Went to eat here with my family and the doors were locked. We were traveling through and we wanted some Wendy's. Had to go somewhere else because they didn't unlock the doors. (Yes, they were open, the doors have been broken for quite some time and haven't been fixed)
Atmosphere: 1
Food: 1
Service: 1
William Harrison
Dry nasty cold!!!!
Atmosphere: 1
Food: 1
Service: 1
Glenda Holmes
Used the drive through, service was great, staff was friendly.
Atmosphere: 4
Food: 4
Service: 4
Marie Snodgrass
What a great experience! Everyone was so kind and attentive. Jessika was the sweetest and so helpful. We will definitely be back to visit.
Atmosphere: 5
Food: 5
Service: 5
Holly Newton
Very slow service. Ordered a drink with our meal, they had reset the soda machine in the drive thru and it took over five minutes for them to figure out how to get one. We couldn't figure out if they only had one machine in the whole store or what. It took a lady from another part of the resteraunt to help the boys in the drive thru figure it out. They are very polite, just sooooooooooo slow.
Atmosphere: 3
Food: 4
Service: 3
Doris Marshall
Fast and clean service
Atmosphere: 5
Food: 5
Service: 5
Chelsey Brumfield
Long line in Drive thru, 1 car moved up in line about every 5-6 minutes. Drive thru worker seems to be a new employee learning. Food was slightly warm after the wait.
Food: 4
Service: 1
Tasha Terry
The food was good and fresh, but I ordered extra mayo on my burger. I didn't get extra mayo. I could be mistaken, but I thought that extra mayo means on both buns, but I'm not sure. Overall it was good.
Atmosphere: 5
Food: 5
Service: 5
James Stewart
3rd car in the drive thru. Waiting 15 minutes before people decided to go next door to taco bell. So I pull inside and no one is working or manning the drive thru until I say something. Still got my order wrong on top of it. 3rd time this month.
Atmosphere: 3
Food: 4
Service: 1
Philip Murad
Worst service I've ever seen at a fast food place. Five people standing around and no one taking orders. Food takes forever to come out. I'll go somewhere else next time I'm coming through Lufkin
First I went to Wendy's for a strawberry swirl ice cream, and in turn said I'd purchase a meal. I was very disappointed because before I could even get out of the drive-thru I ordered the biggie double stack meal. So the drive-thru lady said oh there's a wait on the meat so I said okay I'll so a few minutes passed by and I'm waiting and I'm waiting patiently. Before I even got out of the parking lot, I stuck my hand in the bag to get some fries, and they were cold as ice and old French fries, and the nuggets were cold as well. My strawberry swirl was in a swirl it had the strawberry stuff at the bottom of the ice cream. If I was to put a straw in there I'm drinking nothing but the strawberry syrup that's at the bottom of the ice cream and and even if I use a spoon I will have to get the strawberry into the to make it what kind of crap is that. My burger was dry, the meat looked like it was overcooked, and dried. It was just a horrible meal.
Atmosphere: 1
Food: 1
Service: 3
Infamous Em4c
Looking for the comment to decide if ur going to eat here DONT worst of the worst of lazy fast food workers
Row3 Smithlock
The night staff was great, they provided great service and was very patient with me and my family while we were enduring an extended road trip.
Atmosphere: 4
Food: 4
Service: 5
Josh Rhoden
Service was slow, every car in front of me had to pull forward to wait on food including me. When I got home 2 meals were missing and had to go back. When I came back for the 2nd time they still got my order wrong (kids cheeseburger had no cheese). They make fast food difficult and don’t care.
Went to eat here with my family and the doors were locked. We were traveling through and we wanted some Wendy's. Had to go somewhere else because they didn't unlock the doors. (Yes, they were open, the doors have been broken for quite some time and haven't been fixed)
Atmosphere: 1
Food: 1
Service: 1
Dry nasty cold!!!!
Atmosphere: 1
Food: 1
Service: 1
Used the drive through, service was great, staff was friendly.
Atmosphere: 4
Food: 4
Service: 4
What a great experience! Everyone was so kind and attentive. Jessika was the sweetest and so helpful. We will definitely be back to visit.
Atmosphere: 5
Food: 5
Service: 5
Very slow service. Ordered a drink with our meal, they had reset the soda machine in the drive thru and it took over five minutes for them to figure out how to get one. We couldn't figure out if they only had one machine in the whole store or what. It took a lady from another part of the resteraunt to help the boys in the drive thru figure it out. They are very polite, just sooooooooooo slow.
Atmosphere: 3
Food: 4
Service: 3
Fast and clean service
Atmosphere: 5
Food: 5
Service: 5
Long line in Drive thru, 1 car moved up in line about every 5-6 minutes. Drive thru worker seems to be a new employee learning. Food was slightly warm after the wait.
Food: 4
Service: 1
The food was good and fresh, but I ordered extra mayo on my burger. I didn't get extra mayo. I could be mistaken, but I thought that extra mayo means on both buns, but I'm not sure. Overall it was good.
Atmosphere: 5
Food: 5
Service: 5
3rd car in the drive thru. Waiting 15 minutes before people decided to go next door to taco bell. So I pull inside and no one is working or manning the drive thru until I say something. Still got my order wrong on top of it. 3rd time this month.
Atmosphere: 3
Food: 4
Service: 1
Worst service I've ever seen at a fast food place. Five people standing around and no one taking orders. Food takes forever to come out. I'll go somewhere else next time I'm coming through Lufkin
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Great Customer Service 👌
First I went to Wendy's for a strawberry swirl ice cream, and in turn said I'd purchase a meal. I was very disappointed because before I could even get out of the drive-thru I ordered the biggie double stack meal. So the drive-thru lady said oh there's a wait on the meat so I said okay I'll so a few minutes passed by and I'm waiting and I'm waiting patiently. Before I even got out of the parking lot, I stuck my hand in the bag to get some fries, and they were cold as ice and old French fries, and the nuggets were cold as well. My strawberry swirl was in a swirl it had the strawberry stuff at the bottom of the ice cream. If I was to put a straw in there I'm drinking nothing but the strawberry syrup that's at the bottom of the ice cream and and even if I use a spoon I will have to get the strawberry into the to make it what kind of crap is that. My burger was dry, the meat looked like it was overcooked, and dried. It was just a horrible meal.
Atmosphere: 1
Food: 1
Service: 3
Looking for the comment to decide if ur going to eat here DONT worst of the worst of lazy fast food workers
The night staff was great, they provided great service and was very patient with me and my family while we were enduring an extended road trip.
Atmosphere: 4
Food: 4
Service: 5
Service was slow, every car in front of me had to pull forward to wait on food including me. When I got home 2 meals were missing and had to go back. When I came back for the 2nd time they still got my order wrong (kids cheeseburger had no cheese). They make fast food difficult and don’t care.
Atmosphere: 1
Food: 1
Service: 1
Loading...