Absolutely LOVE this location. Im here all the time and Neisha and Tracie are always so sweet and helpful always have a smile on.. Love them
Yoda 45
Just drove through and they tried to charge me $8.11 for three wings. Their six wing combo is listed on the web for $10.99 and six wings alone are $6.99. Nobody answers the phone. Never again.
Jade McGowen
My family and I had an amazing experince at this location. Kim was extremely hospitable and kind to us as we waited on our family meal. She went above and beyond! EXCELLENT beyond words! Thanks Kim!
Mason McGuire
Kim was a wonderful help. Very friendly very professional
Kortni Tapia
Neisha's smile lights that entire store up, her personality is awesome.
Scott Thames
Over the last few years, they have gotten rid of the tacklebox and bring it back.
The last four times I have gone to this location on FM 1488, they are alway out of “the shrimp”
This definitely needs to be addressed by whoever is ordering. If you are constantly running out of “the shrimp“ you should probably get more.
Brian Bagwell
Horrible horrible customer service. Staff refused to take my order and made me use a kiosk instead.
Jada Sykes
Employees were kind and very fast and efficient
Rick Pershall
this was one of the most enjoyable transactions, the staff, including Neisha, were wonderful and engaging. helpful and accommodating. outstanding!
Aubrey Gonzales
Literally been to this place six separate times thinking I'll give them one more chance, they can't mess up every time', people are gonna start thinking I'm insane if I do it again.
Literally every single time I've been to this location they mess up our order. Like.... I can see if it could be an accident sometimes, but literally every time? Even today we ordered dessert after eating in for dinner (which, surprise surprise, they gave me the wrong sandwich and tried to substitute a large side we ordered with a regular) we ordered dessert and.. they managed to get an order of 4 pies wrong. I literally cannot emphasize enough, it sounds unbelievable because it is so ridiculous, they've never gotten our order right. Whether eating in or to go- Drinks are always missing, we miss sides or our sandwiches are mixed with other people's. Sucks because we love the food here.. but seriously?
Grateful for the service I have received from the evening staff oppose from the Am and excellent treatment Jaime and Eduardo give with kindness and respect, you 2 gentleman are the best
Chris Ramirez
Best Popeyes I even been 🫶🏻
Kim Jaquette
Excellent place. Very fast service excellent food..
Sara C
Kim at the front desk was absolutely rude and slow and apathetic and every customer in there was commenting. They were short staffed. The woman throwing food in the back was working her ass off. Kudos to her. Meanwhile Kim could not have been slower if she was asleep. It's disrespectful to the employees working their butts off to have such a poor representative serving customers. Will not be back.
ETA: In response to the owner. I used mobile ordering. I waited until the app said my food was ready to go inside. I went inside and it clearly wasn't. I politely asked how long it would be because I had a kid waiting in the car and wanted to know if I should come back in later or it was almost ready. Kim refused to answer or even give me a ballpark. I asked if I could just get a refund. She disappeared to the back to get a manager who never actually showed up. She was moping around. The other customers were equally as confused as to how one employee is working double time and another is barely existing. The whole experience was a poor representation of any business. You don't need to make it right. I'm not interested in compensation. I won't be back. But seriously. Give the other woman a raise.
Macie Martin
Always horrible experience at this location. Slow employees, food that tastes old. Order never right. Just tried to DoorDash and our dasher waited for 15 minutes and said they’re out of fried food… it’s Popeyes isn’t it all fried food… this location needs a re-evaluation of ownership and employees.
Absolutely LOVE this location. Im here all the time and Neisha and Tracie are always so sweet and helpful always have a smile on.. Love them
Just drove through and they tried to charge me $8.11 for three wings. Their six wing combo is listed on the web for $10.99 and six wings alone are $6.99. Nobody answers the phone. Never again.
My family and I had an amazing experince at this location. Kim was extremely hospitable and kind to us as we waited on our family meal. She went above and beyond! EXCELLENT beyond words! Thanks Kim!
Kim was a wonderful help. Very friendly very professional
Neisha's smile lights that entire store up, her personality is awesome.
Over the last few years, they have gotten rid of the tacklebox and bring it back. The last four times I have gone to this location on FM 1488, they are alway out of “the shrimp” This definitely needs to be addressed by whoever is ordering. If you are constantly running out of “the shrimp“ you should probably get more.
Horrible horrible customer service. Staff refused to take my order and made me use a kiosk instead.
Employees were kind and very fast and efficient
this was one of the most enjoyable transactions, the staff, including Neisha, were wonderful and engaging. helpful and accommodating. outstanding!
Literally been to this place six separate times thinking I'll give them one more chance, they can't mess up every time', people are gonna start thinking I'm insane if I do it again.
Literally every single time I've been to this location they mess up our order. Like.... I can see if it could be an accident sometimes, but literally every time? Even today we ordered dessert after eating in for dinner (which, surprise surprise, they gave me the wrong sandwich and tried to substitute a large side we ordered with a regular) we ordered dessert and.. they managed to get an order of 4 pies wrong. I literally cannot emphasize enough, it sounds unbelievable because it is so ridiculous, they've never gotten our order right. Whether eating in or to go- Drinks are always missing, we miss sides or our sandwiches are mixed with other people's. Sucks because we love the food here.. but seriously?
Restaurantji Recommends
Grateful for the service I have received from the evening staff oppose from the Am and excellent treatment Jaime and Eduardo give with kindness and respect, you 2 gentleman are the best
Best Popeyes I even been 🫶🏻
Excellent place. Very fast service excellent food..
Kim at the front desk was absolutely rude and slow and apathetic and every customer in there was commenting. They were short staffed. The woman throwing food in the back was working her ass off. Kudos to her. Meanwhile Kim could not have been slower if she was asleep. It's disrespectful to the employees working their butts off to have such a poor representative serving customers. Will not be back.
ETA: In response to the owner. I used mobile ordering. I waited until the app said my food was ready to go inside. I went inside and it clearly wasn't. I politely asked how long it would be because I had a kid waiting in the car and wanted to know if I should come back in later or it was almost ready. Kim refused to answer or even give me a ballpark. I asked if I could just get a refund. She disappeared to the back to get a manager who never actually showed up. She was moping around. The other customers were equally as confused as to how one employee is working double time and another is barely existing. The whole experience was a poor representation of any business. You don't need to make it right. I'm not interested in compensation. I won't be back. But seriously. Give the other woman a raise.
Always horrible experience at this location. Slow employees, food that tastes old. Order never right. Just tried to DoorDash and our dasher waited for 15 minutes and said they’re out of fried food… it’s Popeyes isn’t it all fried food… this location needs a re-evaluation of ownership and employees.
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