Marble Slab Creamery

1817 Tulane Dr, Lufkin
(936) 238-3919

Recent Reviews

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Vanessa

This play is way too expensive! I got two small items for one scoop. I would at least expect some good service!! Employees are not friendly, just plain and simple rude! Would not recommend.

Atmosphere: 1

Food: 5

Service: 1

Trinity Ritter

Absolutely amazing, Myles is great

Atmosphere: 5

Food: 5

Service: 5

Maddy Miller

It’s so good I love it

Atmosphere: 5

Food: 5

Service: 5

Rachel Baker

We tried to go to this Marble Slab on a Saturday night at 9:40 (store closesat 10 according to site), and while the sign said open, it was completely dark inside, and no onewas there working.

Yazmin Orta

Bad service. I wanted to try out this place since I had never went before but it didn’t go as I expected. My family and I speak Spanish, so we often have a hard time ordering. The girls who served us kept giving us weird looks and whispered to each other every time we would try to order. One of them spoke Spanish the WHOLE time and didn’t even bother to help us at all. They also got our order wrong.

Nelly Yepez

Very bad service, the girls who served us were making ugly faces to us because we couldn’t order since my whole family speaks Spanish and often have a hard time ordering. They were looking and whispering to each other each time we would try to order, one of them spoke Spanish the whole time and didn’t even bother to help us. They also got our order wrong.

Teri Draper

I just went yesterday and had a great experience. I saw the review pasted last and was almost afraid to go but so glad I did. I too work with teenagers and yound adults and In today's world while working with them becomes so aggravating because they don't have the mentality of it takes everyone to make a great work environment. Hard work, accountability, dedication and pride doesn't get instilled in these kids now days. We are with these people more than we are our families so there are gonna be some tiffs here and there. I would like to see the recordings as well because if the mold is there and you noticed it you should have cleaned it. If the milk is expired instead of videoing it you should have trashed. I went and throughly enjoyed it and my delicious ice cream. I will definitely be going back. As a manager myself I get so frustrated I may vent but most of the time it is not talking behind someone's back it is stuff I complain to them about as well. I deal with this everyday and I tell u what. Noone wants to work together anymore. They want more money more hours and not want to come to work

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Mint Chocolate Ice Cream on a Waffle Cone

Teri Bozeman

I just went yesterday and had a great experience. I saw the review pasted last and was almost afraid to go but so glad I did. I too work with teenagers and yound adults and In today's world while working with them becomes so aggravating because they don't have the mentality of it takes everyone to make a great work environment. Hard work, accountability, dedication and pride doesn't get instilled in these kids now days. We are with these people more than we are our families so there are gonna be some tiffs here and there. I would like to see the recordings as well because if the mold is there and you noticed it you should have cleaned it. If the milk is expired instead of videoing it you should have trashed. I went and throughly enjoyed it and my delicious ice cream. I will definitely be going back. As a manager myself I get so frustrated I may vent but most of the time it is not talking behind someone's back it is stuff I complain to them about as well. I deal with this everyday and I tell u what. Noone wants to work together anymore. They want more money more hours and not want to come to work

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Mint Chocolate Ice Cream on a Waffle Cone

Gentry Matlock

Tasty great but the girl who waited on me seemed like she was about to fall asleep. Thank you and get some rest.

Atmosphere: 4

Food: 5

Service: 4

Myles McGee

It is always a pleasure coming to eat at marble slap, it has a simple and quaint atmosphere and the ice cream is amazing.

Dietary restrictions: All products fave dairy in them

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cotton Candy Shake, Cookies N' Cream

Christian Parker

Friday night, March 15th we stopped by to get some good ole ice cream. Online and signs say close at 10 PM, we were getting there at about 9:20, so a little later but still plenty of time. Doors were locked and the employee inside refused to even acknowledge us. Hopefully you guys either change your hours or change your employees so that you can reflect your actual schedule.

Atmosphere: 1

Food: 1

Service: 1

FACTS & EVIDENCE

Love it. I haven't had a problem or mess up yet.

sylbie

Perfect place to find horrible people.Do not work here.Manager, Patti, is incredibly racist and is always talking horribly behind her workers backs, who are 99% of the time high school kids. When you tell her someone wants an application, she will ask if they were black. She will always watch you from the cameras on her phone when she is away from work, and text you when she thinks you are doing wrong. Even if you're doing your job correctly, she will always find a way to complain- especially if you're her best worker.I have never missed a day working here, except for once when I was bedridden sick. Came to work the next day, and she ignored me the whole day other than the times she *had* to communicate with me, she gave me a snobby attitude. That's what you get when you're a reliable worker, she expects you to be an obsessive workaholic like she is! But does she ever do work? No. She sits in the back on her phone the whole day and orders food delivery. Half of the time she will order food and send one of the high school girls to go pick up her food for her, while they're still clocked in.I have worked there twice, and have quit twice, for the same reason of being treated horribly and unfair. Both times I've worked there I was treated as the manager, while getting paid under $10/hr.And again, she is incredibly racist. She gets visibly upset, scoffs, raises her voice, and throws things around when a customer is struggling with English yet doing their best to explain what they want. When they leave, she will complain to you that "they shouldn't be here if they can't speak English." She always gets fussy and throws tantrums like a toddler, and has a reputation for it.On the day of the second time that I quit, I called the owner, Taylor, and expressed to him all of my problems with Patti, the manager, and told him that I am quitting. I expressed her racism, her always treating work like a therapy session, her sitting at her desk the whole shift and ordering delivery food, and the ugly ways that she has always treated me. And don't forget the times she texts her workers to clock her in for her when she isn't even at work yet.You know the first thing the owner responded to me with after expressing all of this? "Is this because you couldn't get your shift covered?" I thought I respected him more than Patti, but it seems they are both horrible, unprofessional people to be in the workforce with.Not to mention the countless times she has allowed minors to work on dangerous machinery that, by law, requires you to be 18+.

Atmosphere: 1

Food: 1

Service: 1

Suyeon “su” Lee

Friendly and delicious.

Russel Lee

Delightful, and such good service.

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