Tropical Smoothie Cafe
2422 19th St, Lubbock
(806) 412-6607
Recent Reviews
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The manager is awesome I spilled bit of my smoothies every where and they cleaned it up and and gave me 2 new one and 2 discount cards to come back exceptional service! Thank y’all so much!
Atmosphere: 5
Food: 5
Service: 5
Smoothie taste like water for some reason today, and my oatmeal chia pudding was made Tuesday based off the label on the top, and it's currently Sunday. My banana is browning and my blueberries are going bad. The bottom is runny like its been seeping. Really dislike when the GM isn't there as he can't manage the kiddos working there.
Atmosphere: 1
Food: 1
Service: 1
I’ve visited Tropical Smoothie Cafe several times now, and every single experience has been excellent! I’ve tried different wraps each time along with their smoothies, and I have to say — everything has been fresh, flavorful, and made with great quality ingredients. The wraps are easily some of the best I’ve had around the area — always perfectly balanced with taste, texture, and seasoning. Whether it’s chicken, turkey, or veggie options, each one has been delicious and satisfying.
Their smoothies are just as impressive — refreshing, naturally sweet, and packed with flavor. It’s the perfect combo to pair with a wrap for a quick lunch or a healthy snack. The staff are always friendly and prepare the orders quickly, which makes it convenient for takeout or when I’m in a rush.
I also appreciate how easy it is to order online — the process is smooth, and the food is always ready on time. The place has a nice, clean, and upbeat vibe, perfect for grabbing something light yet filling. I truly loved every visit here and would definitely recommend Tropical Smoothie Cafe to anyone looking for tasty, healthy wraps and smoothies in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap, Southwest Wrap
I paid $14 for this. One it isn’t even half full. 2, i paid an extra dollar to be given a tiny dollop of Nutella. And 3, instead of granola y’all gave me peanut butter. For $14 dollars y’all need to do better.
Atmosphere: 1
Food: 1
Service: 1
You will give up on customer service and wait time is pretty long but at least the quality of the smoothies are good.
Atmosphere: 1
Food: 4
Service: 1
This location looks like any other Tropical Smoothie Café, but the quality control on both the food and smoothies is extremely disappointing. There’s a clear difference compared to other locations, and when I do want Tropical Smoothie, I’d rather drive an extra 15 minutes to the one on 80th because I know I’ll get the quality I’m looking for there.
Atmosphere: 4
Food: 2
Service: 3
Finally got a peanut paradise done correctly! Thank you to staff and management! Top notch today. Walked in ordered my smoothie and about 3 minutes later walked out. Best one yet!
Atmosphere: 5
Food: 5
Service: 5
I’m an Avocolada regular, with B12 for a little energy kick and peanut butter for some protein. I’ve probably ordered this exact thing 50+ times, and it’s always spot-on. The crew here is super friendly and the vibes are great. This place is A1!
Atmosphere: 5
Food: 5
Service: 5
the prices are very high
Atmosphere: 5
Food: 5
Service: 5
Mobile order not ready when promised. Pretty bad when you have a 30 min lunch break and can’t depend on them to have your order ready. 15 mins late
Restaurantji Recommends
First time here today the service was on point food was even better and the guy at the register was very helpful and nice his name was Marky thanks
Atmosphere: 5
Food: 5
Service: 5
They’re so slow. It took over 10 minutes for one wrap and there was NOONE in line before me.
Food: 3
Service: 1
Got charged for something i didn’t order and when i asked for a refund they told me they are no longer allowed to do that and a general manager is the only one who can do that. So I asked when the general manager would be here and she tells me that he doesn’t live here and she will have to text him. I work in this industry so I know that isn’t true at all. PLEASE DO BETTER AND TRAIN YOUR EMPLOYEES CORRECTLY.
Excellent food, always fresh! Fast friendly service
Vegetarian options: Very clean inside.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Sandwich, Chicken Bacon Ranch
Cashier was very rude and in helpful if you don't like your job find a better job
Atmosphere: 1
Food: 5
Service: 1
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