As usual sonic is about a decade behind modern pay methods
Cynthia Lackey
I’ve been coming to this sonic for a long time now. Every day almost to get my drinks and ice for work. Always a great experience, except this last time. My husband and I went so I could get my bag of ice (as I do every week) and the young lady who brought us the ice handed us a bag of melted ice and the bag smelt like feces. We pulled into a different stall and my husband got off and waved an employee down and told her the issue. She told my husband “oh yeah that bag fell on the floor, they dropped it.” THEY DROPPED IT AND EXPECTED ME TO JUST TALE IT. That’s so gross. Anyway, forever a sonic fan but not this one. I’ll miss all of the happy faces we see on a daily basis but I’ll be going to another location from now on.
Teresa Culp
Love love love
Atmosphere: 5
Food: 5
Service: 5
boggie tee
Don't come close to closing time they won't make you any food
Service: 1
James Chilton
Absolutely the worst hamburgers my wife and I have ever had. The carhop couldn’t hear me so she came to my car and still got my order totally wrong. It was as though she could speak English but she couldn’t understand it. We did enjoy our drinks on the way to a real hamburger restaurant after tossing yours in the trash. By the way we won’t be back and whether you believe it or not, word of mouth is your best advertisement. Speaking of advertisement maybe you guys should spend less on it and pay your employees a decent wage and offer incentives for them to advance into management
Atmosphere: 1
Food: 1
Service: 1
Angel Moreno
Super friendly and super awesome tasty food and drinks!!
I go there to get a footlong cheese coney once in a while. Wish there was a little more chili and cheese on it.
Kim Williams
Came to this location for a quick bite a Hispanic male said sorry for the wait I said it's okay hun I'm not in a hurry (Im a 65 female) the young man was obviously triggered because I used the word hun. I'm Older gen from the south meant absolutely no disrespect was simply a term of endearment to say it's okay. The young man takes my order and called me babe ATLEAST 20 times and repeatedly in a very rude and obnoxious tone. I went ahead with my order regardless, order came and everything was so smashed up and gross. I ordered a bacon ranch wrap it had what looked like instead of a chicken strip was a small piece of popcorn chicken and it was so mangled up and smashed on purpose I also had a small onion ring same thing smashed to hell and on purpose. I couldn't eat any of my order. And I definitely couldn't ask for a refund I was already feeling personally attacked and for absolutely no reason. This was awful. Absolutely awful. Man if this guy is willing to trash a order and be so disrespectful to a complete stranger especially a elder lady that showed nothing but kindness and patience how does he treat his coworkers? Jeez maybe the dude has mommy issues or something. Regardless very unacceptable.
Stella Garcia
Like the happy hour drinks are on sale. I ordered the Dr pepper with cream and coconut milk mmmm favorite
Atmosphere: 2
Food: 2
Service: 3
Brandy DeLeon
Went there 08/05/24 at 5:06pm. We ordered some drinks and 2 chicken wraps. She brings us the food and upon checking they gave us a corn dog and grilled cheese I opened everything and gave to my kids not realizing that it wasn't our food. So I let her know on intercom and she hands us our food and takes the other food back to give to the next customer after we touched it. Disgusting and I hope the food we had originally ordered was not in the hands opened by another customer. Won't be returning here anymore and I don't reccomend eating here for sanitary reasons of course.
Last night and I friend and I came to this sonic and I usually don’t come to this sonic because there are others closer to my house. But since I was meeting a friend we met in the middle of where we both staying. We ordered a Powerade with cherry and a water with strawberry fruit. I doubled checked when I ordered that I want the strawberry fruit NOT the syrup. After ordering the credit card machine didn’t work on the stall which is no huge deal but it’s an inconvenience. Upon getting our drinks BOTH were wrong. The water definitely had the strawberry syrup and the Powerade was just off and it was carbonated which Powerade is not. Overall will not be coming back to this location.
Atmosphere: 2
Food: 1
Service: 2
Alex
Favorite Sonic in all of Lubbock. Quick and easy, good food, always nice servers when they come with your order. Their new fries are also a good improvement!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito, Double Cheeseburger, Dr Pepper, Fries
As usual sonic is about a decade behind modern pay methods
I’ve been coming to this sonic for a long time now. Every day almost to get my drinks and ice for work. Always a great experience, except this last time. My husband and I went so I could get my bag of ice (as I do every week) and the young lady who brought us the ice handed us a bag of melted ice and the bag smelt like feces. We pulled into a different stall and my husband got off and waved an employee down and told her the issue. She told my husband “oh yeah that bag fell on the floor, they dropped it.” THEY DROPPED IT AND EXPECTED ME TO JUST TALE IT. That’s so gross. Anyway, forever a sonic fan but not this one. I’ll miss all of the happy faces we see on a daily basis but I’ll be going to another location from now on.
Love love love
Atmosphere: 5
Food: 5
Service: 5
Don't come close to closing time they won't make you any food
Service: 1
Absolutely the worst hamburgers my wife and I have ever had. The carhop couldn’t hear me so she came to my car and still got my order totally wrong. It was as though she could speak English but she couldn’t understand it. We did enjoy our drinks on the way to a real hamburger restaurant after tossing yours in the trash.
By the way we won’t be back and whether you believe it or not, word of mouth is your best advertisement. Speaking of advertisement maybe you guys should spend less on it and pay your employees a decent wage and offer incentives for them to advance into management
Atmosphere: 1
Food: 1
Service: 1
Super friendly and super awesome tasty food and drinks!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Footlong Chili Cheese Coney, Bacon Breakfast Toaster, Grilled Cheese, Breakfast Burrito, Double Cheeseburger, Chili Cheese Fries, Lemonade, Popcorn Chicken, Dr Pepper, Tots, Fries, Powerade, Sandwich, Onion Rings, Footlong Quarter Pound Coney, Cheeseburger, Burrito, Corn Dog, Cheese Tots, Oreo
I go there to get a footlong cheese coney once in a while. Wish there was a little more chili and cheese on it.
Came to this location for a quick bite a Hispanic male said sorry for the wait I said it's okay hun I'm not in a hurry (Im a 65 female) the young man was obviously triggered because I used the word hun. I'm Older gen from the south meant absolutely no disrespect was simply a term of endearment to say it's okay. The young man takes my order and called me babe ATLEAST 20 times and repeatedly in a very rude and obnoxious tone. I went ahead with my order regardless, order came and everything was so smashed up and gross. I ordered a bacon ranch wrap it had what looked like instead of a chicken strip was a small piece of popcorn chicken and it was so mangled up and smashed on purpose I also had a small onion ring same thing smashed to hell and on purpose. I couldn't eat any of my order. And I definitely couldn't ask for a refund I was already feeling personally attacked and for absolutely no reason. This was awful. Absolutely awful. Man if this guy is willing to trash a order and be so disrespectful to a complete stranger especially a elder lady that showed nothing but kindness and patience how does he treat his coworkers? Jeez maybe the dude has mommy issues or something. Regardless very unacceptable.
Like the happy hour drinks are on sale. I ordered the Dr pepper with cream and coconut milk mmmm favorite
Atmosphere: 2
Food: 2
Service: 3
Went there 08/05/24 at 5:06pm. We ordered some drinks and 2 chicken wraps. She brings us the food and upon checking they gave us a corn dog and grilled cheese I opened everything and gave to my kids not realizing that it wasn't our food. So I let her know on intercom and she hands us our food and takes the other food back to give to the next customer after we touched it. Disgusting and I hope the food we had originally ordered was not in the hands opened by another customer. Won't be returning here anymore and I don't reccomend eating here for sanitary reasons of course.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Last night and I friend and I came to this sonic and I usually don’t come to this sonic because there are others closer to my house. But since I was meeting a friend we met in the middle of where we both staying. We ordered a Powerade with cherry and a water with strawberry fruit. I doubled checked when I ordered that I want the strawberry fruit NOT the syrup. After ordering the credit card machine didn’t work on the stall which is no huge deal but it’s an inconvenience. Upon getting our drinks BOTH were wrong. The water definitely had the strawberry syrup and the Powerade was just off and it was carbonated which Powerade is not. Overall will not be coming back to this location.
Atmosphere: 2
Food: 1
Service: 2
Favorite Sonic in all of Lubbock. Quick and easy, good food, always nice servers when they come with your order. Their new fries are also a good improvement!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito, Double Cheeseburger, Dr Pepper, Fries
Great drinks
Atmosphere: 5
Food: 5
Service: 5
Answer your phones!!!!!
Atmosphere: 3
Food: 3
Service: 3
Very popular place in Plainview.
Atmosphere: 5
Food: 4
Service: 5
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