They were rude to me because I was wearing Texas Tech University gear, and they wouldnt let me set at a table, even though i have had 4 knee surgeries and needed to sit, because they were saving it for a group that came in after us, even though there are no reservations. They even shouted out loud in public to purposefully embarrass me infront of a large crowd. Then when I called to speak to the manager about it, they hung up on me. I will NEVER eat there ever. Rudest, most biased, and discriminatory place I ever visited. A place like this should never exist. It will be my mission in life now to spread the word of my experience there.
Atmosphere: 1
Food: 1
Service: 1
Pilar Martinez
The cashier apparently was having a bad day...had the BBQ CHICKEN was dry almost choked on it.. But they were kind enough to refund me... Always smile ? when greeting your customers... Customers are your life line..
Atmosphere: 2
Food: 1
Service: 2
Trace Buchanan
The service was alright. Wait time was 40 min which I was fine with because of how hyped up this place was to me. I was expecting really good food. I ordered the (thai BBQ) had to take it home because tables were all taken and it did look good but when I took the first bite that was the most dry chicken I’ve had from a restaurant ??♂️. The chicken itself was hard to chew and swallow it was so dry so for the price and the food def needs to be reevaluated because that just don’t add up maybe I needs try something different but yeahVery mid place. Even the beef green pepper dish wasn’t anything crazy that would make me separate it from any other decent place in Lubbock
Atmosphere: 2
Food: 2
Service: 3
Linda Longoria
Food was good, customer service was terrible. Will not be going back, multiple employees had an attitude when asked questions. I'll continue to stick with Bangkok Thai & Mams.
Atmosphere: 2
Food: 4
Service: 1
Bridget Pembroke
If I could I would give 0 stars. Horrible customer service. Rude people working, children working. Apparently they shut their phones down at 7, refuse to answer for online orders, and don’t let you walk in to order to go past 7:15. Horrible horrible service. If you don’t want to serve people past a certain time, then close earlier. Don’t have your website and signs say open til a certain time and refuse to serve people.
Service: 1
Naeemul Hassan
I tried shrimp pad thai with extra tofu and it was really delicious. Will try other menu items next time I come!
Atmosphere: 5
Food: 5
Service: 5
Sebastian Livermore
Some of the best Thai food in town, but they have removed themselves from all delivery apps for whatever reason. Thai Pepper is not exactly operated in the most accessible
Atmosphere: 3
Food: 5
Service: 1
Terry Hooper
Good food and great service.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pad Thai
holly blaise
everything here is great… except for the rude girl in the dallas cowboys jersey.
Atmosphere: 4
Food: 5
Service: 1
Thomas Thornton
Been going here for awhile for the food that it is its pretty expensive but it was good and close to tech campus. My main problems with this place is the guy that either manages or owns the store he would always watch over the shoulder of the person taking ur payment and would say “did they tip” and when himself would check me out he’d just ask straight up “how much do u want to tip” and not let u fill it out yourself. just rude behavior in front of your customers and it wasn’t like I was sitting in the restaurant ordering a full course meal I’d call in a pick up order which personally doesn’t call for a 20% tip. But my final straw was about a week or 2 ago when I had picked up a chicken pad tai. Once I got home to eat the food after taking my first bite I realized there was bones in my food not just one but many bones would not recommend this place Bangkok Thai is way way better and reasonably priced.
The curry was delicious however if I’m paying $17 for pineapple shrimp curry I feel like there should be more involved than literally just pineapple and shrimp. I ordered Togo and asked for chicken and kept trying to call the store as I wanted chicken instead of shrimp and no one would answer the phone?.. and again for $17 y’all can’t afford to put bamboo shoots or broccoli or anything else?… delicious but over priced for what I got…
Food: 4
Service: 1
Recommended dishes: Yellow Curry
Jayce Gutierrez
the food is soooo good and every employee is always so kind definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice
ZACHARY Mitchell
Rude bus boy/server. Hispanic gentleman with Tech sweater and hat. Extremely unprofessional. Curry was decent, spicy chicken was underwhelming and lacked spice. Will not return, I choose to do business with folks who provide good customer service or at least aren't flat-out angry and miserable.
Atmosphere: 2
Food: 2
Service: 1
Dellorian Mrotek
For some reason, this place is closed on Wednesdays at 5:00 PM, I’m not sure when it’s open but don’t trust the opening times on google and their restaurant.
Atmosphere: 5
Food: 5
Service: 4
Laurence Jackson
Such a lovely place! A terrific change of pace in Lubbock!
They were rude to me because I was wearing Texas Tech University gear, and they wouldnt let me set at a table, even though i have had 4 knee surgeries and needed to sit, because they were saving it for a group that came in after us, even though there are no reservations. They even shouted out loud in public to purposefully embarrass me infront of a large crowd. Then when I called to speak to the manager about it, they hung up on me. I will NEVER eat there ever. Rudest, most biased, and discriminatory place I ever visited. A place like this should never exist. It will be my mission in life now to spread the word of my experience there.
Atmosphere: 1
Food: 1
Service: 1
The cashier apparently was having a bad day...had the BBQ CHICKEN was dry almost choked on it.. But they were kind enough to refund me... Always smile ? when greeting your customers... Customers are your life line..
Atmosphere: 2
Food: 1
Service: 2
The service was alright. Wait time was 40 min which I was fine with because of how hyped up this place was to me. I was expecting really good food. I ordered the (thai BBQ) had to take it home because tables were all taken and it did look good but when I took the first bite that was the most dry chicken I’ve had from a restaurant ??♂️. The chicken itself was hard to chew and swallow it was so dry so for the price and the food def needs to be reevaluated because that just don’t add up maybe I needs try something different but yeahVery mid place. Even the beef green pepper dish wasn’t anything crazy that would make me separate it from any other decent place in Lubbock
Atmosphere: 2
Food: 2
Service: 3
Food was good, customer service was terrible. Will not be going back, multiple employees had an attitude when asked questions. I'll continue to stick with Bangkok Thai & Mams.
Atmosphere: 2
Food: 4
Service: 1
If I could I would give 0 stars. Horrible customer service. Rude people working, children working. Apparently they shut their phones down at 7, refuse to answer for online orders, and don’t let you walk in to order to go past 7:15. Horrible horrible service. If you don’t want to serve people past a certain time, then close earlier. Don’t have your website and signs say open til a certain time and refuse to serve people.
Service: 1
I tried shrimp pad thai with extra tofu and it was really delicious. Will try other menu items next time I come!
Atmosphere: 5
Food: 5
Service: 5
Some of the best Thai food in town, but they have removed themselves from all delivery apps for whatever reason. Thai Pepper is not exactly operated in the most accessible
Atmosphere: 3
Food: 5
Service: 1
Good food and great service.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pad Thai
everything here is great… except for the rude girl in the dallas cowboys jersey.
Atmosphere: 4
Food: 5
Service: 1
Been going here for awhile for the food that it is its pretty expensive but it was good and close to tech campus. My main problems with this place is the guy that either manages or owns the store he would always watch over the shoulder of the person taking ur payment and would say “did they tip” and when himself would check me out he’d just ask straight up “how much do u want to tip” and not let u fill it out yourself. just rude behavior in front of your customers and it wasn’t like I was sitting in the restaurant ordering a full course meal I’d call in a pick up order which personally doesn’t call for a 20% tip. But my final straw was about a week or 2 ago when I had picked up a chicken pad tai. Once I got home to eat the food after taking my first bite I realized there was bones in my food not just one but many bones would not recommend this place Bangkok Thai is way way better and reasonably priced.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
The curry was delicious however if I’m paying $17 for pineapple shrimp curry I feel like there should be more involved than literally just pineapple and shrimp. I ordered Togo and asked for chicken and kept trying to call the store as I wanted chicken instead of shrimp and no one would answer the phone?.. and again for $17 y’all can’t afford to put bamboo shoots or broccoli or anything else?… delicious but over priced for what I got…
Food: 4
Service: 1
Recommended dishes: Yellow Curry
the food is soooo good and every employee is always so kind definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice
Rude bus boy/server. Hispanic gentleman with Tech sweater and hat. Extremely unprofessional. Curry was decent, spicy chicken was underwhelming and lacked spice. Will not return, I choose to do business with folks who provide good customer service or at least aren't flat-out angry and miserable.
Atmosphere: 2
Food: 2
Service: 1
For some reason, this place is closed on Wednesdays at 5:00 PM, I’m not sure when it’s open but don’t trust the opening times on google and their restaurant.
Atmosphere: 5
Food: 5
Service: 4
Such a lovely place! A terrific change of pace in Lubbock!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pad Thai