Subway

1122 S Timberland Dr, Lufkin
(936) 639-2111

Recent Reviews

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Kristina Spinks

I had stopped going to this location a while back because of the customer service and the quality of the food.

"I specifically asked for a 6 inch on the freshest piece of Italian herb and cheese bread." The employee who made my sandwich was friendly and did make it the way I wanted but was very shiesty with the ingredients. I paid

Atmosphere: 2

Food: 2

Service: 3

Stuart Burson

Woman who waited on me, "Kim" acted like she'd rather be doing anything else but make me a sandwich. Fountain drink machine was out of order. Got to my office and found no napkins with my meal.

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: The Hotshot Italiano, Potato Chip, Steak & Cheese

Bill Frampton ALA

Door locked and store closed at 12:35 on a Monday. I assume this location is closed.

Atmosphere: 1

Food: 1

Service: 1

Austin Atkinson

Door locked and store closed at 12:35 on a Monday. I assume this location is closed.

Atmosphere: 1

Food: 1

Service: 1

Edric Bewley

Stopped by, recently. Ordered the "Titan Turkey"
What I was given was barely turkey flavored, and in no way 'Titan'. Mainly all I could taste was bread, and mayo. With a few hints of cheese and the occasional veggie.

I'd only noticed one other customer's sandwich being made, and assumed it to be 'as ordered'. As in, maybe 5 jalapenos, less than a dozen onion fragments.

After eating mine, it was apparant that they are being beyond stingy with any toppings.

I didn't order flavored bread. What was advertised, and what was delivered were distinctly different things.

Skye Williams

I made an online order and it wasn’t ready until 10min after it was suppose to be. When the lady working finally gave me my bag she only gave me half of my order and when I pointed it out to her she was rude and grabbed the other bag and was trying to hurry me off. When I looked in one of my bags I noticed that there was an empty bag just in there so I grabbed it and realized one of my orders (footlong churro) was just laying on the other food. I am extremely upset and disappointed. DO NOT GO TO THIS SUBWAY!

Atmosphere: 1

Food: 1

Service: 1

L M

Friendly, respectful lady name:Teresa she did great helping and working on the subway’s but even though she was by herself, she had great attitude! Need more workers like her. Also, whenever the manager came in, she had bad attitude and treated Teresa badly (she embarrassed her in front of the customers).

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Subway Club

Clarixa Landeros

Worst customer service ever.

Atmosphere: 2

Food: 1

Service: 1

Ingrid

Love the meatball sub!!!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Meatball Marinara

Brian Cronin

Ordered online figured it’d be done after a 15 minute drive. Come to find out my order wasn’t worked on and seeing two workers working on one sandwich with three customers in front of me who had an online order.Online order isn’t worth it.

Atmosphere: 3

Food: 3

Service: 1

Wade Zellner

I have order the same sandwich three times. And each and every time it has been wrong. If you wanna question your good quality this would be a great place to order. A monkey could provide better

Atmosphere: 3

Food: 1

Service: 2

Mary Duron

Very nice people and the food was awesome ?

Atmosphere: 5

Food: 5

Service: 5

Chrystal Hudson

Staff is not friendly and I was not given a receipt for my purchase. Cashier immediately threw it in the trash and then couldn’t find it. Other lady (the most rude) came over and shoved the cashier out of the way, pounded on the POS screen with her gloved hand, reprinted the receipt, and stomped back over to make more sandwiches with the same gloved hand. My son has also called the restaurant several times to inquire about the minimum age for employment opportunities. The staff is rude, not at all helpful, and hangs up on him. I’ll go to the Frank Ave location, or just make a sandwich at home— this location needs to clean house on these people

Angela Hamon

The staff is great. Perfect food and friendly greeting every time.

Atmosphere: 5

Food: 5

Service: 5

Dishes, Digs and Adventures

It's Subway.

Atmosphere: 4

Food: 4

Service: 4

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