Taco Bell
402 Avenue Q, Lubbock
(806) 993-5076
Recent Reviews
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This place had horrible service. My order was missing stuff and when I went to ask for the things that were missing, they told me it would take some time. I continue to wait like 15 mins and I go back up to the counter to ask where my food was at and the employee said that it wasn't ready. I asked how long it would take, they said they don't know... mind you the main missing thing I was asking for was a freeze. I said forget it. I get home and my fiancé's tacos have a tiny piece of chicken barely any cheese. This was a waste of time and money.
Food: 1
Service: 1
This is the slowest place on earth
Atmosphere: 2
Food: 3
Service: 2
Had to go through the drive through 3 times and waited over 2 hours for me to get up and tell me he’s out of food but I had already paid and confirmed my mobile order and he couldn’t give me a refund and was extremely rude.
Atmosphere: 1
Food: 1
Service: 1
Ordered online , got there around 7:22 waited for about 20 mins went inside with my kids and got my drink wrong I asked for strawberry not mango flavoring , didn't get all my food till 8:30... So I had to wait an hour for my food ?? Where's the management... Don't recommend this location staff doesn't care and really slow .
Atmosphere: 1
Food: 1
Service: 1
Genuinely needed to write a review because of how many times I have been disappointed in this location. There were three cars in front of us and it took us over 30 minutes to get our food that we ordered through the app. There were many workers inside, so I really have no idea why it took so long.
Called about a DoorDash order and the girl who answered was so rude.
Atmosphere: 1
Food: 2
Service: 1
Average Taco Bell, they have great staff members and decent prices. The lines are LONG though.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Quesadilla, Cinnamon Twists, Crunchwrap Supreme
I understand that it was lunch hour, probably one of the busiest times of the day. However, it took over 15 minutes for my order. I ordered online, ahead of time. Not only did it take long but they were a bit rude and nothing was in a box . I ordered luxe boxes . Everything was thrown in a bag and one of the burritos was not something I even ordered. I unfortunately will not be returning to this location in the future.
Atmosphere: 1
Food: 2
Service: 1
Love this place, love everything
Atmosphere: 5
Food: 5
Service: 5
The last 3 times i have ordered from here they have messed up my order in some way shape or form, the frist time they forgot part of my order, the second time they didn't give me the correct order at all, and this last time instead of the Cool Ranch Diritos tacos they gave me the nacho ones.
Food: 3
Restaurantji Recommends
We waited in line for an hour and had two separate orders and they would not let us get our mobile order that we had already paid for because they couldn’t do more than two orders. they made us go back and wait in line for another hour for one mobile order that we saw was ready.
Atmosphere: 1
Food: 5
Service: 1
One guy walking back and forth doing nothing. While the dining area was trashed. Trash all over the floor and every table was dirty.
Atmosphere: 1
Food: 3
Service: 1
Service was great but the food was AWFULLLLLLL!! burrito seemed old , taco shells were broken and order was incorrect I love tacobell but this location wasn't it
Atmosphere: 3
Food: 1
Service: 5
Worker was extremely disrespectful. Talked over us and did not give us a chance to even ask questions. It was already late in the night, so I totally understand that he might’ve been frustrated but customer service comes first and the customer is always right. He was so rude and did not learn customer service at Taco Bell. This is the first bad experience I’ve ever had with them.
Terrible food, guaranteed every time! Have never once had a positive experience.
Atmosphere: 1
Food: 1
Service: 1
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