Subway

1109 University Ave, Lubbock
(806) 701-3875

Recent Reviews

Sort by
Debra Chris

Little boy has his whole family there was backed up on orders and rude 😡

Alexis Carrasco

I got 3 sandwiches. One of them did not have the cucumbers, extra sauce nor the avocado. 2nd sandwich had no avocado and cucumbers on half and it was not cut. The 3rd one was missing avocado. Got 6 cookies and they were all the wrong cookie. This temeka girl needs to learn how to make a proper sandwich and to let her customers know when they are out of something. The manager needs to make sure they are fully stocked on their items. That was basically 10-15 dollars wasted.

Josh Buttel

My wife had a craving so we stopped by for a couple sandwiches on Monday the 12th at 3:00 pm. While the lady making the sandwiches wasn’t directly rude, she made it well known she despised being there. On top of that, she barely filled the sandwiches… the first 1/3 or my wife’s Boss sandwich not even having any meatballs. My Italian BMT was puny at best. She flat out didn’t care and it showed. Subway isn’t barely worth the price anyways, but with her behavior it definitely wasn’t worth the trip! Any time we decide to go, if she’s working we’re turning around and walking right back out!

Atmosphere: 3

Food: 2

Service: 1

Ethan

Outside of some unhygienic processes like typing on their phone with the same gloves they make their sandwiches with it's not too bad of a place but that's not why I'm giving it so low stars. Even though it's a 24 hour place, don't bother going at night. There was a fist fight and one of the employees ran off away from helping the customers to join it.

After that I got threatened in the store to be robbed and no one cared, overall not a place worth going outside of emergencies

Atmosphere: 1

Food: 3

Service: 3

Ashlyn Houston

girl working answers her phone in the middle of making sandwiches with the same gloves she’s touching food with. Unsanitary and quite frankly rude to everyone waiting in line.

Todd Fe

Placed an order online that was supposed to be ready at 11PM. Arrived at 1055PM. Did not get my food until 1155PM. Meanwhile 15+ customers who were walk-ins after I arrived were served and left the building including other members of my family. Then when I got home with the food the wrong chicken was used to make the sweet onion chicken teriyaki sandwich. This along with the lack of respect for my time as well as several other online customers that were standing in line with me has more than ensured I will not be returning to this location.

Atmosphere: 1

Food: 1

Service: 1

BallSaq_

I went and got scared because Bryan wouldn’t stop staring at me. I ended breaking my hand on the coke machine but Bryan if you are seeing this please return the things you took from me Bryan please I need my stuff that you took from me Bryan so please return them Bryan👍❤️

Landon Overmyer

Jerry and Jacob keep the doors opening! Exceptional workers with great customer service

Alexus Buttone

had amazing customer service. i was so happy i chose ti go here.

Atmosphere: 5

Food: 5

Service: 5

Brandon White

I thought it was an amazing experience the employee was outstanding 👏 on business and my order i think she said she went by mrs p I just ordered my usual turkey and ham and I love the oil sauce just amazing experience overall 10 /10

Atmosphere: 5

Food: 5

Service: 5

Keandra Ruth

Mrs.P was so helpful! I stopped eating at subway when the meat for the chicken bacon ranch was changed I went back today got the same sandwich and it was literally perfect! No soggy bread even with the amount of ranch the cookies perfect customer service perfect ! She was was perfect! THANK

Atmosphere: 5

Food: 5

Service: 5

Savannah Jackson

Shay is the best!

Atmosphere: 5

Food: 5

Service: 5

Cathryn Smith

No pepperoni on my Italian sub. But I can look past that. Couldn’t look past the food poisoning I got.

Food: 1

R Z

Worst subway in lubbock avoid at all cost. The night shift employees are terrible and could care less about customer service and are rude and disrespectful.

Atmosphere: 1

Food: 1

Service: 1

Alyssa Mendez

When my boyfriend showed up they hadn’t even started on our sandwiches. There were no other orders. They even said they didn’t know what they were making. How can you be under qualified to work at a SUBWAY? Never ordering from this location again.

Loading...