Pizza Hut

3001 50th St, Lubbock
(806) 749-8200

Recent Reviews

Amanda Malloy

We called for a delivery and after the lady completed our order and repeated the address back, the driver called about 30 minutes later and claimed we gave them the wrong address, and they didn’t even deliver the damn pizza when they were a block away. Pizza Hut has gone down hill FAST since the ‘80’s!

Service: 1

Angel Benavides

Our server Barbi is always so

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Alex and Mando Villarreal

Worst service ever!!! My family of 7, had placed a huge order and if course not everyone wanted pizza so we brought in a few burritos. The huge girl working not even helping us come from the back with her hand up, all high and mighty saying yall can’t bring in outside food. While the guy who was helping us and running the front gad no issue and stated it several times while she was running her mouth continuously. Also no one was even in the restaurant!!!

Atmosphere: 1

Service: 1

Anthony robinson

Never got my order, and told me I had to goTo store to get a refund when I ordered delivery. I guess if u don’t tip your door dash driver on the app they don’t bring your food. Always tip in cash, ? crazy can’t even get a pizza ?

Service: 1

Lashonda Love

They delivered a burnt pizza and a pizza that wasn’t cooked all the way, I called and spoke with a manager she gave me a 30$ credit, when I called to use my credit the person answered said it wasn’t on there and put another manger on the phone who “SAID” she called the other manager that night and she said she only credited me for one pizza(which was a lie) then put me on hold another time and said the “Gm” said since the credit wasn’t on there she can only give me on credit for the one pizza, So I asked dfor the GM name and she said she wasn’t allowed (which is another lie) to give me the name. Now I’ve been ordering from there for years and never have had problems until now…DO NOT ORDER FROM THERE… They also have rat problems (WAS ON THE PHONE WHEN THE THOUGHT THEY PUT ME ON HOLD AND HEARD THEM SAY ONLY THROW CERTAIN THINGS AWAY)

Food: 1

Service: 1

Ronald Field

Our new hire clerk was

Atmosphere: 4

Food: 5

Service: 5

Juanita Pozos

Pizza greasy not cooked all the way and they deliver late and cold and then expect you to go find them to get your order. Ordered twice this week and same thing both times never had we had a complain. Last option to get pizza from at this point little Caesars is better ??‍♀️

Atmosphere: 1

Food: 1

Service: 1

mon sant

Ordering online is awful. Received burned cheese pizza w no toppingsParking: Good

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Breadsticks

Jessi Shelton

I don't believe I will order here again. Second time in a month I have found dark hairs in our pizza.

Bobby Duran

Great place to go to.

Atmosphere: 5

Food: 5

Service: 5

Joanie Reecer

The website is a joke and pretty infuriating.We can’t even use our rewards so we pay full price for unseasoned, way over-cheesed cheese sticks and a pizza beaten into its thinness, yet somehow uncut and you guessed it, over-cheesed.I would just ask for the managers to instill some pride in the work of their employees. I get those most of them are probably part-time students, but this is where you show kids that everyone’s dollar and time are valuable. Have pride in your work, because you never know when the food you are making is pivotal in your customers life. Yes, it’s just pizza, but maybe it’s someone’s birthday or the first thing they have eaten since a loss. They craved your food, only to be dissatisfied.Just something to think about.

Atmosphere: 1

Food: 2

Service: 3

Ashley

Thin crust was way too hard pizza dry hardly any

Food: 1

Service: 1

Tammy Alvarado

I placed an order online. When I arrived to pick up they had me wait even after it showed on my app that it was ready. I had to go in after waiting 10min to ask about my order when they then handed me my pizza. I had ordered a pepperoni with jalapeños and mushrooms. When I arrived home and opened my pizza box, it was a pepperoni pizza and there were cold jalapeños and cold mushrooms that were just thrown on top. Not even cooked with the pizza. I tried several times to contact the Mgr but will not get a response. My family and I will not be returning to this location ever.

Atmosphere: 1

Food: 1

Service: 1

Adelaida Alonso

I previously had an issue with my order a few weeks back, but they made it right the next time around. Nayeli and Cherokee the manager were very nice and attentive and made sure I was happy.

Joel Williamson

great food and service.

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