Buffalo Wild Wings

105 Miles Way Suite 100, Lufkin
(936) 639-3700

Recent Reviews

Yolanda Combs

Our waitress was very polite but not very attentive. It seemed that in the beginning, she would be. However, in the end, she was not. After receiving our drinks, which were alcoholic, we thought there might have been an issue with one of them not having the correct mix. The waitress did take the time to double-check to make sure. It did have the correct mix. After that, she was no longer attentive to our table. My drink was empty and had been that longer than it should have been. I ended up not ordering a 3rd drink

Atmosphere: 4

Service: 3

Erin Mcclure

Management had only one waitress/bartender working,yes, both the same person, and she did a great job with what she was working with. They need to make changes to make it great. Giving 4 stars for the waitress, but the restaurant needs work.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Hot Wings, Spicy Garlic

Antonio Flores

My recent visit to Buffalo Wild Wings left much to be desired, underscoring a glaring indifference to customer satisfaction. Upon returning home, I discovered a missing fry basket from my order and was dismayed by the scant portions of the ones I did receive, despite their over $4 price tag. Attempting to address this with the establishment, I was met with a dismissive attitude; the manager was "too busy" to even take my call.Compelled by the principle of the matter, I made the 15-minute journey back to Buffalo Wild Wings, only to be greeted by further indifference. After waiting for 5 minutes in the hope of some acknowledgment, the manager finally appeared. My concerns and the photographic evidence I provided were brushed off with a nonchalant claim that the meager portions were standard.In a last-ditch effort for fairness, I ordered an additional basket on the spot, documenting its contents to preempt any accusations of dishonesty. Yet, this action too failed to elicit any meaningful response or acknowledgment of their subpar service.This experience, which I've shared in a review on their website, paints a clear picture of Buffalo Wild Wings' disregard for customer feedback and a lack of interest in delivering value or satisfaction. It's a disappointing revelation that has firmly dissuaded me from future visits and compels me to advise others to steer clear, lest they too experience this dismissive treatment. Buffalo Wild Wings, it seems, is content to remain detached from the expectations and opinions of its patrons.Picture 1 is what I saw when I got homePicture 2 is from an extra order of fried I ordered and took a picture before leaving the restaurant.

Atmosphere: 1

Food: 1

Service: 1

Charles Martin

I hate the new scan to pay

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Boneless Wings, Hamburger

Jerry Robinson

Good food, good service and a good place to watch a

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Traditional & Boneless Combo

James Bachman

Whether it’s 15 fries with my cheeseburger or Dried out Wings this BWW’s never seems to get it right. When your food comes out that's all that comes with it. No napkins, salt, pepper, ketchup silverware if it’s needed you have to request everything and it takes forever as in I finished eating and never got my napkins until my check came 30 minutes after I requested it. This place is always understaffed you wait 15-20 minutes for a beer. I have friends that like to watch the games and we have no good sports bars in town so this is our only option. So instead of eating go on in and request an Application they need your help so I can get a beer.

Atmosphere: 4

Food: 3

Service: 1

Melly Jo

Billie was such an amazing help she made it so easy and fast and my order was correct. Ask for billie s

Jessica Swart

Went for the club salad, it was ok, except for the discolored middle of my lettuce that was quite a bit. Prices are ehhh, just not this time for me pickle fries were

Atmosphere: 3

Food: 2

Service: 3

Jim Erbey

Horrable service one meal comes out /he other meal was 20min later we where not happy at all then they screwed up the gift card and had to get a manager to try and figure it out terrible night its so loud in there you can even here whats going on in any games or other people 5 thumb

Atmosphere: 1

Food: 2

Service: 1

Jason Exline

Service was okay. The price was okay. Food was not something that I liked. Nobody at the restaurant did anything wrong I just don't like it. Came in just before lunch rush. Server gave us our food and refilled our drinks. Nothing extra nothing less. Probably won't go back.

Atmosphere: 4

Food: 2

Service: 3

Julie Filidei

Food is pretty good. Service is hit or miss. A bit too loud for my liking as it's tough to hear what the other people at the table are saying.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Boneless Wings

Rosalyn Cox

Standard BDubs. Wings may or may not have a full sauce coverage, there aren't always solid servers that aren't stretched too thin. About what you would expect. I've been to some horrible BDubs, this isn't horrible. Rather it's about pat.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Wings and Fries, Boneless Wings

Brandi Page

Great wings. Much better than Wing Stop...as of late. Warning...? the hot sauce is VERY hot!!

Atmosphere: 5

Food: 4

Service: 5

Roy Cortez

They all make me feel welcomed and have respect for the customers.

Stephanie Jones

A little pricey. That place was so packed last night people were standing from the counter all the way back to the door waiting to be seated! And it was extremely loud in there. So if you don't care for noise you might want to get your food to go but be ready for a wait! You have been warned

Atmosphere: 4

Food: 5

Service: 4

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