Took 18 minutes to get our meal for 3 people only to find out that they didn't have potato soup. I asked the lady when they found that out and she said oh about 5 minutes ago. paid extra for adding turkey only to find I didn't get that either.
Charlotte Chaney
My husband and I stopped by for lunch today. I hardly recognized my Schlotzsky’s original on the plate. Since when does it come with mustard oozing out of bun? The sourdough bun tasted strange also, like it was missing one of its essential ingredients! The taste was flat on the buns of both our sandwiches, and that mustard needs to go! What happened to the special sauce with more of a mayo taste! Needless to say, we will have to eat elsewhere when we have a taste for a sandwich!
Jeremy Strickland
When I walked in there was nobody at all in the lobby and no one at the counter. There was loud rap music playing from someone’s phone and I heard cussing and giggling from the back. After a few minutes she appeared and took my order. There was not one other person there. Fifteen minutes later after I finished my chips and drink I gathered my trash and waited again at the register another very rude girl asked if I needed anything. When I told her that I just needed my sandwich to go, I had run out of time before church. She said “ chill out. We been making pizzas all day”. She then swung around with a some kind of sandwich with four slices of ham on it. Then said “ I hope you have a nice day” while she was snickering
Gwendolyn Jackson
There is an amazing group of young people (3) that worked today 3.10.23 even with people being AH rude and leaving. They were professional and courteous and could not stop apologizing for the wait. They all deserve a raise and kudos for a job well done. Way to go.
Khristina Teer
Paid $5 for a cinnamon roll, got home and opened to see it was burnt.
Ryan Scott Haden
Spent 45 minutes on a sandwich for it to be brought out wrong the 1st time, explained that it was wrong and it was taken back. Cashier came and asked me what I ordered AGAIN and brought the same wrong order. Just took it back to the register and left as I had already used up my entire lunch break. Will not be back and recommend other sandwich shops for the price.
DageauxGirl
We are frequent Schlotzsky’s customers… if we are in a city that has one, we’re going to eat there! We were highly disappointed in the low quality of food and the service (actually the lack of) at this particular location. We ordered online and my husband picked up the food and brought it back to our hotel. My salad was missing half of its ingredients, thrown together sloppily, and the lettuce was wilted. also, I had no silverware for my salad. My husband’s sandwich barely had any meat on it (totally unusual for a Schlotzsky’s). Although this experience will not keep us from enjoying other locations, I believe we will think twice before using this one again.
Nickey Blair Bordelon
I went to your establishment on 4/15/2022 around 5:30 pm.. I ordered a Medium Turkey avocado and medium French dip sandwich ..I paid $22.23 which I thought was higher than I normally pay ( we always get the same thing) . When the guy handed my my food he had given me a French Dip Calzone it was then I looked at the receipt and noticed they have given me the wrong food. The calzone is $11.99 . I told the employee about the mixup and he corrected it and handed me my food and said thank you and I said isn’t there a price difference? The sandwich is less and he said no and I said ok and left. I really felt there was and so I looked up the prices on the online menu and a medium French dip sandwich is listed at $8.75. I don’t care about the few dollars. It is the principle that he lied because he didn’t want to be bothered with it. It is essentially stealing my money. Granted I didn’t say anything because I didn’t want to call the guy a liar when I wasn’t 100% sure. It upsets me.
Anita Sambrano Rodriguez
Wonderful service and great people
Cindy Giamalva
they advertise "curb side pick up"..but when I placed a call to p/u order curbside (because I was towing a boat), I was told I had to walk to the door for my order.
I placed an order online at 8:15 order was supposed to be ready at 8:29 I was at the drive through window at 8:28 she said the order wasn't ready because they just got the order in the sistem and told me to wait in one of the pick up spots and then I waited for almost 30 minutes, at 8:53 I went back to drive through and she told me that they were about to close that they didn't have time to make the order when I waited for almost 30 minutes! the order was 2 flat bread and now I have to wait 3 days for my refund !
Pamela Roland
Turkey bacon sandwich is great
S2460JYdennism
Tables were not cleaned after customer use. Floors were dirty with fluid puddle under our table. Bathrooms were not cleaned regularly, trash was overflowing. Food tasted OK, but was slow to prepare one original sandwich. Next time, we will pass on this location.
Darla Pinner Johnson
Just because you scrape off the veggies, doesn't mean I can't taste them. Also, the olives were melted into the cheese. How hard is it to make a ham and cheese only, no veggies sandwich? Second time in a row.
djfluth
Came in and was immediately greeted at the counter. Ordered the regular Schlotsky's sandwich, and paid. The sandwich was delivered to our table, and the sandwich was huge and tasted great! The sandwich was so large that I could not eat it all - had to take part of it home to eat for supper. Liked this place so much that I went in the next week to get the smaller sandwich with a discount coupon. Another good experience!
Took 18 minutes to get our meal for 3 people only to find out that they didn't have potato soup. I asked the lady when they found that out and she said oh about 5 minutes ago. paid extra for adding turkey only to find I didn't get that either.
My husband and I stopped by for lunch today. I hardly recognized my Schlotzsky’s original on the plate. Since when does it come with mustard oozing out of bun? The sourdough bun tasted strange also, like it was missing one of its essential ingredients! The taste was flat on the buns of both our sandwiches, and that mustard needs to go! What happened to the special sauce with more of a mayo taste! Needless to say, we will have to eat elsewhere when we have a taste for a sandwich!
When I walked in there was nobody at all in the lobby and no one at the counter. There was loud rap music playing from someone’s phone and I heard cussing and giggling from the back. After a few minutes she appeared and took my order. There was not one other person there. Fifteen minutes later after I finished my chips and drink I gathered my trash and waited again at the register another very rude girl asked if I needed anything. When I told her that I just needed my sandwich to go, I had run out of time before church. She said “ chill out. We been making pizzas all day”. She then swung around with a some kind of sandwich with four slices of ham on it. Then said “ I hope you have a nice day” while she was snickering
There is an amazing group of young people (3) that worked today 3.10.23 even with people being AH rude and leaving. They were professional and courteous and could not stop apologizing for the wait. They all deserve a raise and kudos for a job well done. Way to go.
Paid $5 for a cinnamon roll, got home and opened to see it was burnt.
Spent 45 minutes on a sandwich for it to be brought out wrong the 1st time, explained that it was wrong and it was taken back. Cashier came and asked me what I ordered AGAIN and brought the same wrong order. Just took it back to the register and left as I had already used up my entire lunch break. Will not be back and recommend other sandwich shops for the price.
We are frequent Schlotzsky’s customers… if we are in a city that has one, we’re going to eat there! We were highly disappointed in the low quality of food and the service (actually the lack of) at this particular location. We ordered online and my husband picked up the food and brought it back to our hotel. My salad was missing half of its ingredients, thrown together sloppily, and the lettuce was wilted. also, I had no silverware for my salad. My husband’s sandwich barely had any meat on it (totally unusual for a Schlotzsky’s). Although this experience will not keep us from enjoying other locations, I believe we will think twice before using this one again.
I went to your establishment on 4/15/2022 around 5:30 pm.. I ordered a Medium Turkey avocado and medium French dip sandwich ..I paid $22.23 which I thought was higher than I normally pay ( we always get the same thing) . When the guy handed my my food he had given me a French Dip Calzone it was then I looked at the receipt and noticed they have given me the wrong food. The calzone is $11.99 . I told the employee about the mixup and he corrected it and handed me my food and said thank you and I said isn’t there a price difference? The sandwich is less and he said no and I said ok and left. I really felt there was and so I looked up the prices on the online menu and a medium French dip sandwich is listed at $8.75. I don’t care about the few dollars. It is the principle that he lied because he didn’t want to be bothered with it. It is essentially stealing my money. Granted I didn’t say anything because I didn’t want to call the guy a liar when I wasn’t 100% sure. It upsets me.
Wonderful service and great people
they advertise "curb side pick up"..but when I placed a call to p/u order curbside (because I was towing a boat), I was told I had to walk to the door for my order.
Restaurantji Recommends
I placed an order online at 8:15 order was supposed to be ready at 8:29 I was at the drive through window at 8:28 she said the order wasn't ready because they just got the order in the sistem and told me to wait in one of the pick up spots and then I waited for almost 30 minutes, at 8:53 I went back to drive through and she told me that they were about to close that they didn't have time to make the order when I waited for almost 30 minutes! the order was 2 flat bread and now I have to wait 3 days for my refund !
Turkey bacon sandwich is great
Tables were not cleaned after customer use. Floors were dirty with fluid puddle under our table. Bathrooms were not cleaned regularly, trash was overflowing. Food tasted OK, but was slow to prepare one original sandwich. Next time, we will pass on this location.
Just because you scrape off the veggies, doesn't mean I can't taste them. Also, the olives were melted into the cheese. How hard is it to make a ham and cheese only, no veggies sandwich? Second time in a row.
Came in and was immediately greeted at the counter. Ordered the regular Schlotsky's sandwich, and paid. The sandwich was delivered to our table, and the sandwich was huge and tasted great! The sandwich was so large that I could not eat it all - had to take part of it home to eat for supper. Liked this place so much that I went in the next week to get the smaller sandwich with a discount coupon. Another good experience!
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