Great customer service, fast drive-through, tons of options. You can give them your number and earn points for discounts/a free drink.
Lori S
Thus place is now, sadly Tea2Go. Customers lost so much when Pure Ice and Tea Company sold to Tea2Go. If course it is still higher than a cats back on prices but the point system is nothing now. No matter what you only get one point per transaction. Also every time I come in now something is broken. Today's visit the sterilizer was broken so no clean bottles for me. I may come get flavored tea from time to time here but will be going elsewhere to get water bottoes filled. I mean the point of coming here was so I didn't have to sterilize the bottles myself. So sad to see Pure Ice and Tea Company gone.
Myrrah Elisabeth Marie Villegas
I think that with the amazing flavor of the tea, how fresh brewed it is and the way the owner is ready to make amends so quickly. Adds up to how considerate and awesome this place is. I’d say there is no comparison. Yesterday I had an issue and the owner was quick to respond. Couldn’t be any more happier. I’d recommend with
Ali Gales
A little disappointed.... they discontinued Black Cherry, Kingsberry and Raider.... with a whole new menu coming May 1st.... what the heck?? I am sad. Don’t think I will be back
Christie Wilhite
The best sweet tea ever!
Aundreya Jacqueline
If you want fresh brewed tea right from the leaves this is the place to be
Gabby Gable
Was visiting a cousin at the time and tried all there drinks! Love the ice cold tea! Perfect for summer! Only problem is there's not one around Fort Worth.
Cody S.
I love Pure Water, however, there have been more than a few times when I arrived about 10 minutes before closing and the kids working there already had the store closed. This is unacceptable. Regardless of how good your product is, it's poor business practice to not abide by your posted opening and closing times.
Julie Monroe Stephens
Love it! Can’t explain but it truly is “pure!!” You can tell by the taste!
J C.
I frequent this store several times a week and they have good tea, ice etc. Usually the service is fine too, but today I can not say that. The crushed ice machine was out of ice, as several of us tried to get enough ice for a drink, but no luck. One girl was waiting on the drive lane thru running around working hard, but a young guy in black glasses just stood there watching us try to get ice to no avail. And no help. We went to the counter to get ice which is not a big deal but why not go ahead and fill it since you know it was out? I then check out and he barks at me , phone number. Okay sure. $4.93. Okay. Never says thanks or goodbye or go to heck. He was truly bothered to be having to wait on someone. He just turns around goes back to his phone. He could not have been less friendly and was borderline rude. This kind of poor service will cost you customers. Tea stores are all over town.
Used to really love their ice chai tea but as of late I’ve been paying for expensive iced milk and I keep going back thinking it’s a fluke but it’s not. Really disappointing
Lisa T.
The tea gets 4 stars but I can only give them 2 stars for their customer service!! The people that run the register are rude and act like we are putting them out when we come in to buy tea!
Kayla Kristina
Tasted the water and added cucumber flavor and it was amazing!
James Shew
the best Tea in Abilene, and super nice workers!!! The peach mango is my FAV!!!
Great customer service, fast drive-through, tons of options. You can give them your number and earn points for discounts/a free drink.
Thus place is now, sadly Tea2Go. Customers lost so much when Pure Ice and Tea Company sold to Tea2Go. If course it is still higher than a cats back on prices but the point system is nothing now. No matter what you only get one point per transaction. Also every time I come in now something is broken. Today's visit the sterilizer was broken so no clean bottles for me. I may come get flavored tea from time to time here but will be going elsewhere to get water bottoes filled. I mean the point of coming here was so I didn't have to sterilize the bottles myself. So sad to see Pure Ice and Tea Company gone.
I think that with the amazing flavor of the tea, how fresh brewed it is and the way the owner is ready to make amends so quickly. Adds up to how considerate and awesome this place is. I’d say there is no comparison. Yesterday I had an issue and the owner was quick to respond. Couldn’t be any more happier. I’d recommend with
A little disappointed.... they discontinued Black Cherry, Kingsberry and Raider.... with a whole new menu coming May 1st.... what the heck?? I am sad. Don’t think I will be back
The best sweet tea ever!
If you want fresh brewed tea right from the leaves this is the place to be
Was visiting a cousin at the time and tried all there drinks! Love the ice cold tea! Perfect for summer! Only problem is there's not one around Fort Worth.
I love Pure Water, however, there have been more than a few times when I arrived about 10 minutes before closing and the kids working there already had the store closed. This is unacceptable. Regardless of how good your product is, it's poor business practice to not abide by your posted opening and closing times.
Love it! Can’t explain but it truly is “pure!!” You can tell by the taste!
I frequent this store several times a week and they have good tea, ice etc. Usually the service is fine too, but today I can not say that. The crushed ice machine was out of ice, as several of us tried to get enough ice for a drink, but no luck. One girl was waiting on the drive lane thru running around working hard, but a young guy in black glasses just stood there watching us try to get ice to no avail. And no help. We went to the counter to get ice which is not a big deal but why not go ahead and fill it since you know it was out? I then check out and he barks at me , phone number. Okay sure. $4.93. Okay. Never says thanks or goodbye or go to heck. He was truly bothered to be having to wait on someone. He just turns around goes back to his phone. He could not have been less friendly and was borderline rude. This kind of poor service will cost you customers. Tea stores are all over town.
Restaurantji Recommends
Used to really love their ice chai tea but as of late I’ve been paying for expensive iced milk and I keep going back thinking it’s a fluke but it’s not. Really disappointing
The tea gets 4 stars but I can only give them 2 stars for their customer service!! The people that run the register are rude and act like we are putting them out when we come in to buy tea!
Tasted the water and added cucumber flavor and it was amazing!
the best Tea in Abilene, and super nice workers!!! The peach mango is my FAV!!!
Great water, great service.