Domino's Pizza

1521 S First St, Lufkin
(936) 634-5600

Recent Reviews

Sort by
M V

Absolute horrible service. All the way around. You will not be dealing with the brightest crayons in the box here. Thank god these people dont have an important job.

Atmosphere: 1

Food: 1

Service: 1

Chancey Woodrick

Call in my order, I believe I was talking to a 6 yr old, went over and over and over trying to place an order, then read out my cc# 4 times and the employee still couldn't get it right...gave phone to someone else to finish checkout...showed up 20 min later to pick it up and they haven't even started on it...said the order got dropped from the system...I specifically asked for extra sauce...got home 45 min later to find no sauce whatsoever, crappy made pizza, dry as can be...all pizzas had the stuffed crust which would have been great if I had some sauce to dip it in!!! Called and asked to speak to a manager, he just said sorry....didn't offer to make it up in any way whatsoever...I will never go back.

Food: 1

Service: 1

Beverly Herring

Where is there phone number..

Shelly Rojas

Like that the pizza is not greasy. The guy who took my payment was nice.

Atmosphere: 5

Food: 5

Service: 5

Carmikaze32009 _

Came in on Friday night. Super busy. Greeted me as I walked in door. Had ordered on app so was updated on order. Soon as it was ready they gave me my order. Hardest part of experiencewas trying to wait until I got home to eat a slice!!!

Atmosphere: 5

Food: 5

Service: 5

Tracy Blackmon

Dominoes has good pizza but they can't get an order prepared right or delivered to the right address so I tried ordering through Door Dash - delivery was better but they delivered the wrong pizza. They need help.

Food: 1

Service: 1

Brandon Ford

Wow! What a smooth going transaction and great deal me and my mom just got after we went online and ordered 2 of their pizzas using a 50 percent off coupon that we had found online which made the total come out to just a bit under $25 for 2 pizzas and 4 sauce cups then we were greeted by a very kind gentleman named Ralph who made both me and my mom smile even more than we already were with the positive personality he had as he greeted us with the two pi's fresh out of the oven great online deals, quality pizzas, and friendly service... Way To Go... Domino's, Thanks🫡

Atmosphere: 5

Food: 5

Service: 5

Dalton Pleasant

Never got my food. Paid for it online. Not even a number to call. Pos company honestly

SaKeidric Rucker

A couple days ago we had a kids birthday party and I placed a big order online. A few minutes after I placed the order, I believe the guys name was Ralph, called me and asked if I needed the food right then or at a later time because he didn’t want the food to be cold or dried out. I really appreciate that Ralph!!

Nerissa Williams

Pizza is the best, and great deals

Food: 5

Service: 4

Christopher Knight

I use to come here all the time but they got skimpy on the ingredients hardly any cheese and toppings like they were on a budget I pay for premium pizza if I wanted to eat pizza like this i would go the cicis or little ceasers.

Jerry Hadley

Great 👍 👌

Jennifer Terrell

My favorite pizza joint!

Atmosphere: 5

Food: 5

Service: 5

Kevin Cromeens

I usually dont leave very much detail about my ratings, but I think this deserves the attention. I recently made an online order at this domino's and picked it up without any delays. The guy at the window was very polite and professional. My only issue was that I didn't check my order before leaving, so I didn't realize one of the pizzas I received was the wrong one until I got home (which is about a 40 mile drive from that store). I didn't call and complain. We just ate what we got and eventhough it wasn't what I ordered, the food was still very good and well prepared. I did however get an email asking about my recent online order so I left a review stating what happened, and left it at that. A little while later I got a call from Ralph, who is the manager at that store. He asked about the mistake, and I told him what happened. I told him I wasn't upset about it and the food was still really good. Ralph apologized to me for the mistake and gave me store credit for my next visit. I think it has become a rarity in this day and time that people do the job they are paid to do without complaint. It's even rarer that they go above and beyond what it expected of their job and take pride in what they do. Ralph actually took the time to make things right and make sure his customer was happy. Thank you, Ralph for taking that extra step. It's the little things that matter. Keep doing what you're doing sir.

Atmosphere: 4

Food: 4

Service: 5

Montana Compton

Came in to dominos ordered three pizzas. Two pepperoni and one deluxe . The lady that took my order said be ready about 20 mins asked me twice what my name was . I stated the order would be under the name Montana. Came back 20 mins later asked for eta on my order and told them what name it was under was Montana. They never answered me on how much longer it would be . Just figured they needed little more time . Gentleman noticed I had been waiting awhile asked again the name it was under . I stated it was under Montana. They asked if she took my last name . I said no . Also, they asked if under Monica possibly . They had no orders under the name I given them . I went and got my receipt and the woman took my order placed it under Rebecca as I was told . So my order had been sitting there. She gave me my order and stated it was two pepperonis and a deluxe. I get in my vehicle my order is wrong . So I’m guessing my order never went through and gave me someone else’s order. What they have given me was not what I ordered

Atmosphere: 1

Food: 1

Service: 1

Loading...