This was the absolute worse experience at Church's. My 8 piece, 10 tenders and 5 chicken fried steaks took 38 minutes. No joke. The manager tried to say I wasn't waiting that long, but ma'am how did you start a lunch break, leave the store on that break and come back and work for 15 minutes? I definitely was waiting that long. They admitted to so many errors and the manager never offered an apology. They didn't drop my chicken until the order was sitting for 11 minutes. Then they gave my food to someone else on accident. I saw so many people come after me and leave before me. Ones with 16 pieces and more. The only one who cared was this lady named Alicia...she really was the one who kept me calm and showed any kind b of empathy. One lady with glasses who never washed her hands from taking money to putting food in the fryer was talking about me in front of me...saying I needed to be patient. Nearly 40 minutes for chicken...I think not hun. You hear my babies screaming for food and I bet if it was you, you would have flipped that restaurant upside down. To top it off, they covered my steaks in gravy and they were siting for over 20 minutes because Miss Dirty Hands fried those first. They were extremely soggy and inedible. I traveled 50 minutes to this Church's because my babies missed it. Yea not this location...it may just be a place I visit on road trips...this location needs help in too many ways. Starting from management down.
Atmosphere: 1
Food: 1
Service: 1
Rodolfo Flores
Overpriced,family sides are more like 2 people,and chicken was oily and crunchy.will not come back
Manuel Pineda
Excellent service, we were there on November 2nd, we bought a large order, the lady who served us was very kind, everything was fresh and tasty, we came from Nacogdoches just to pick up chicken for a birthday dinner..
Atmosphere: 5
Food: 5
Service: 5
Annette Sandoval
Waited at drive thru to order for 10mins and no one come on speaker even though she would stare at me thru the window then I decided to go to window after car had left and she wasn’t there until 5 mins later and then she came back and didn’t say anything. Until I wave her down and she says I saw us and “ need to wait a minute as she was still cleaning with her headset off” Honestly very rude.
I recommend her finding a job that she really likes
Angel Richards
Cashier was wonderful. Food was fresh and good. However, they had way too many cars parked from drive thru which caused major confusion & traffic jams. Manager was sitting at a table with all her personal belongings on the table including 3 bottles of her pills ( there were children in hat could have gotten a hold of the meds) tables were a little dirty but it was a very busy hectic time. Way too loud & hard to hear.
Atmosphere: 2
Food: 4
Service: 4
Kevin Koepke
Drive thru. Attendant at window was courteous and professional.
Food: 5
Service: 5
Edgar Valdez
I only have 30 minutes for my break and they basically wasted it making me wait for two pieces of chicken
Atmosphere: 1
Food: 5
Service: 1
Jen Loves Life
This place is best when you're just going through the drive-thru. I'm not sure if this is all church's, but this will no longer serves the Cajun Rice which is my personal favorite side.
Atmosphere: 1
Food: 5
Service: 2
John Letney
Greasy nasty unappetizing.
We would’ve been better off going to Brookeshire Brothers deli .
The lady at the drive-thru was so nice My dad is a elder I totally forgot about his senior discount and she reminded me God is so good The chicken was so good and fresh and juicy it was so juicy that the juice ran down my mouth also she was not stingy with the honey packets I really appreciate that
Atmosphere: 5
Food: 5
Service: 5
Brandon McClain
The manager needs a raise, and the staff don't know how lucky they are to have her. The messed up my order but she made it right store was also clean. Food was perfect.
Atmosphere: 5
Food: 5
Service: 5
Georgianna Steward
The biscuits were raw!!!!! The store was filthy!!! Looked like a daycare!!! First & Last time going there.
Atmosphere: 1
Food: 1
Service: 1
Mark
Usually the employees at this location are very friendly, however, today 05/07/25 around 2:10 pm, the lady at the drive- thru window was very rude, and needs customer service training.
Atmosphere: 5
Food: 4
Service: 1
Rhonda Brooks
Asked for 10 pc special for 13.99. she charged me 15.98 plus tax
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Apple Pie, Fluffy Biscuit, Laddu
Excellent service...over delivered..
Food: 5
Service: 5
This was the absolute worse experience at Church's. My 8 piece, 10 tenders and 5 chicken fried steaks took 38 minutes. No joke. The manager tried to say I wasn't waiting that long, but ma'am how did you start a lunch break, leave the store on that break and come back and work for 15 minutes? I definitely was waiting that long. They admitted to so many errors and the manager never offered an apology. They didn't drop my chicken until the order was sitting for 11 minutes. Then they gave my food to someone else on accident. I saw so many people come after me and leave before me. Ones with 16 pieces and more. The only one who cared was this lady named Alicia...she really was the one who kept me calm and showed any kind b of empathy. One lady with glasses who never washed her hands from taking money to putting food in the fryer was talking about me in front of me...saying I needed to be patient. Nearly 40 minutes for chicken...I think not hun. You hear my babies screaming for food and I bet if it was you, you would have flipped that restaurant upside down. To top it off, they covered my steaks in gravy and they were siting for over 20 minutes because Miss Dirty Hands fried those first. They were extremely soggy and inedible. I traveled 50 minutes to this Church's because my babies missed it. Yea not this location...it may just be a place I visit on road trips...this location needs help in too many ways. Starting from management down.
Atmosphere: 1
Food: 1
Service: 1
Overpriced,family sides are more like 2 people,and chicken was oily and crunchy.will not come back
Excellent service, we were there on November 2nd, we bought a large order, the lady who served us was very kind, everything was fresh and tasty, we came from Nacogdoches just to pick up chicken for a birthday dinner..
Atmosphere: 5
Food: 5
Service: 5
Waited at drive thru to order for 10mins and no one come on speaker even though she would stare at me thru the window then I decided to go to window after car had left and she wasn’t there until 5 mins later and then she came back and didn’t say anything. Until I wave her down and she says I saw us and “ need to wait a minute as she was still cleaning with her headset off”
Honestly very rude.
I recommend her finding a job that she really likes
Cashier was wonderful. Food was fresh and good. However, they had way too many cars parked from drive thru which caused major confusion & traffic jams. Manager was sitting at a table with all her personal belongings on the table including 3 bottles of her pills ( there were children in hat could have gotten a hold of the meds) tables were a little dirty but it was a very busy hectic time. Way too loud & hard to hear.
Atmosphere: 2
Food: 4
Service: 4
Drive thru. Attendant at window was courteous and professional.
Food: 5
Service: 5
I only have 30 minutes for my break and they basically wasted it making me wait for two pieces of chicken
Atmosphere: 1
Food: 5
Service: 1
This place is best when you're just going through the drive-thru. I'm not sure if this is all church's, but this will no longer serves the Cajun Rice which is my personal favorite side.
Atmosphere: 1
Food: 5
Service: 2
Greasy nasty unappetizing.
We would’ve been better off going to Brookeshire Brothers deli .
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
The lady at the drive-thru was so nice My dad is a elder I totally forgot about his senior discount and she reminded me God is so good The chicken was so good and fresh and juicy it was so juicy that the juice ran down my mouth also she was not stingy with the honey packets I really appreciate that
Atmosphere: 5
Food: 5
Service: 5
The manager needs a raise, and the staff don't know how lucky they are to have her. The messed up my order but she made it right store was also clean. Food was perfect.
Atmosphere: 5
Food: 5
Service: 5
The biscuits were raw!!!!! The store was filthy!!! Looked like a daycare!!! First & Last time going there.
Atmosphere: 1
Food: 1
Service: 1
Usually the employees at this location are very friendly, however, today 05/07/25 around 2:10 pm, the lady at the drive- thru window was very rude, and needs customer service training.
Atmosphere: 5
Food: 4
Service: 1
Asked for 10 pc special for 13.99. she charged me 15.98 plus tax
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Apple Pie, Fluffy Biscuit, Laddu
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