Domino's Pizza

1521 S First St, Lufkin
(936) 634-5600

Recent Reviews

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Brandon Ford

Wow! What a smooth going transaction and great deal me and my mom just got after we went online and ordered 2 of their pizzas using a 50 percent off coupon that we had found online which made the total come out to just a bit under $25 for 2 pizzas and 4 sauce cups then we were greeted by a very kind gentleman named Ralph who made both me and my mom smile even more than we already were with the positive personality he had as he greeted us with the two pi's fresh out of the oven great online deals, quality pizzas, and friendly service... Way To Go... Domino's, Thanks🫔

Atmosphere: 5

Food: 5

Service: 5

Dalton Pleasant

Never got my food. Paid for it online. Not even a number to call. Pos company honestly

SaKeidric Rucker

A couple days ago we had a kids birthday party and I placed a big order online. A few minutes after I placed the order, I believe the guys name was Ralph, called me and asked if I needed the food right then or at a later time because he didn’t want the food to be cold or dried out. I really appreciate that Ralph!!

Nerissa Williams

Pizza is the best, and great deals

Food: 5

Service: 4

Christopher Knight

I use to come here all the time but they got skimpy on the ingredients hardly any cheese and toppings like they were on a budget I pay for premium pizza if I wanted to eat pizza like this i would go the cicis or little ceasers.

Jerry Hadley

Great šŸ‘ šŸ‘Œ

Jennifer Terrell

My favorite pizza joint!

Atmosphere: 5

Food: 5

Service: 5

Kevin Cromeens

I usually dont leave very much detail about my ratings, but I think this deserves the attention. I recently made an online order at this domino's and picked it up without any delays. The guy at the window was very polite and professional. My only issue was that I didn't check my order before leaving, so I didn't realize one of the pizzas I received was the wrong one until I got home (which is about a 40 mile drive from that store). I didn't call and complain. We just ate what we got and eventhough it wasn't what I ordered, the food was still very good and well prepared. I did however get an email asking about my recent online order so I left a review stating what happened, and left it at that. A little while later I got a call from Ralph, who is the manager at that store. He asked about the mistake, and I told him what happened. I told him I wasn't upset about it and the food was still really good. Ralph apologized to me for the mistake and gave me store credit for my next visit. I think it has become a rarity in this day and time that people do the job they are paid to do without complaint. It's even rarer that they go above and beyond what it expected of their job and take pride in what they do. Ralph actually took the time to make things right and make sure his customer was happy. Thank you, Ralph for taking that extra step. It's the little things that matter. Keep doing what you're doing sir.

Atmosphere: 4

Food: 4

Service: 5

Montana Compton

Came in to dominos ordered three pizzas. Two pepperoni and one deluxe . The lady that took my order said be ready about 20 mins asked me twice what my name was . I stated the order would be under the name Montana. Came back 20 mins later asked for eta on my order and told them what name it was under was Montana. They never answered me on how much longer it would be . Just figured they needed little more time . Gentleman noticed I had been waiting awhile asked again the name it was under . I stated it was under Montana. They asked if she took my last name . I said no . Also, they asked if under Monica possibly . They had no orders under the name I given them . I went and got my receipt and the woman took my order placed it under Rebecca as I was told . So my order had been sitting there. She gave me my order and stated it was two pepperonis and a deluxe. I get in my vehicle my order is wrong . So I’m guessing my order never went through and gave me someone else’s order. What they have given me was not what I ordered

Atmosphere: 1

Food: 1

Service: 1

Shakaiya Pope

Very unprofessional and they always get my order wrong. They take forever and my food is always cold. I will never be back after today !!! They get the order wrong and will charge you to fix it

Atmosphere: 1

Food: 1

Service: 1

Caitlynn Vaught

Just ordered. Didn't see an option online to do half pepperoni/jalapeno and half Extravaganzza, so I did all the options to be half. Ordered NO mushrooms and NO black olives on the whole pizza. They did it wrong and didn't want to admit it. They refused to remake it or give a refund.

Service: 1

Miranda Luman

The organization I work for orders pizza every week and I have always had a great experience and Ralph has always been great about making sure we are taken care of even when I accidentally forgot to select the option to pick my order up at a later time he was very accommodating and understanding and caught it and went out of his way to call me about it! Amazing customer service for sure!!!

Atmosphere: 5

Food: 5

Service: 5

Christian Gavette

I ordered on the app, and had a wait time of about 15min. They had it done in less then 10min. Very nice l, fast, and easy to work with.

Atmosphere: 5

Food: 5

Service: 5

Lithium

Usually I love Domino's. Not tonight and it wasn't the fault of the food. Sending me to the next window and forgetting about me while my food sits 10+ mins is beyond wack. This location used to be great guess not anymore. :(

Atmosphere: 2

Food: 3

Service: 1

Maribel Jimenez

This place locks their dooors way before closing time!!!! Racist ass employee likes to tell people they are homeless and they lock the doors before the store closes because the employee says people like me ā€œhomeless peopleā€ or like the employee said ā€œthe manager/owner thought you were homeless so he locked the door!ā€ Never AGAIN!!!!!!!!!!!

Atmosphere: 1

Food: 1

Service: 1

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