They messed up on my order and I had to tell her 3 times and still got it wrong. It's a hit or miss sometimes.
Atmosphere: 1
Food: 1
Service: 1
Shashka (Otaku Life)
Every time I go there, the dairy to it. You know I tell them I'm allergic. It's not uncommon cause whipped cream onto the top which , after I correct , they just scrape off instead of remaking. even though I explicitly say otherwise multiple times asking them to reiterate importance of Allergy awareness. And I still end up going to urgent care every time. I worked at starbucks for years i know exactly what i'm allergic to on the menu is the only starbucks in town that struggles with this.
Casey Lindsey
Met some friends for coffee late in the day 12/13/25. The 3 staff members were friendly, helpful, and professional. Coffee and hot chocolate were great and the cinnamon pull aper was excellent. Just a really great experience overall. The 3 gentleman need some acknowledgement for their excellent service.
Atmosphere: 5
Food: 5
Service: 5
Texas Flash cove Installer
Forget the straws - you get 1 star ! Update -forget the sweetener you 1 star !!
Food: 1
Service: 1
Vanessa Rojas
It’s okay but too much waiting
Atmosphere: 3
Food: 4
Service: 2
Cate Folsom
Jason made our day this morning! He was so happy and it made us happy! He deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Zachary
The frappe’s I got 2 larges tasted like water.
Atmosphere: 1
Food: 1
Service: 2
Des SabSyd
Sorry, I apologize because the review i left earlier was for another location! This location was amazing! Clean, made my drink amazing and even got a free cake pop from them. I was appreciative because i had been driving for 3 days, we came from Washington state and stopped here for drinks and cake pop. Amazing location.
Atmosphere: 5
Food: 5
Service: 5
Brittany Nicole
3 employees, Im the only one in line and they refuse to help me because of the American flag on my sleeves. Absolutely sickening!!!!!!!!!!!!! All I am doing is trying to pick up my order.
Atmosphere: 1
Service: 1
Jonathan Ross
Been going here for a year, baristas are Hella cool but the new manger there suck and just sits on his ass in the lobby while they struggle enough thankfully im not the only costumer who sees it, I feel for the workers there as I work for 7 brew and no manager should do any of that. Unprofessional work ethic
Why is the manager yelling at the Baristas and made one of them cry thats so unprofessional and as I saw them struggle and be busy the was just sitting in the lobby, I love coming there and talking with the baristas, they are cool people and as someone who works in the food industry they shouldn't tolerate such punching down from the new manager ive came for coffee here for 2 years now cause I live in the area, and now I cant have a conversation with any of them and im not the only customer who agrees the new management there sucks, pick better management!
Atmosphere: 1
Service: 1
Dante Doaks
This dude named Jason i believe really shouldn't talk down upon the workers there I overheard a little too much than I should, I assume he's new but ive alwasyyyssss had a good time talking to the workers they are soo nice and cool
Atmosphere: 1
Food: 1
Service: 1
Dominique \u0026 Gabby Spleek
Don’t go in the mornings when they open. I’m done spending money on basic drinks that always get messed up. Not even the right color or anything for just a vanilla latte. Then this morning they ask how many pumps of syrup I want? Lmao what? they’ve never asked that and just do the usual amount?
Atmosphere: 1
Food: 1
Service: 1
Andrew Barbe
I have been to hundreds of Starbucks across the country but this one served up the best flat white out of them all.
Food: 5
Service: 5
Ella Rene
Great area the cleanliness on the inside by far beats a lot of locations in Lubbock. I really appreciate when they remind me to scan for points most store are ready to rush you out.
They messed up on my order and I had to tell her 3 times and still got it wrong. It's a hit or miss sometimes.
Atmosphere: 1
Food: 1
Service: 1
Every time I go there, the dairy to it. You know I tell them I'm allergic. It's not uncommon cause whipped cream onto the top which , after I correct , they just scrape off instead of remaking. even though I explicitly say otherwise multiple times asking them to reiterate importance of Allergy awareness. And I still end up going to urgent care every time. I worked at starbucks for years i know exactly what i'm allergic to on the menu is the only starbucks in town that struggles with this.
Met some friends for coffee late in the day 12/13/25. The 3 staff members were friendly, helpful, and professional. Coffee and hot chocolate were great and the cinnamon pull aper was excellent. Just a really great experience overall. The 3 gentleman need some acknowledgement for their excellent service.
Atmosphere: 5
Food: 5
Service: 5
Forget the straws - you get 1 star !
Update -forget the sweetener you 1 star !!
Food: 1
Service: 1
It’s okay but too much waiting
Atmosphere: 3
Food: 4
Service: 2
Jason made our day this morning! He was so happy and it made us happy! He deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
The frappe’s I got 2 larges tasted like water.
Atmosphere: 1
Food: 1
Service: 2
Sorry, I apologize because the review i left earlier was for another location! This location was amazing! Clean, made my drink amazing and even got a free cake pop from them. I was appreciative because i had been driving for 3 days, we came from Washington state and stopped here for drinks and cake pop. Amazing location.
Atmosphere: 5
Food: 5
Service: 5
3 employees, Im the only one in line and they refuse to help me because of the American flag on my sleeves. Absolutely sickening!!!!!!!!!!!!! All I am doing is trying to pick up my order.
Atmosphere: 1
Service: 1
Been going here for a year, baristas are Hella cool but the new manger there suck and just sits on his ass in the lobby while they struggle enough thankfully im not the only costumer who sees it, I feel for the workers there as I work for 7 brew and no manager should do any of that. Unprofessional work ethic
Atmosphere: 1
Service: 1
Restaurantji Recommends
Why is the manager yelling at the Baristas and made one of them cry thats so unprofessional and as I saw them struggle and be busy the was just sitting in the lobby, I love coming there and talking with the baristas, they are cool people and as someone who works in the food industry they shouldn't tolerate such punching down from the new manager ive came for coffee here for 2 years now cause I live in the area, and now I cant have a conversation with any of them and im not the only customer who agrees the new management there sucks, pick better management!
Atmosphere: 1
Service: 1
This dude named Jason i believe really shouldn't talk down upon the workers there I overheard a little too much than I should, I assume he's new but ive alwasyyyssss had a good time talking to the workers they are soo nice and cool
Atmosphere: 1
Food: 1
Service: 1
Don’t go in the mornings when they open. I’m done spending money on basic drinks that always get messed up. Not even the right color or anything for just a vanilla latte. Then this morning they ask how many pumps of syrup I want? Lmao what? they’ve never asked that and just do the usual amount?
Atmosphere: 1
Food: 1
Service: 1
I have been to hundreds of Starbucks across the country but this one served up the best flat white out of them all.
Food: 5
Service: 5
Great area the cleanliness on the inside by far beats a lot of locations in Lubbock. I really appreciate when they remind me to scan for points most store are ready to rush you out.
Atmosphere: 5
Food: 4
Service: 5
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