Tropical Smoothie Cafe

5139 80th St, Lubbock
(806) 783-0162

Recent Reviews

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Molly Martinez

My pita was made fresh and warm. The smoothie tasted great. My order was made quickly. Great overall experience, every time.

Atmosphere: 5

Food: 5

Service: 5

Kimberly Rodriquez

The detox island green was delicious!

Atmosphere: 5

Food: 5

Service: 5

Matthew Gailey

Ordered ahead and my smoothie was made fresh just as I arrived. Friendly staff and very clean interior.

Atmosphere: 5

Food: 5

Service: 5

Samantha Doshier

Ordered 2 24 oz smoothies and got 16 smoothies when I did not order 16

Service: 1

Katrina Johnson

I love this place never had problem.....😁

Abigail Hernandez

Really clean and customer service is always great

Atmosphere: 5

Food: 5

Service: 5

Dustin Curtis

This location is lazy. Showed up 40 minutes before close and they refused my order because they already cleaned and didn’t want to clean again. What?! How is that acceptable? Went to the other location and they made my order no problems.

Food: 5

Service: 1

Ron C

Not as friendly as I am used to at other locations, but still just as delicious

Atmosphere: 5

Food: 5

Service: 4

Kelly King

Horrible management service. Waiting for 30
Mins for my wrap. When I inquired about it after the entire store had their food, I was told they were busy. My response “no problem, just checking to see if it was made yet.” Another customer ordered and received their food shortly after, I asked again,
I was then told by the manager “I don’t know, I made it and gave it out already” and then walked away! I responded by “I get that you made it and sent it out but I do not have my food!” Long story short, he wasn’t making my food despite me never receiving it, ended up my food was placed in another customers order which she heard the conversation and gave me my wrap! He was literally going to make me buy another wrap!

daniel cowan

I ordered a Pesto Chicken sandwich and it came with NO chicken. Just pesto and unmelted cheese. I went to get a refund and at first, the girl working said she has to get her GM to do it “we have been having problems with the chicken not being on the sandwiches “. The GM came and said “theres no way, I made it myself”. I showed him my sandwich WITH NO chicken and he said he couldn’t refund and gave me a card to a number that is NOT EVEN IN SERVICE. DONT COME HERE. This is bullshit

Orlin Goode

Only two people working during my visit, and the drinks were watery.đŸ€Ș

Gary Southern

Delicious

Daniel Ramirez

Went for a pickme up after a morning at the gym. Staff was super friendly and quick to help me out. Not to happy about the price but the service was worth it.

Christy Vandenberg

Out of 3 things that we tried to order including salt and vinegar chips and bananas: The lady that took our order was annoyed to be there and was rude. She talked super fast and was just disrespectful. I will not be back and I love love tropical smoothie.

C

Do NOT go to this location! Brittany J was very rude! We placed our order and asked if we could add 2 more smoothies when we went to pay. We were told no we would have to pull back around. We said “Ok we will pull back around.” We decided to go inside instead, when we got to the door Brittany told her coworker“Oh lock them out.” To which he did. If you can’t control your attitude you probably shouldn’t be working in the service industry.

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