Starbucks
5110 98th St, Lubbock
(806) 241-6854
Recent Reviews
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Ordered House Blend with one shot of Espresso The Coffee was delicious and service as a walk in was quick and professional
Atmosphere: 5
Food: 5
Service: 5
For goodness sake can you not put the tip collecting machine in front of me when IM GOING THROUGH THE DRIVE THROUGH. I will literally avoid any businesses that do this. I am done with the ridiculous tipping culture that is out of control and will not be a part of it.
--Update: My response to owners response.
No additional assistance needed. Just stop the electronic window tips and I will come back. I am ok with the tip jar at the window but forcing the customer to make a tip decision with the device stuck right in our face and the cashier just staring at us is beyond ridiculous and like I said I'm done with it. I'll be going to other locations that don't do this or better yet just making my own at home coffee. I know others who are avoiding you for this same reason and I'm sure there are many others.
Atmosphere: 1
Food: 1
Service: 1
I had the WORST experience at this Starbucks location. My order was taken extremely rudely.
I get the to the window and the cashier had the absolute WORST attitude and customer service I have ever experienced.
She hands me my coffee and it is straight creamer! It was absolutely disgusting and I could not even drink it.
I always have a great experience at this location but today the black lady with glasses ruined that for me and I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Satisfied with my drink but the lady at the drive thru around 10am looks like she could use a different job. No smile and seems rude towards customers on giving a tip.
Service: 1
I order from this Starbucks often!! Today I had to do a delivery for the first time and my coffee isn’t full and nearly 1/4 is the cold foam. Super upset to have paid $10 for this. :(
Atmosphere: 3
Food: 3
Service: 3
We went in because I saw a recipe in TikTok that I wanted to try. The barista had not heard about it so I showed her the recipe and she instantly created it for me! AMAZING!!!!!!!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Birthday Cake Pop, Banana Walnut & Pecan Loaf
The batista knew her stuff and she wa s able to accommodate my no sugar no caffeine request.
Atmosphere: 5
Food: 5
Service: 5
Can only write the lattes I can't buy food from now because they're not dairy-free
Atmosphere: 5
Food: 5
Service: 5
Don’t know how to read the order
Did someone say Java chip Joy.... ? delicious that's what we order! The atmosphere was awesome and service was good!!
Restaurantji Recommends
Friendly service. Messed up on orders but made it right quickly.
Atmosphere: 5
Food: 5
Service: 3
Warm and friendly service. Seating is cumbersome due to the furniture used, which is somewhat blocky and forces patrons to share with strangers in the middle of the area.
Atmosphere: 4
Food: 3
Service: 5
Good food and
Food: 4
Service: 4
Recommended dishes: Frappuccino, Bacon Gouda & Egg Sandwich
I love this SB location and the barristers. During my morning coffee the barristers here are always kind and considerate, and they always make my morning. I went to the 8001 University St. Starbucks location on a detour and it was a rude awakening the difference in service.
Atmosphere: 5
Food: 5
Service: 5
I love this SB location and the barristers. During my morning coffee the barristers here are always kind and considerate, and they always make my morning. I went to the 8001 University St. Starbucks location on a detour and it was a rude awakening the difference in service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda & Egg Sandwich
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