Shipley Do-Nuts
8710 University Ave, Lubbock
(817) 307-1029
Recent Reviews
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They NEVER have the bacon egg and cheese kolaches. But you sure can order them online. At least call people who order stuff you don’t have that way they don’t have to drive all the way across town to be disappointed
Food: 1
Service: 1
Quite possibly the best donut I have ever had . . . And I'm not just saying that because my last name is Shipley (sadly, no relation).
Atmosphere: 5
Food: 5
Service: 5
This location doesn't pay attention to the drive through in the early mornings.....I sat for 10 minutes before being waited on....employees need to be removed and replaced with some one thst will work
Atmosphere: 1
Food: 5
Service: 1
Cinnamon roll are not cooked correctly they were dough and the phone number listed they do not answer
Atmosphere: 1
Food: 1
Service: 1
This was without question the worst order of donuts I have ever had in my life. The donuts were dry and stale like they had been sitting out for days. I rarely get donuts--maybe once a year--and when I do, I expect them to be great. I cannot believe this place is even in business! So then we go back to get our money back and they refuse to give us a refund AND THREATEN TO CALL THE COPS! These donuts are absolutely inedible and may be fit to slop a hog with. This is unacceptable and treating customers this way is beyond the pale. Shipleys, you owe me a phone call and a refund, because this was absolute highway robbery and you should be ashamed of yourselves. Horrific donuts, horrific customer service. Disgusting!
Atmosphere: 1
Food: 1
Service: 1
Went on a Sunday morning. An hour after they opened, if that. Supposedly they were already sold out of everything we wanted. Except the koloaches. But they were so hard they were already edible. And they moved it too. When she put them in the bag to give them to me, she had to have known they were going to be gross. Idk if they were old but since they were out of everything, right after they opened with nobody there but me.... I just feel like they didn't even make anything fresh so they didn't have anything new to sell me and sold me the old stuff anyways.... when i got home and realized, i didn't want to go all the way back. I called but it went strait to vm all day long. Every time I called. Left a vm.
Nobody returned my call. Do not recommend this location.
Atmosphere: 1
Food: 1
Service: 1
Clean shop. Courteous and prompt service. Terrible, stale donuts. Shipley used to be the best donuts, with a great variety, but there wasn't much to chose from. They were small, only about 75% the size that they used to be. They were worse than flavorless, and smelled like old grease. I bought 3 donuts, mostly to be polite, because understandably, the place was otherwise empty. After takinf one bite each of two different donuts, I threw all three away. 3 stars are for environment and service; 0 stars for flavor, variety and freshness.
I don't know exactly how it was cuz it was closed 30 minutes earlier than the posted time. I guess the employee wanted to get out early so I don't know how these donuts taste but I'll give it a one star because my inconvenience and my afternoon is ruined. May 29,2025 @ 1:36pm
Atmosphere: 1
Food: 1
Service: 1
Donuts were rock hard this morning and the girl at the window was less than helpful, kept looking at her nails as if I was boring her. Wanted to try a place I hadn't before for donuts and this was not it...
The management or donut maker must have changed. Kolaches are terrible and staff is so rude. Such a shame. This place used to be our go to place but not anymore.
Restaurantji Recommends
I but 6 donuts and all my donuts they are hard to eating. Looks like this donuts siting in the shelf for long time.Very disappointed.
Would never go here they are always behind and are out of things
Dry gross donuts and rude staff . We drove across town to get donuts at 545am and all the lights and open signs were on and they were not open!, nobody inside . Called the shop on 19th and the manager was extremely ruse ! Don’t support this business
Location is often out of kolaches and cake donuts, even early in the morning. Even when they are available, the cake donuts are often underdone and chewy. Quality has gone downhill lately.
Did not have a lot to choose from and didn't seem fresh what so ever. Seemed like they were a day old
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