Subway
1607 W Frank Ave Suite 101, Lufkin
(936) 639-4111
Recent Reviews
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I did a mobile order for the Subway off 1st street and Timberland, right beside McDonald's. I asked for certain things to be done to the sandwiches in the comment part before completing the order. Arrive to pick up sandwiches, noticed the line was extremely long inside, but thankfully I could skip all that and go straight to the pick up counter. Immediately, I seen they didn't do something I asked, which was wrap each of the sandwiches individually, because they were going to different places. Had to ask them to fix that, which they did. Left, got home, opened up sandwiches, to find they did not make them the way I ordered them. I do not understand why they even bother taking an order if they're just going to make it the way THEY want too!
Atmosphere: 1
Food: 1
Service: 1
What’s the point for the special instructions on the app if you don’t even pay attention to them ? I use to work at Subway and my boss always told me to pay attention to that before I even started making the sandwich. I ask for sauce on the side and don’t get it, but y’all didn’t even put it on the sandwich when I listed it.
Love them and good people work there.
Give them a raise!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, Cold Cut Combo, B L T
Good service
Atmosphere: 5
Food: 5
Service: 4
The two ladies that were working yesterday were awesome! They were extremely friendly and helpful.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cookies
The ladies here are terrific. Always make us feel at home and welcome
Atmosphere: 5
Food: 5
Service: 5
Good food. The prices are getting crazy on their sandwiches. If you order, use the subway app and use the coupon codes. I was able to get 2 premium footlong sandwiches for 11 dollars after tax.
Atmosphere: 5
Food: 4
Service: 5
I had football meatball boss very good sandwich furry friendly ladies
Atmosphere: 3
Food: 5
Service: 4
My sandwiches are always prepared quickly and accurately to what I have ordered online! Always tastes fresh, never stale, and always has things in stock. The employees are very friendly and work quickly. The inside is clean and well maintained. Definitely a great location!
Andrea was so kind! Clean environment & friendly staff.
Restaurantji Recommends
Excellent service!
Atmosphere: 5
Food: 5
Service: 5
Loved the Monster sandwich!
Atmosphere: 4
Food: 5
Service: 4
Employees were very sarcastic and rude while deciding what to put on our sandwiches. We were not holding line back just taking a second to decide. Customer service is not good at this location.
Atmosphere: 5
Food: 5
Service: 1
I ordered a salad from this location. She asked if I wanted double meat, and I said yes, but she did not tell me that it would no longer be a salad then. I thought I was just going to be charged a little extra for the meat. Anyway, she goes to ring it up, and it is $14.60. I got some smashed avocado which was $2.50. Normally when I get avocado, it is only an extra dollar. I asked her why it was so much and she said that she had to make it into a bowl instead of a salad. She then started to argue with me while I was holding my screaming toddler and said that she could ring it up the way I wanted her to but that it would be more. I had to keep repeating myself that she could just ring it up the original way that she wanted to. Horrible customer service. I will not be back.
Atmosphere: 1
Food: 4
Service: 1
Great people.They actually care about people who are going through times.I owe them a bunch.
Atmosphere: 5
Food: 5
Service: 5
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