First of all, unless you get marinara, they do not spread the sauce around. They give extremely light toppings... but you can request more. Then they wrote Tom... my husband's name is Thomas, he hates being called Tom, for good reason. This is not our regular location, but we always get a kid meal with a fountain drink. She said they couldn't do that. no substitutions. I said oh this location does give fountain drinks for kids meals? She said no mod does its a company wide policy. I said no we get it all of the time. She said they shouldn't be it messes with inventory. I said so this location then. She said no all. I said We regularly go to 2 other locations and have been to a few others.... they all give it as an option. She replied with well they shouldn't be. My husband intervened at this time. And said let's just pay.... We ordered regular drinks. To which she charged us for the bigger drinks. This is under poor management or something. Oh! And the pizza is NOT COOKED properly. My husband's dough was uncooked and all of the pizzas were warm not hot. Can't believe i wasted a free pizza at this location.
Update: we gave this location another try and sadly will have to wait for better management. They still slightly undercooked their pizzas. It took about 20+ minutes to order, even though we were 2nd in line, right behind the person ordering. The 2 guys... yes 2 guys working were nice but clueless. The lady was helping the pizza oven guy then she left during rush hour. There was a steady flow of people in the extremely slow line... with only 2 people working, the whole time we were there! Oh and the guy stopped to make an online order before helping us. We are used to the Humble location which puts this location to shame.
Atmosphere: 1
Food: 1
Service: 1
Nicole Vargas
We always have a great experience at Mod Pizza Magnolia! The staff is super friendly, efficient, and quick, and the pizzas are always fresh and delicious. A big shout-out to Britt, the GM—she makes sure everything runs smoothly and creates such a welcoming atmosphere. Service is fast, the team is awesome, and it’s always our go-to spot for pizza!
Atmosphere: 5
Food: 5
Service: 5
Tracie Salazar
I came in to get my lunch and had the best customer service from young man named Dontes.
Service: 5
Richard Gonzalez
Slow. The couple in front of us had to walk out because they were taking too long. We walked out 5 minutes after them. Including the 5 of us that walked out, there were only 8 people in line.
Service: 1
Troy Hale
Descent for a quick pizza
Atmosphere: 4
Food: 4
Service: 5
Gwen Mcalister
Best pizza ever.
Atmosphere: 5
Food: 5
Service: 5
Miguel Grosso
Today as usual I placed my order online and went to the store, usually it takes me longer than they give me, to pick up at 3:50 pm it said, I arrived at 3:54 pm and my surprise, the pizza was still not ready, lately they change the employees a lot and things don't work out well at all. They have an excellent product, look a little more at your customer service. Thank you.
Atmosphere: 5
Food: 5
Service: 3
Alex Rodriguez
Love these pizzas cuz they are exactly what I want and nothing I dont
Homerman65
Stay away from this Mod location. The only time I have seen a food preparation dirtier was at a Subway that is no longer open.
This is a brand new location and we wanted to give it a try this past Friday evening 7/18/25.
Once I walked up to the order line and saw the disgusting conditions, my wife and I left. This was so disappointing, and the first time I have walked out of a Mod Pizza.
I suffer from deathly food allergies so the overabundance of cross contamination wouldn't allow me to stay. Even if I didn't have food allergies, this is DISGUSTING. You don't allow your food prep area to look like a pig trough.
Management has some work to do with training employees proper safe food preparation.
Joshua, Jason and Robert helped us a lot, by helping us get set up on the app did not get mad at us for coming in late best service ever.
Atmosphere: 4
Food: 5
Service: 5
Anette
Best MOD pizza experience ever
Atmosphere: 5
Food: 5
Service: 5
Kayla Midkiff
Super helpful staff, clean space, quick service. Was amazing when we did our schools spirit night last year too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
Dondray “DeeDee” Mauz, Realtor
You order at the counter and get all of your drinks, utensils, and napkins yourself. They don't bring side plates with the pizza. Know this going in and you'll enjoy the food.
First of all, unless you get marinara, they do not spread the sauce around. They give extremely light toppings... but you can request more. Then they wrote Tom... my husband's name is Thomas, he hates being called Tom, for good reason. This is not our regular location, but we always get a kid meal with a fountain drink. She said they couldn't do that. no substitutions. I said oh this location does give fountain drinks for kids meals? She said no mod does its a company wide policy. I said no we get it all of the time. She said they shouldn't be it messes with inventory. I said so this location then. She said no all. I said We regularly go to 2 other locations and have been to a few others.... they all give it as an option. She replied with well they shouldn't be.
My husband intervened at this time. And said let's just pay....
We ordered regular drinks. To which she charged us for the bigger drinks.
This is under poor management or something.
Oh! And the pizza is NOT COOKED properly. My husband's dough was uncooked and all of the pizzas were warm not hot. Can't believe i wasted a free pizza at this location.
Update: we gave this location another try and sadly will have to wait for better management. They still slightly undercooked their pizzas. It took about 20+ minutes to order, even though we were 2nd in line, right behind the person ordering. The 2 guys... yes 2 guys working were nice but clueless. The lady was helping the pizza oven guy then she left during rush hour. There was a steady flow of people in the extremely slow line... with only 2 people working, the whole time we were there! Oh and the guy stopped to make an online order before helping us. We are used to the Humble location which puts this location to shame.
Atmosphere: 1
Food: 1
Service: 1
We always have a great experience at Mod Pizza Magnolia! The staff is super friendly, efficient, and quick, and the pizzas are always fresh and delicious. A big shout-out to Britt, the GM—she makes sure everything runs smoothly and creates such a welcoming atmosphere. Service is fast, the team is awesome, and it’s always our go-to spot for pizza!
Atmosphere: 5
Food: 5
Service: 5
I came in to get my lunch and had the best customer service from young man named Dontes.
Service: 5
Slow. The couple in front of us had to walk out because they were taking too long. We walked out 5 minutes after them. Including the 5 of us that walked out, there were only 8 people in line.
Service: 1
Descent for a quick pizza
Atmosphere: 4
Food: 4
Service: 5
Best pizza ever.
Atmosphere: 5
Food: 5
Service: 5
Today as usual I placed my order online and went to the store, usually it takes me longer than they give me, to pick up at 3:50 pm it said, I arrived at 3:54 pm and my surprise, the pizza was still not ready, lately they change the employees a lot and things don't work out well at all. They have an excellent product, look a little more at your customer service.
Thank you.
Atmosphere: 5
Food: 5
Service: 3
Love these pizzas cuz they are exactly what I want and nothing I dont
Stay away from this Mod location. The only time I have seen a food preparation dirtier was at a Subway that is no longer open.
This is a brand new location and we wanted to give it a try this past Friday evening 7/18/25.
Once I walked up to the order line and saw the disgusting conditions, my wife and I left. This was so disappointing, and the first time I have walked out of a Mod Pizza.
I suffer from deathly food allergies so the overabundance of cross contamination wouldn't allow me to stay. Even if I didn't have food allergies, this is DISGUSTING. You don't allow your food prep area to look like a pig trough.
Management has some work to do with training employees proper safe food preparation.
Atmosphere: 1
Service: 1
Service and food is always great!
Food: 5
Service: 5
Restaurantji Recommends
Joshua, Jason and Robert helped us a lot, by helping us get set up on the app did not get mad at us for coming in late best service ever.
Atmosphere: 4
Food: 5
Service: 5
Best MOD pizza experience ever
Atmosphere: 5
Food: 5
Service: 5
Super helpful staff, clean space, quick service. Was amazing when we did our schools spirit night last year too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
You order at the counter and get all of your drinks, utensils, and napkins yourself. They don't bring side plates with the pizza. Know this going in and you'll enjoy the food.
Atmosphere: 5
Food: 5
Service: 4
Awesome food, better people!
Atmosphere: 5
Food: 5
Service: 5
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