Generally would not be upset over a drink however if I’m already paying over $5 for a small drink I don’t see why half of it should be foam. Somewhat of a rip-off
Doug M
For four weeks this location has been out of Peppermint for the Holiday coffee which I let them know I won't be coming in anymore. I've been to another location & have not had issues getting a Peppermint Mocha coffee. No point having on menu when always out of Peppermint once they get very little in after they get a truck which they do order it. I'll try to get a hold of Starbucks Coffee headquarters to let them know too.
Atmosphere: 5
Food: 5
Service: 5
Peggy Vasquez
Had to repeat my order 3 times, Ice pumpkin latte with almond milk. Finally got it (so I thought) when I went to pickup my drink , she told me " I got those pumpkin spices on there for you" I grabbed the drink and left, ( cause I was on lunch break) then I look at my drink and she literally just put spices on top of drink. I tried mixing it myself but it had a not great texture for drinking. Had to pour out my drink.
Atmosphere: 2
Service: 1
Michael T.
Worst Starbucks ever. They couldn't make a Java chip without them when I said that's not what I ordered (a cookie drink) they argued that, "thats just how it looks like today" I just left it there and walked away Lost a customer.
Ron Goode
My daughter and I shopped at Costco on my recent visits to Lubbock. She came up with the brilliant idea to visit Starbucks. I was TRULY hesitant because I am VERY picky and specific with my Starbucks drink. I took a chance, and boy, was I glad I did. I frequent my Starbucks in Euless, but Haleigh made my drink perfectly. I immediately felt at home again! The entire staff is built on customer service first!! I will visit this Starbucks in town even if I don't need to go to Costco. My daughter said, "This Starbucks had the best customer service experience I've ever had in Lubbock." Thank you for a great experience!!
Atmosphere: 5
Food: 5
Service: 5
Teresa Culp
Soooooo yummmy as always..
Atmosphere: 5
Food: 5
Service: 5
Figure Itout
One of the worst Starbucks I have encountered. One day I stood in line 5 minutes, came back 10 minutes later, to the same person in line- the Starbucks people would not pour me some coffee! I just drink coffee black!Then today they have no blonde roast! Three people all standing around talking to each other, I had to wait for them to stop and then they really didn't acknowledge me.Brain dead hippies can do this job just fine, what is going on with Lubbock?
Rebecca Jayne Rogers
Vanilla scones are the bomb diggity!!
Atmosphere: 5
Food: 5
Service: 5
abigail reyes
This place was very well staffed. Got fast service with lots of smiles.
Atmosphere: 5
Food: 5
Service: 5
Anthony Duffy
You can get better coffee ☕ at most truck stops, and for less money ?.
I absolutely l recommend this place l am going back again.l spent $31.68 good for two people.thank you.
Dora Palmetto
I order a drink and asked for extra caramel and Alice was so rude I caught here rolling here eyes when I had asked I even offered to pay extra Wich was 50 cents charge and dint even put any in there she got my drink and handed it right back ?? I asked to to speak to the manager and she was the manager she don’t deserve that position with the attitude horrible will not go here no more
Irma Gwin
Love this Starbucks place, staff super nice!!!
Nick Segura
ITS NOT COFFEE, JUST ALOT OF HOT MILK AND SUGAR
Adalyn K.
I came here to get my regular iced shaken espresso that I get every day at a various locations. I know what it should taste like because I have had it so many times. But when I came to this location to order it, when they game it to me it tasted disgusting. This is not what the drink that I get every day tastes like. The customer service was horrible and when I told her that it didn't taste right she looked me straight in the eyes and said "okayyy... What do you want me to do about that", in an extremely sassy tone. I am appalled at what occurred this morning and I would like to warn other people wanting their morning coffee from Starbucks.
Generally would not be upset over a drink however if I’m already paying over $5 for a small drink I don’t see why half of it should be foam. Somewhat of a rip-off
For four weeks this location has been out of Peppermint for the Holiday coffee which I let them know I won't be coming in anymore. I've been to another location & have not had issues getting a Peppermint Mocha coffee. No point having on menu when always out of Peppermint once they get very little in after they get a truck which they do order it. I'll try to get a hold of Starbucks Coffee headquarters to let them know too.
Atmosphere: 5
Food: 5
Service: 5
Had to repeat my order 3 times, Ice pumpkin latte with almond milk. Finally got it (so I thought) when I went to pickup my drink , she told me " I got those pumpkin spices on there for you" I grabbed the drink and left, ( cause I was on lunch break) then I look at my drink and she literally just put spices on top of drink. I tried mixing it myself but it had a not great texture for drinking. Had to pour out my drink.
Atmosphere: 2
Service: 1
Worst Starbucks ever. They couldn't make a Java chip without them when I said that's not what I ordered (a cookie drink) they argued that, "thats just how it looks like today" I just left it there and walked away Lost a customer.
My daughter and I shopped at Costco on my recent visits to Lubbock. She came up with the brilliant idea to visit Starbucks. I was TRULY hesitant because I am VERY picky and specific with my Starbucks drink. I took a chance, and boy, was I glad I did. I frequent my Starbucks in Euless, but Haleigh made my drink perfectly. I immediately felt at home again! The entire staff is built on customer service first!! I will visit this Starbucks in town even if I don't need to go to Costco. My daughter said, "This Starbucks had the best customer service experience I've ever had in Lubbock." Thank you for a great experience!!
Atmosphere: 5
Food: 5
Service: 5
Soooooo yummmy as always..
Atmosphere: 5
Food: 5
Service: 5
One of the worst Starbucks I have encountered. One day I stood in line 5 minutes, came back 10 minutes later, to the same person in line- the Starbucks people would not pour me some coffee! I just drink coffee black!Then today they have no blonde roast! Three people all standing around talking to each other, I had to wait for them to stop and then they really didn't acknowledge me.Brain dead hippies can do this job just fine, what is going on with Lubbock?
Vanilla scones are the bomb diggity!!
Atmosphere: 5
Food: 5
Service: 5
This place was very well staffed. Got fast service with lots of smiles.
Atmosphere: 5
Food: 5
Service: 5
You can get better coffee ☕ at most truck stops, and for less money ?.
Service: 5
Restaurantji Recommends
I absolutely l recommend this place l am going back again.l spent $31.68 good for two people.thank you.
I order a drink and asked for extra caramel and Alice was so rude I caught here rolling here eyes when I had asked I even offered to pay extra Wich was 50 cents charge and dint even put any in there she got my drink and handed it right back ?? I asked to to speak to the manager and she was the manager she don’t deserve that position with the attitude horrible will not go here no more
Love this Starbucks place, staff super nice!!!
ITS NOT COFFEE, JUST ALOT OF HOT MILK AND SUGAR
I came here to get my regular iced shaken espresso that I get every day at a various locations. I know what it should taste like because I have had it so many times. But when I came to this location to order it, when they game it to me it tasted disgusting. This is not what the drink that I get every day tastes like. The customer service was horrible and when I told her that it didn't taste right she looked me straight in the eyes and said "okayyy... What do you want me to do about that", in an extremely sassy tone. I am appalled at what occurred this morning and I would like to warn other people wanting their morning coffee from Starbucks.