Dru & Kelise were excellent and gave me the best whataburger experience ever!!
Atmosphere: 5
Food: 5
Service: 5
JuicyTrey
Pretty much every time my girlfriend & I come here our order gets messed up. My girlfriend gets the chicken tenders with two sides of gravy (one comes with the meal & we order one extra) & literally every. single. time. BOTH gravies are missing. So we then have to pull into spot & go inside (you know, the last thing you should have to do when ordering through the drive thru) & let them know we’re missing stuff & they always act annoyed like we’re somehow at fault for their incompetence. I would recommend staying away from this whataburger if you actually want the things you’re ordering, but if you do come here, ALWAYS check the bag before you leave window. You can thank me later.
Atmosphere: 2
Food: 3
Service: 1
Jim Dickerson
When working in Lubbock I eat at this Whataburger. The food is always good. But unfortunately like a lot of places. The service is slow and seems to take a while.
Atmosphere: 4
Food: 5
Service: 3
samuel miracle
Great service
Atmosphere: 5
Food: 5
Service: 5
getstuffed google
Ordered a head and selected my spot the second I parked... multiple people who came in after me got in the drive through got their food before me. I can understand sitting here waiting my turn but to allow people to come in after and leave before is not a good business practice.
Atmosphere: 1
Food: 3
Service: 1
Mike Haynes
Just moved to Lubbock. This place 1s 💯% better than Odessa stores.
Atmosphere: 5
Food: 5
Service: 5
Sipriano Gutierrez
Great hamburgers! Good price
Atmosphere: 5
Food: 5
Service: 5
Lexi Stewart
The food and service was great but the trainer of duty was doing everything herself and for some reason got chastised by the manager for actually doing her job, while there were 2 female workers hiding in the bathroom not doing their jobs that didn't get in trouble!!!! Make it make sense the manager should do better or get replaced by the wonderful female trainer.
Atmosphere: 3
Food: 5
Service: 5
Nancy Tipton
Quality is not the same as with original owners Nd still a go to
Atmosphere: 4
Food: 4
Service: 5
Nate
Soda machine was apparently broke and 3 liter bottles set out for customers to fill drinks. Lots of chaos in store. Chicken sandwich was raw. Had my mother go to the doctor to get prescribed antibiotics as a precaution to avoid foodborne illness. Complained on website, received response back that I could come get a refund. Since I live out of town have not as of yet been able to go back by the restaurant. Overall highly dissatisfied.
Dru & Kelise were excellent and gave me the best whataburger experience ever!!
Atmosphere: 5
Food: 5
Service: 5
Pretty much every time my girlfriend & I come here our order gets messed up. My girlfriend gets the chicken tenders with two sides of gravy (one comes with the meal & we order one extra) & literally every. single. time. BOTH gravies are missing. So we then have to pull into spot & go inside (you know, the last thing you should have to do when ordering through the drive thru) & let them know we’re missing stuff & they always act annoyed like we’re somehow at fault for their incompetence. I would recommend staying away from this whataburger if you actually want the things you’re ordering, but if you do come here, ALWAYS check the bag before you leave window. You can thank me later.
Atmosphere: 2
Food: 3
Service: 1
When working in Lubbock I eat at this Whataburger. The food is always good. But unfortunately like a lot of places. The service is slow and seems to take a while.
Atmosphere: 4
Food: 5
Service: 3
Great service
Atmosphere: 5
Food: 5
Service: 5
Ordered a head and selected my spot the second I parked... multiple people who came in after me got in the drive through got their food before me. I can understand sitting here waiting my turn but to allow people to come in after and leave before is not a good business practice.
Atmosphere: 1
Food: 3
Service: 1
Just moved to Lubbock. This place 1s 💯% better than Odessa stores.
Atmosphere: 5
Food: 5
Service: 5
Great hamburgers! Good price
Atmosphere: 5
Food: 5
Service: 5
The food and service was great but the trainer of duty was doing everything herself and for some reason got chastised by the manager for actually doing her job, while there were 2 female workers hiding in the bathroom not doing their jobs that didn't get in trouble!!!! Make it make sense the manager should do better or get replaced by the wonderful female trainer.
Atmosphere: 3
Food: 5
Service: 5
Quality is not the same as with original owners Nd still a go to
Atmosphere: 4
Food: 4
Service: 5
Soda machine was apparently broke and 3 liter bottles set out for customers to fill drinks. Lots of chaos in store. Chicken sandwich was raw. Had my mother go to the doctor to get prescribed antibiotics as a precaution to avoid foodborne illness. Complained on website, received response back that I could come get a refund. Since I live out of town have not as of yet been able to go back by the restaurant. Overall highly dissatisfied.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great food and awesome service!
Atmosphere: 5
Food: 5
Service: 5
Service was good and food quality was excellent.
Delicious as always!
Atmosphere: 5
Food: 5
Service: 5
Had biscuits and gravy. Great!!!
Atmosphere: 5
Food: 5
Service: 5
I wish the food was hot most of the time it's cold but it's good for my wife she loves it there
Atmosphere: 5
Food: 4
Service: 5
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