Whataburger

8226 University Ave, Lubbock
(806) 748-8220

Recent Reviews

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William Lowrie

The chicken strips were mostly batter. Very little chicken. The shake was good.

Atmosphere: 5

Food: 3

Service: 3

Irma Gwin

Great customer service

Atmosphere: 5

Food: 5

Service: 5

Victoria Battle

They were super busy and their employee Mel was awesome.. every time I come here Mel is always eager to help .. Definitely need more employees like this..

Atmosphere: 5

Food: 4

Service: 5

Monica Luna

Anytime I go breakfast lunch or dinner - the fries/hashbrowns taste and look like they have been sitting there for 5 hours. Wings are soggy.
Never give the right sauces and napkin

Atmosphere: 1

Food: 1

Service: 1

martha morgan

Several senior couples have gone there for years after our dance . They have rwmodeled it and its terrible now . The tables and chairs are small , there are no booths now . The service was not good and slow , they told the girl.up front to stop.taking orders because the drive thru was backed up .So we waited long timefor our food that we had already ordered .
We will not go back .
PLEASE PLEASE PLEASE do something about the NEW tables and chairs
that are for children!!!
They are too small to be comfortable , we.are.not large people . Next time we eat there we will.move another table to make it longer so we won't be sitting with our shoulders touching trying to eat .
Hello CORPORATE are you listening ?

Atmosphere: 1

Food: 2

Service: 1

Frank

Fast and easy

Atmosphere: 5

Food: 5

Service: 5

Hunter Williams

Extremely slow and horrible customer service. Food was cold since it had been sitting on the counter. I used the app for curbside pickup and they had me wait an extra 15 minutes than the estimated time. I had to go in to get the food myself then they blamed me and wouldn’t get me my drink.

Atmosphere: 1

Food: 1

Service: 1

Haylee Bass

I ordered a whataburger junior meal tonight with no onions & regular sized. Somehow I got charged for a Large patty Melt meal with onions. I’ve been trying to call to ask if I can get it replaced tomorrow since it’s already 12:43am and I’m home, however, no answer. Called multiple times. Must be busy

Atmosphere: 1

Food: 1

Service: 1

Gerald Piland

If you like chicken strips that look like they were thrice cooked, hard as a week old biscuit, and make the roof of your mouth sore, then this is the place for you. You best order a double serving of gravy so you can soak them. I haven't had them in 10Yrs, due to the area I relocated to. I think I'm good for the next 20 years. The employees were very nice. No, I didn't complain about the food to them.

Atmosphere: 4

Food: 1

Service: 5

Jacob Francis

Great Service from Allan tonight, I enjoyed my meal but was disappointed by the speed of the burger coming out of the kitchen. Loved watching the hustle from the men on the grill tonight! 💪- skina

Atmosphere: 3

Food: 3

Service: 5

Jamie Fraser

Ordered 2 honey butter chicken biscuits, was charged for 2 and only received one of them.

Atmosphere: 1

Food: 1

Service: 1

David Kinsel

Served cold hashbrowns and cold biscuit. AND How on earth could you call this apple juice? Absolutely disgusting 🤢

Atmosphere: 1

Food: 1

Service: 1

Irene Gonzales

The staff was super friendly, the establishment was clean and the food as usual was awesome.

Atmosphere: 5

Food: 5

Service: 5

Stephen Robertson

Typical whataburger. A little slow sometimes, but never any issues here.

Atmosphere: 5

Food: 5

Service: 4

Terry Holdman

Had a very large order and they made it without any mistakes! Big plus when you order over 100 in food late at night.

Atmosphere: 5

Food: 5

Service: 5

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