Popeyes Louisiana Kitchen

Most unprofessional restaurant I've been too playing loud music and dancing. Lady in the drive thru looked mad and rude as heck I had to hold back before I said something she couldn't understand what I was ordering of course cuz of the loud music. WORST POPEYES EVER!!!

Atmosphere: 1

Food: 1

Service: 1

Always receive my food correctly and it is always made perfect. The staff is extremely pleasant and nice to interact with. Love this popeyes

Atmosphere: 5

Food: 5

Service: 5

Fresh chicken

Atmosphere: 4

Food: 5

Service: 3

This has been my favorite Popeye’s. However, things have changed, and not for the better! They went for months without being able to accept credit cards (cash only). That tells you they have been under some kind of severe financial/management crisis. A couple of weeks ago I went through the drive-through (they are “take out only” ). I ordered some of their chicken wings (first time). I should have know better than to eat them based on how they looked. On the outside they looked OK, but on the inside the bones were black looking. They tasted alright so I went ahead and ate them; big mistake! About 48 hours later I came down with what I’m sure was food poisoning. Pretty bad; took about a week to get over completely. Have no reason to suspect any other source for this illness. I will NOT be eating there again.

Atmosphere: 3

Food: 1

Service: 4

Go when they first open and during lunchtime. The food is always fresh and good. Never go inside after lunch the place was never cleaned and workers appeared not to care.

Paid $14 for 5 pc of signature chicken. Get home and there’s 4 measly “tenders” that are more like nugget size. Will probably never return to a Popeyes again because this has happened to me four separate times.

Edit: they responded to my review and could not understand the issue still. This is almost comically bad customer service. DO NOT PAY MONEY TO THIS RESTAURANT.

Atmosphere: 1

Food: 1

Service: 1

How y'all gonna forget the chicken? I just got my sides and fries. But no chicken.

I did an order through the app and when I got to the window I was told that my order was picked up. If it’s a problem with handing out the wrong orders then you guys need to start checking IDs

Atmosphere: 1

Service: 1

It's time for this door to close the doors The employees that night were very rude unprofessional order was wrong from front to back

Atmosphere: 1

Food: 1

Service: 1

Popeyes is usually good but come on... cold fries thrown in the bag...the sandwich is cold... bottom bun is just soggy, just a blob of mayo in the middle of the top bun...lucky im at work and couldn't bring it back for yall to freshly and neatly make my food...I pay good money and cant blame the delivery driver on this one...

Food: 1

Told us they open at 10:30 waited 15 mins for them to answer and at 10:30 she wanted us to wait 15 to 20 more mins for them to cook and set everything up need to do better like fr

Worst popeyes in Lubbock. If possible dont go. Worker was extreamly rude and irrate. Avoid at all cost he will assult you.

Atmosphere: 1

Food: 1

Service: 1

This is a severely neglected location. They've been cash only for going on 4 months now and they always seem to forget something whenever I order. Inside is nasty and the wait is always 20+ minutes regardless if its drive-thru or inside. Do yourself a favor and go do another chicken joint, this place is a waste of time.

Atmosphere: 1

Food: 1

Service: 1

This place is disgusting!! We stopped here on our way back to Odessa. Service sucked, food sucked, the AC was apparently out of service, the women’s bathroom was horrible( toilet seat completely broken in half) I just held it and went elsewhere. Floor was so greasy you can barely walk from the order counter to your dirty booth that you have to clean yourself. Whoever the GM is of this place should be ashamed!!!

Needs improvement

Atmosphere: 3

Food: 3

Service: 4