I used to love papa John’s but the location of 9th & university this is making me question if it’s worth it to drive to that location instead of supporting a location who clearly has no proper training or customer service!
Pizza tasted rotten. I contacted the restaurant and never heard back. Just threw out the food as I could not eat it. My friend thought the pepperoni was spoiled tasting and I thought the cheese tasted bad as well. Out $30 ig.
I thought it was pretty good and I’m not the biggest fan of Papa John’s
Food: 5
Service: 4
Normally I wouldn’t say anything and just chalk it up to a mistake, but given that my order completion time was 14-24 min and I got there 10 minutes after that. It was also dead when I arrived, after I got home and went to eat my Oreo bites I found out they didn’t include the icing. The food was still warm and good but the Oreo bites would have been wayyyyy better with it. I’ll probably still come to this location I just know now to check to make sure everything is in there before leaving.
I enjoy pizza. A lot. I order it at least three times a week… Tonight I ordered from this Papa John’s location off Slide RD, which has been the most consistent — regarding quality of pizza — that I’ve ordered in Lubbock.Many pizza locations are infamous for late orders, or employees who come across as disingenuous, but this location was opposite. I dealt with Ethan and Adam in-store for my carry-out experience; both gentlemen were easy-going, polite, and accommodating.When it comes to customer service I’ll always talk positively about my experience with them.