Waited 45 minutes for an online order I placed 15 minutes before I got there. I never got my food. When a refund was requested they told me to call customer service to get my money back. So I wasted an hour, got no food, and they still have my money.
Atmosphere: 1
Food: 2
Service: 1
Héctor
Was picking up a doordash order at this place,went to the pick up rack to see if it was my pick up order and employee snatched the bag from me like if i was gonna steal it in front of customers,i was embarrassed and just walked out and unassigned from that order,need to train your employees a little bit better than that
Atmosphere: 1
Food: 1
Service: 1
Ottis Deaton
Good food
Atmosphere: 4
Food: 5
Service: 4
thr33wayz Baker
My food was hot and ready quickly,the customer service was impressive and the dining area was really clean
Some girl taking orders at the drive through told me I couldn't order nacho fries with my cravings box and went on a rant on how I needed to order a completely different box instead. This was after I already explained that I wanted a box but a SEPARATE order of the fries. I was charged for them, but realized I didn't even get them once I was home.
Food: 4
Service: 1
Daniel F.
Thank you Taco Bell! I am down 70 pounds after I lost my first 10 after getting food poisoning!
Atmosphere: 2
Food: 1
Service: 4
Christopher Blake Gilliam
Quick bite for late lunch with convenient affordable options. Parking is readily available and staff is cheerful. Great views and within walking distance of several hotels.
Atmosphere: 5
Food: 5
Service: 5
John Hanks
Normally I don't rate chain restaurants 5 stars as a rule, unless I found some particularly good crawfish etouffee. But I'm trying to adhere to a vegan or very vegan-adjacent diet lately and it turns out that if you're in Lufkin Taco Bell is pretty much your only Vegetarian/Vegan-adjacent option. To that end, once you strip out the cheese, sour cream and meat it's actually pretty decent, dare I say, good, food. This location is convenient when shopping in the area there and is generally pretty clean. My service rating needs a grain of salt, I use the kiosk to order so good service has a pretty low bar.
Whoever owns this location trains the employees well and expects great service. I am always pleased when I visit.
Food: 5
Service: 5
Sarah W
As far as fast food is concerned, this Taco Bell is great. The team members are friendly and seem to enjoy being there. The food is always quick and fresh. I have no complaints.
Waited 45 minutes for an online order I placed 15 minutes before I got there. I never got my food. When a refund was requested they told me to call customer service to get my money back. So I wasted an hour, got no food, and they still have my money.
Atmosphere: 1
Food: 2
Service: 1
Was picking up a doordash order at this place,went to the pick up rack to see if it was my pick up order and employee snatched the bag from me like if i was gonna steal it in front of customers,i was embarrassed and just walked out and unassigned from that order,need to train your employees a little bit better than that
Atmosphere: 1
Food: 1
Service: 1
Good food
Atmosphere: 4
Food: 5
Service: 4
My food was hot and ready quickly,the customer service was impressive and the dining area was really clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ground Beef Burrito, Mexican Pizza, Quesadilla
Food was soggy and cold
Atmosphere: 5
Food: 1
Service: 1
I got drunk here once
Kid-friendliness: Lots of drunks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doritos Locos Tacos, Beef Chalupa, Breakfast Burrito
Some girl taking orders at the drive through told me I couldn't order nacho fries with my cravings box and went on a rant on how I needed to order a completely different box instead. This was after I already explained that I wanted a box but a SEPARATE order of the fries. I was charged for them, but realized I didn't even get them once I was home.
Food: 4
Service: 1
Thank you Taco Bell! I am down 70 pounds after I lost my first 10 after getting food poisoning!
Atmosphere: 2
Food: 1
Service: 4
Quick bite for late lunch with convenient affordable options. Parking is readily available and staff is cheerful. Great views and within walking distance of several hotels.
Atmosphere: 5
Food: 5
Service: 5
Normally I don't rate chain restaurants 5 stars as a rule, unless I found some particularly good crawfish etouffee. But I'm trying to adhere to a vegan or very vegan-adjacent diet lately and it turns out that if you're in Lufkin Taco Bell is pretty much your only Vegetarian/Vegan-adjacent option. To that end, once you strip out the cheese, sour cream and meat it's actually pretty decent, dare I say, good, food. This location is convenient when shopping in the area there and is generally pretty clean. My service rating needs a grain of salt, I use the kiosk to order so good service has a pretty low bar.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Hack the value menu in the app:
Atmosphere: 2
Food: 3
Service: 4
Good taco bell nice people.
Atmosphere: 5
Food: 5
Service: 5
Good taco bell nice people.
Atmosphere: 5
Food: 5
Service: 5
Whoever owns this location trains the employees well and expects great service. I am always pleased when I visit.
Food: 5
Service: 5
As far as fast food is concerned, this Taco Bell is great. The team members are friendly and seem to enjoy being there. The food is always quick and fresh. I have no complaints.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
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