McDonald's
1118 S Timberland Dr, Lufkin
(936) 634-7800
Recent Reviews
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The lobby was quiet dirty and humid. The TV was not working and the lobby had trash throughout. After an hour in, the lobby finally got cleaned but the humidity remained. The ambience was stale with no music no TV and humid air.
Atmosphere: 1
Food: 4
Service: 4
Its fast food........
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Mcchicken
It’s McDonald’s, Walmart of the food industry. Although this is probably the best McDonald’s rating I’ve giving most are 1-2. They do often get my orders wrong from the beginning but make it right after I double check everything (which I shouldn’t have to do, management needs to check orders before going out).
Kid-friendliness: The play place is the best in town, a lot of space in playground and kept rather clean for a playground.
Atmosphere: 3
Food: 3
Service: 3
Went through the drive-thru they got my order wrong I went inside to get it corrected to the right order and they got it wrong again. ended up having to go back for a third time just to get what I ordered the first time. I will not be returning. Sadly this is not the first time that it's happened.
Atmosphere: 2
Food: 3
Service: 1
Seems like everytime i ask for a shake at this location, its always “ice-cream machine is not working”!! But the other to locations on Hudson and on First street, always seem to have no issue! I dont know how long i will take to return at this location!
Atmosphere: 4
Food: 1
Service: 4
Order was wrong, restaurant was dirty.
Atmosphere: 1
Food: 1
Service: 1
3 days ago
Dec 20 2024 at 8:22 the person who was taking my order messed up and over charged me after I done corrected them multiple times. Didn’t realize until I got home and I’m not very pleased with that . These kids stay playing
Don’t wanna answer calls
I ordered through the app at this location. The app said they had frames available so i ordered 1 and then when they brought me my food they said the machine wasn't working today. When asked about a refund they weren't willing to give one till I asked to speak to a manager.
Why do we have to argue about getting a refund for food they won't provide but was paid for?
Atmosphere: 1
Food: 3
Service: 1
This is the best McDonalds I've ever been to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger, Fries, Mcchicken, Mcdouble, Cheeseburger
Restaurantji Recommends
I ordered a big Mac since quarter pounder wasn't available. It was the smallest big "little" Mac I've ever ordered. Usually the big mac is taking up the whole box. This one didn't even fill half of the box. These people think to keep the price down they will make it a little smaller. Nobody will notice. Almost every food chain is doing this. Man, just give us the burgers we are used too! McDonald's really blew it this time. I guess they're adding extra special sauce to fill in . GROSS. MESSY.
Atmosphere: 3
Food: 2
Service: 3
Very loving environment and fast services
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries, Mcchicken, Big Mac, Hamburger, Cheeseburger
Slowest drive though ever!
Didn't even know my order when I got to the window. Had to tell them each item. And they still didn't give me the whole order. Burger tasted like it was from the first batch of burgers. Stale and hard. Felt wrong after eating it
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcchicken, Mcdouble
Every time I go to McDonald's I have to check my bags before I leave if I don't I have to go back to get the rest of my order and the people at drive thru everything you order they say is that all ?
Atmosphere: 4
Food: 3
Service: 1
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