This rise and shine the donut holes need to be fluffier and more glaze.
Casey M.
Lots that can be said here. I've always loved their food, but the issue is their service. Today, my father and I stopped by and because of a negative experience with Shipley's down the road being out of most of what we went there for, decided to go inside to get a visual of what they still had for the day. It was roughly 5-10 minutes before close at noon, but they were still clearly open and operating. I barely opened the door when one of the workers yelled out that the dining room was closed and to go through the drive through. To eliminate wasting our time and theirs I asked what they still had to sell for the day and was cut off by the same employee with "go through the drive through and we'll tell you" while another was kind enough to verify they still had most items ready to go. I can empathize as I have worked and managed my fair share of food service and genuinely try not to be at an establishment so close to closing. There are days where you're just over it all. But if there is no signage, no differentiation of dining room hours versus drive through hours, when a customer walks in, honor that advertised time and serve them rather than yell at them from across the shop, or walk around to them to inform them that they can order inside, but that upon receiving their food you ask that they take it to go as you are almost closed for the day. As a manager, if it had gotten back to me that my employees had been that unnecessarily rude to a customer when the business was still within operating hours, it wouldn't have flown with me. TLDR: food is still as good as always - a Lubbock staple - service needs improvement.
Jen Scott
Best donuts in town! Best breakfast croissant sandwichs, too.The donuts are fresh, warm if you're really lucky. Croissantsandwiches are made with fresh eggs, not those rubber frozen egg patties.Even going late, you're getting something amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Nathan Hays
Always fresh and delicious doughnuts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Glazed Donuts, Doughnut
John Wilson
Really good donuts and great service
Jacob S.
Slow service, but good donuts. It's worth the wait. They're busy for a reason. Employees are very nice.
Brittanie Guzman
Burritos were incorrect. I took them back to have them fixed and remade. Got the same burritos back which are ice cold now with items added now. Usually have amazing service here but today was really bad.
Food: 1
Service: 2
Laicy Adrian
I walked to get donuts before they closed and closed almost 26 minutes early
Lauren Stacy
Best donuts! Their kolaches also never disappoint. If you have a few minutes to wait, they also have excellent burritos. Highly recommend!
Teresa Holmes
Average doughnut place. I personally thought the pigs in a blanket had way too much bread and a very little piece of sausage. The doughnuts were fresh and good. I only have been in the drive-thru so I can't say anything about the inside.
This rise and shine the donut holes need to be fluffier and more glaze.
Lots that can be said here. I've always loved their food, but the issue is their service. Today, my father and I stopped by and because of a negative experience with Shipley's down the road being out of most of what we went there for, decided to go inside to get a visual of what they still had for the day. It was roughly 5-10 minutes before close at noon, but they were still clearly open and operating. I barely opened the door when one of the workers yelled out that the dining room was closed and to go through the drive through. To eliminate wasting our time and theirs I asked what they still had to sell for the day and was cut off by the same employee with "go through the drive through and we'll tell you" while another was kind enough to verify they still had most items ready to go. I can empathize as I have worked and managed my fair share of food service and genuinely try not to be at an establishment so close to closing. There are days where you're just over it all. But if there is no signage, no differentiation of dining room hours versus drive through hours, when a customer walks in, honor that advertised time and serve them rather than yell at them from across the shop, or walk around to them to inform them that they can order inside, but that upon receiving their food you ask that they take it to go as you are almost closed for the day. As a manager, if it had gotten back to me that my employees had been that unnecessarily rude to a customer when the business was still within operating hours, it wouldn't have flown with me. TLDR: food is still as good as always - a Lubbock staple - service needs improvement.
Best donuts in town! Best breakfast croissant sandwichs, too.The donuts are fresh, warm if you're really lucky. Croissantsandwiches are made with fresh eggs, not those rubber frozen egg patties.Even going late, you're getting something amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Always fresh and delicious doughnuts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Glazed Donuts, Doughnut
Really good donuts and great service
Slow service, but good donuts. It's worth the wait. They're busy for a reason. Employees are very nice.
Burritos were incorrect. I took them back to have them fixed and remade. Got the same burritos back which are ice cold now with items added now. Usually have amazing service here but today was really bad.
Food: 1
Service: 2
I walked to get donuts before they closed and closed almost 26 minutes early
Best donuts! Their kolaches also never disappoint. If you have a few minutes to wait, they also have excellent burritos. Highly recommend!
Average doughnut place. I personally thought the pigs in a blanket had way too much bread and a very little piece of sausage. The doughnuts were fresh and good. I only have been in the drive-thru so I can't say anything about the inside.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
The donuts are amazing, prices are great, and the shop has the perfect donut shop vibe.
Atmosphere: 5
Food: 5
Service: 5
Great donuts and customer service
The best place to get my donuts!! Me and the grandkids enjoy their donuts so much. The people there are so helpful and friendly.
The best place to get my donuts!! Me and the grandkids enjoy their donuts so much. The people there are so helpful and friendly.
The apple fritters are a little crispy for me. All together with friendly counter help they where great.