Chicken Express

3711 S Medford Dr, Lufkin
(936) 637-0070

Recent Reviews

Truthdotcom

I don’t know what it is about this location but they take forever to bring out your food. They make you park and it seems like they forget you’ve paid and waiting for your food .. literally took over 45 minutes for a simple order .

Atmosphere: 1

Food: 5

Service: 1

Joy Carpenter

Took a very long time to get food. Was so bad people in drive thru were coming in and asking about their order. Dining room needs attention. Person on cash register hollered back to others only 3 more hours of this !! The cook was eating while cooking THEN TO MY DISGUST LICKED ALL FOUR FINGERS AND WENT BACK TO COOKING!!!!! Other employees saw this and laughed saying what are you doing???? Needless to say I will NEVER be back. It’s not clean and employees don’t care.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Chicken Tenders, Corn Nuggets

Randy Don'task

Good tinders

Atmosphere: 5

Food: 5

Service: 5

Bree

Good food with reasonable prices, good customer service ?? ??, only thing was the dining area needed some attention. Will go back when in the area, a recommend for a quick yummy filling meal.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Tenders, Cole Slaw

Monique Teal

Gurl working in the drive thru was very short when asked a q

Atmosphere: 1

Food: 3

Service: 1

Jon Turner

Went through the drive through. Oh my gosh what a nightmare. Appreciate the person taking my order I could hear them but the head set they were using the person could not hear my order. Then on top of that the card reader absolutely does not like certain payment methods. Finally worked on the 4th card I had for use of

Food: 3

Service: 3

Brooke Cartwright

I sat in the drive thru line for 45 minutes & I’m still missing part of my order. I had a big order so I didn’t check the boxes because there was 8 boxes and I had already been there 45 minutes.

Food: 1

Service: 3

Ramona Howell

Chicken was not breaded well. Legs were just about bare of crust. Roll was completely flat. I chose only gravy on recommended dishes because what I ordered- 3 piece dark- was not a choice. Mashed potatoes & gravy was very good. Bone in thigh was very good as well.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Gravy

tim marlow

Chicken was greasy and over cooked.

Atmosphere: 5

Food: 1

Service: 5

Cheryl Montgomery

I love the lady with the beautiful braid locks ! Shes soooo nice and helpful. Others too but she sticks out of ALL . Very considerate of others . Fantastic food and chz stix :)

Atmosphere: 5

Food: 5

Service: 5

Clayton Cummings

I love the Catfish. If you like a little kick, grab some Serendipity Hot seasoned salt for it. So good.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: 2 Piece Fish Fillets Dinner, Fried Okra, Biscuit Roll

Hoo Am I stowe

Worse chicken I have every had.Had to wait in line for 20 minutes only one person in front of us.Then everything tasted like it had been sitting out for 2 days.Wont be going back

Atmosphere: 1

Food: 1

Service: 1

James Brady Fisher

Last time I went the chicken tasted nothing like what you expect from chicken express, was more batter than chicken. Gave them another try this morning and the lady working the drive through was rude as h#ll, wouldn't let me get any part of my order out without interrupting me. Went to Cane's and had a much better experience.

Atmosphere: 2

Food: 3

Service: 1

Truly Terica

Stopping by as passing through. Spouse and I ordered 2 combos. Only got one combo and fries and a drink. When we asked where the tenders were, they r were told they employees had already fixed their plates for the evening and the dryers were off to make more. It was 9:20pm when the order was placed. No other cars here. As you can see they close at 10pm. Why are employees making plates to take home well before closing?? I’m all for taking care of your employees but this still came across as strange.Okra tasted burnt and hard. Not sure if stop again and I come through lurking frequently.

Atmosphere: 3

John S.

Essentially everything was less than desirable. Dry chicken, greasy pork portion, sizes, and horribly unhappy staff.

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