I received a birthday cake that did not match the specifications provided. Despite requesting a two-tiered vanilla cake with buttercream frosting, subtle flowers on one side, and cream cheese in between the cake layers, the actual cake featured flowers all around and buttercream frosting between the layers. After bringing this discrepancy to the attention of the owner via my husband, she attributed the mistake to her technical staff and considered the matter closed. No offer was made to rectify the situation, such as a partial refund or discount on a future purchase. In my opinion, this response falls short of expected business standards, and we will not be returning customers.
Atmosphere: 3
Food: 3
Service: 2
Joanna Gunnels
The service was wonderful. They were friendly and accommodating. Literally showed them a picture, and it upon picking it up was better than we even imagined. Perfect ratio of cake, icing, and raspberry filling. We tried other bakeries around town, but now this will be our go-to every time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
me me
Pickup a box of 4 cupcakes! Dry and pland.
S K
A birthday cake I pre-ordered, a week early, was not ready when I went to pick it up. I had to wait for it. It should have already been finished and ready. Also, the location was difficult for me to find.
Atmosphere: 3
Food: 3
Service: 1
Jodie Robinson
Was very dissatisfied wanted ice and decorated dinosaur cookies for my sister’s baby shower paid $57 for 12 cookies and didn’t get them decorated just colored. They matched my invitation invitations, but I expected it to be cuter for that price. Didn’t get any answers when I walked in and asked about it weren’t friendly kind of a pain in the butt to order them to begin with. I wouldn’t recommend this place. The cookies were mediocre and for that price is ridiculous. If you don’t get what you want.
Wasn’t to happy I ordered iced and decorated dinosaur cookies for a baby shower and all I got was iced they did match my decor and colors but not decorated and for 55 bucks I expected to get what I ordered they were delicious but still
Ashley Scent
Th service was great. The girl upfront was so sweet. I got the red velvet crumble/icing cup and the cookie sandwich. The cookie sandwich was a 10/10. Cookie was delicious and I don’t feel like there was too much icing. It complimented the cookie well. The cake cup was horrendous. Barely any cake crumble. 90% icing. If you like icing then it’s wonderful. The taste wasn’t bad, it was just entirely too much icing. I would definitely try some more cookies but I don’t believe I’d purchase any cake items here.
Atmosphere: 5
Food: 3
Service: 5
Mika Butler
We stopped by for cupcakes today for the first time and they were delish! We will absolutely be back!
johnmcilroy72
Very accommodating! Friendly, sociable people and delicious treats!
Elaine McDonald
These ladies work hard and made my special day amazing. They made me two cakes and they are exactly what I asked for. Friendly, happy, and made me want to be a part of their team. The Italian Cream is to absolutely die for and the German Chocolate was gone the first hour of the reception.
They did amazing on my birthday cake! Beautiful and tasted amazing
Sara Dodgens
We got a variety of goodies and they were all so so good! Cupcakes (red velvet, double chocolate, vanilla with buttercream, cake pops, German chocolate buns, raspberry buns,
David G
Got my sons 3rd birthday cake here and it definitely didn’t disappoint.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Byrd
Amazing sweet treats from the best in the industry! Thank you Tasha and your team for always having the best cupcakes and cinnamon rolls around!
Jennifer Byrd - The Water Girl
I absolutely love The Cakery! Tasha and her team are fantastic. Their cupcakes and cinnamon rolls are my go to!
I received a birthday cake that did not match the specifications provided. Despite requesting a two-tiered vanilla cake with buttercream frosting, subtle flowers on one side, and cream cheese in between the cake layers, the actual cake featured flowers all around and buttercream frosting between the layers. After bringing this discrepancy to the attention of the owner via my husband, she attributed the mistake to her technical staff and considered the matter closed. No offer was made to rectify the situation, such as a partial refund or discount on a future purchase. In my opinion, this response falls short of expected business standards, and we will not be returning customers.
Atmosphere: 3
Food: 3
Service: 2
The service was wonderful. They were friendly and accommodating. Literally showed them a picture, and it upon picking it up was better than we even imagined. Perfect ratio of cake, icing, and raspberry filling. We tried other bakeries around town, but now this will be our go-to every time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Pickup a box of 4 cupcakes! Dry and pland.
A birthday cake I pre-ordered, a week early, was not ready when I went to pick it up. I had to wait for it. It should have already been finished and ready. Also, the location was difficult for me to find.
Atmosphere: 3
Food: 3
Service: 1
Was very dissatisfied wanted ice and decorated dinosaur cookies for my sister’s baby shower paid $57 for 12 cookies and didn’t get them decorated just colored. They matched my invitation invitations, but I expected it to be cuter for that price. Didn’t get any answers when I walked in and asked about it weren’t friendly kind of a pain in the butt to order them to begin with. I wouldn’t recommend this place. The cookies were mediocre and for that price is ridiculous. If you don’t get what you want.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Assorted Flavour Cookie Platter
Wasn’t to happy I ordered iced and decorated dinosaur cookies for a baby shower and all I got was iced they did match my decor and colors but not decorated and for 55 bucks I expected to get what I ordered they were delicious but still
Th service was great. The girl upfront was so sweet. I got the red velvet crumble/icing cup and the cookie sandwich. The cookie sandwich was a 10/10. Cookie was delicious and I don’t feel like there was too much icing. It complimented the cookie well. The cake cup was horrendous. Barely any cake crumble. 90% icing. If you like icing then it’s wonderful. The taste wasn’t bad, it was just entirely too much icing. I would definitely try some more cookies but I don’t believe I’d purchase any cake items here.
Atmosphere: 5
Food: 3
Service: 5
We stopped by for cupcakes today for the first time and they were delish! We will absolutely be back!
Very accommodating! Friendly, sociable people and delicious treats!
These ladies work hard and made my special day amazing. They made me two cakes and they are exactly what I asked for. Friendly, happy, and made me want to be a part of their team. The Italian Cream is to absolutely die for and the German Chocolate was gone the first hour of the reception.
Restaurantji Recommends
They did amazing on my birthday cake! Beautiful and tasted amazing
We got a variety of goodies and they were all so so good! Cupcakes (red velvet, double chocolate, vanilla with buttercream, cake pops, German chocolate buns, raspberry buns,
Got my sons 3rd birthday cake here and it definitely didn’t disappoint.
Atmosphere: 5
Food: 5
Service: 5
Amazing sweet treats from the best in the industry! Thank you Tasha and your team for always having the best cupcakes and cinnamon rolls around!
I absolutely love The Cakery! Tasha and her team are fantastic. Their cupcakes and cinnamon rolls are my go to!
Atmosphere: 5
Food: 5
Service: 5
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