They are rude here at this store. The cashier always has an attitude. Is very rude. When wanting to order. Or they are always closed. Or always do not have help. Many like and love there wings especially me. But it seems they only want to hook up their homies. Many times when we do come and they are open the only want to serve their homies. Outsiders that are customers can can not purchase any. Or they make difficult to order. When they first started they were great.but now They are rude and try to find away not to make your wings. Or the cook is always missing. I hate to say this. I hate to report this. But also when I try to call they also do not want to answer their phone. But they will say they were busy helping another customer. When they never answer. They lost my interest. I have to other ones outside of Lubbock and you get treated a whole lot better. It's sad here.
Atmosphere: 1
Food: 2
Service: 1
Justin Munoz
They forgot my fires which I had 2 orders and live 45 min away.
Atmosphere: 1
Food: 1
Service: 1
Hope Sierra
This rating goes to all the Wingstop. No help at all. And rude most of the time. And I just wanna say y'all did use to be my favorite wing place but literally every single time I've ever place an online order I've always had issues. And one time I literally never got a refund from this company.
Atmosphere: 1
Food: 1
Service: 1
Santana Luna
They made an Error on my order but they were not trying to replace it now my food is cold this is totally unacceptable!!
Food: 1
Service: 1
Angela Walla
Really loud and order was not accurate. Food was fresh but did not taste fresh. Dry wings and limited seasoning.
Atmosphere: 2
Food: 3
Service: 2
Liz B
I worked for fast food and shit before so I know what old fries look like...these seem like they neen sitting out over night and put in the oil!!! And thr meat isn't really cooked fully through...come on now get better at this.
Atmosphere: 3
Food: 3
Service: 3
Akeem Maxwell
The place smelled horrible and bad customer service
Atmosphere: 1
Food: 1
Service: 1
Baby Kidd
Man I ordered Voodoo fries they ain't even give me it and I bought the veggies or wtv they just gave me carrots I spent $70 to get treated like this man it's crazy
Atmosphere: 1
Food: 1
Service: 1
khary mcduffie
The wings with the lemon pepper wasn't as good as they said to be.
Atmosphere: 2
Food: 2
Service: 3
JD Cantu
Doordash screwed me by canceling my order and refusing to help me get a re-delivery, but Jacob was super helpful in helping me get a refund and getting the situation corrected. Screw doordash, Long Live Wingstop
ya know. when you’re out of drink carriers, you should probably try helping your customer the most you can. when i asked for a box to help carry these and was told no, that’s bullshit considering you’re a whole business that i know has boxes in the back.
Service: 1
TonicAka
Customer Service was excellent, staff took care of me and were really efficient. Store#341 (Honorable Employee Mention-Leandra)
John link?
The food was great Good job
Atmosphere: 5
Food: 5
Service: 5
Dawn Martinez
I stopped coming to this location a few years ago because of poor service. Its the closest to my office so today I decided to give them another chance. Food was PERFECT! I would always have issues with missing items or things like extra seasoning on my fries but today they knocked it out of the park! Thank you Leandra and Sierra! Because of you I will be back!
They are rude here at this store. The cashier always has an attitude. Is very rude. When wanting to order. Or they are always closed. Or always do not have help. Many like and love there wings especially me. But it seems they only want to hook up their homies. Many times when we do come and they are open the only want to serve their homies. Outsiders that are customers can can not purchase any. Or they make difficult to order. When they first started they were great.but now They are rude and try to find away not to make your wings. Or the cook is always missing. I hate to say this. I hate to report this. But also when I try to call they also do not want to answer their phone. But they will say they were busy helping another customer. When they never answer. They lost my interest. I have to other ones outside of Lubbock and you get treated a whole lot better. It's sad here.
Atmosphere: 1
Food: 2
Service: 1
They forgot my fires which I had 2 orders and live 45 min away.
Atmosphere: 1
Food: 1
Service: 1
This rating goes to all the Wingstop. No help at all. And rude most of the time. And I just wanna say y'all did use to be my favorite wing place but literally every single time I've ever place an online order I've always had issues. And one time I literally never got a refund from this company.
Atmosphere: 1
Food: 1
Service: 1
They made an Error on my order but they were not trying to replace it now my food is cold this is totally unacceptable!!
Food: 1
Service: 1
Really loud and order was not accurate. Food was fresh but did not taste fresh. Dry wings and limited seasoning.
Atmosphere: 2
Food: 3
Service: 2
I worked for fast food and shit before so I know what old fries look like...these seem like they neen sitting out over night and put in the oil!!! And thr meat isn't really cooked fully through...come on now get better at this.
Atmosphere: 3
Food: 3
Service: 3
The place smelled horrible and bad customer service
Atmosphere: 1
Food: 1
Service: 1
Man I ordered Voodoo fries they ain't even give me it and I bought the veggies or wtv they just gave me carrots I spent $70 to get treated like this man it's crazy
Atmosphere: 1
Food: 1
Service: 1
The wings with the lemon pepper wasn't as good as they said to be.
Atmosphere: 2
Food: 2
Service: 3
Doordash screwed me by canceling my order and refusing to help me get a re-delivery, but Jacob was super helpful in helping me get a refund and getting the situation corrected.
Screw doordash, Long Live Wingstop
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place is lazy and will take forever
Atmosphere: 1
Food: 1
Service: 1
ya know. when you’re out of drink carriers, you should probably try helping
your customer the most you can. when i asked for a box to help carry these and was told no, that’s bullshit considering you’re a whole business that i know has boxes in the back.
Service: 1
Customer Service was excellent, staff took care of me and were really efficient. Store#341 (Honorable Employee Mention-Leandra)
The food was great
Good job
Atmosphere: 5
Food: 5
Service: 5
I stopped coming to this location a few years ago because of poor service. Its the closest to my office so today I decided to give them another chance. Food was PERFECT! I would always have issues with missing items or things like extra seasoning on my fries but today they knocked it out of the park! Thank you Leandra and Sierra! Because of you I will be back!
Atmosphere: 5
Food: 5
Service: 5
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