Starbucks

208 S Timberland Dr, Lufkin
(936) 465-9783

Recent Reviews

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On the hunt for new ground

Regular coffee shop

Atmosphere: 3

Food: 3

Service: 3

Sabrina Williams

Very friendly workers and fair price. My favorite drink is the Caramel Frappe, with a shot of espresso. They have vegan drinks, if you want a healthy drink.

Atmosphere: 5

Food: 5

Service: 5

Rudy Fudge

Coffee tasted terrible.

Atmosphere: 3

Food: 1

Service: 3

David Saleme

Fast service. Perfectly made drinks. Unusual lecture in the drive thru.

I am not a frequent Starbucks customer. I prefer ordering from the app because quite honestly Starbucks always confuses me. As we were driving by on a whim I suggested we start our morning of holiday shopping with Starbucks, the car agreed. So we turned in and placed our order from the app, then proceeded to the drive thru.

When handing us our coffee, the barista said, “next time, place your order further in advance of when you arrive.” Then just closed the window. No thank you or anything similar.

Everything else was perfect, now I’m just curious, how is placing the order by the app any different than placing it at the speaker in the drive thru?

Atmosphere: 5

Food: 5

Service: 3

Heather Justice

The barista today made my birthday very special and everything tastes incredible!! Thank you for all you do! ❤️

Atmosphere: 5

Food: 5

Service: 5

Cindy Stinson

Great Hot ☕️

Food: 5

Sarah K

I’m not sure what the issue is at this location, but the quality has consistently been disappointing. Approximately 90% of the time I visit, the drinks taste poor and the espresso is noticeably burnt. Considering that I spend around $100 per week at this establishment, I expect a much higher standard of quality.

Unfortunately, the continued inconsistency—illustrated once again by the appearance and taste of today’s espresso—has made it clear that I need to take my business elsewhere. This has been a repeated waste of money, and I hope the location addresses these concerns for future customers.

Atmosphere: 3

Food: 1

Service: 3

Debra Alvarez

A new location with great ambience. Fast and friendly service.

Atmosphere: 5

Food: 5

Service: 5

Rhonda Torres

Pulled up to order, girl says only mobile order is working, and I can place a mobile order now, I place my mobile order, pull up to the window. Some boy, comes and says, I have to pull around and come back through to the window, because I can't sit at the window and wait for my drink. Even tho, there's no one else in drive thru, because they can't allow me to sit and wait for my drink. Hello, don't you sit and wait for your drink when you order at the drive thru?? 🙄🙄

Service: 1

Kyle Hassinger

Worst Customer experience of my life ever at a Starbucks. They were more worried about tipped money being distributed than helping the customers that were in the store as someone who is in management that wanted to fly whoever the management is there needs to get their crap together.

Service: 1

M “rStealYourDo” g

Let's make all the to go orders first instead of the free coffee that literally takes 2 mins. Wth seriously. Staff is just not taking care of customers

Atmosphere: 1

Food: 1

Service: 1

Lilly Ramirez

Makayla was so sweet at the window every time I got to Starbucks she so nice about it today they messed up my order and she went ahead and did my drink again the two employees that were inside making other drinks gave me really bad look I think if they are going to be mad about an order they messed up they shouldn’t be working there ! Thank you Makayla with blonde hair for making my night ❤️

Atmosphere: 1

Food: 5

Service: 5

Tyreshia Powell

I am honestly surprised that this locations service was less than stellar like usual. I know people get busy, but it is extremely rude to not speak to your customers when they enter the establishment. Also I waited at the counter for a GOOD while and not one employee said a word to greet me and acknowledge they’d take my order soon. They were all tending to the drive thru and I understand, but your in store customers are important too, especially when it’s only one person in the lobby. People are paying almost 10$ a coffee, it does not hurt to say Good Morning or Hello. I was so surprised about this because I come everyday during my work week and Veronica and Vivian are the SWEETEST! But today I was a really disappointed in the customer service.

Chris Brown

Never went inside, but they have excellent coffee and available Wi-Fi.

Cindy McRae

Quick service and every drink has been tasty thus far.

Atmosphere: 5

Food: 5

Service: 5

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