I was really excited when this Wendy’s first opened up near our home. Unfortunately this is consistently the worst Wendy’s I have ever been to. I have been to this location about 6 times, hoping each time would be better than the last. I just want a normal tasting Wendy’s meal. I have finally come to accept that this Wendy’s location’s food will probably never be good.
Atmosphere: 2
Food: 1
Service: 2
Hugh Berry
As typical process they messed up on their order. Had no concerns whatsoever about it. Basically just kind of dismissed me as if they were the customer. So I filed a complaint with corporate and they had the audacity to say. Well you know what we are. Sorry go ahead and download our app and we'll give you a credit of x amount. Really?.... There's nothing personable anymore. It all has to do with sales. Yes download our app so we can show the world. We've got so many people who downloaded our app.... Unbelievable!
Atmosphere: 3
Food: 3
Service: 1
Anthony Leach
First, let me say Wendy's is my favorite fast food restaurant but this particular location. I think it may be new and they don't really know how to work the system yet because I visit twice and both times my food was subpar
Atmosphere: 2
Food: 1
Service: 3
JJ_RED
This is just awful. Fries so salty they’ll give you kidney stones. Chicken nuggets so crusty they’ll shatter your teeth. I really want to like this place, but maybe I went on a bad day.
Atmosphere: 1
Food: 1
Service: 3
Kaylani Sims
I went to Wendy’s today and the damn roof leaked on me and I thought this supposed to be a new store
Atmosphere: 1
Food: 3
Service: 5
Md Touhidul islam
⭐️ Rating: -100 (Deserves zero stars, if not worse, A big Zero management system here)
This was not just bad service — it was an outright disaster. I visited Wendy’s today and experienced what can only be described as a complete breakdown of customer service, professionalism, and basic operational competence.
After waiting for 10 minutes, I was casually told “order will be ready shortly” after standing around for a total of 20 minutes, I was told “we’re now preparing your order.” So what exactly was happening for the previous 20 mins? Absolutely nothing. No communication, no accountability, no respect for customers’ time.
The employees were dismissive, poorly trained, and acted like they couldn’t care less. No apology. No urgency. Just blank stares and robotic responses. It was inexcusable, unprofessional, and flat-out unacceptable.
This isn’t a one-off mistake — it’s a symptom of a location completely lacking leadership, training, and standards. If corporate or local management has even the slightest concern for the Wendy’s brand, they need to audit this store immediately and retrain or replace the staff.
This experience was insulting, infuriating, and a total embarrassment to what should be a reputable restaurant. I will never return, and I’ll be warning everyone I know to steer clear of this location until serious action is taken.
Service: 1
Grace Rice
The manager stands around, made the poor girl cry that’s trying to work the counter, she put orders in right wasn’t her fault at all but they gave us freezing cold food, singles on bunch of double burgers not once, twice, but three times. Food still all cold. Chicken sandwich had hair and was soggy just sitting on the counter for long time. No gloves on, drops fries put them back in. DISGUSTING.
Atmosphere: 1
Food: 1
Service: 1
Richard Lindenburg
This Wendy's somehow always gets my order wrong. From the simplist things like Xtra honey butter all the way to giving me 3 wrong sandwhiches. I like the food, im just annoyed every time I go because my order is ALWAYS I MEAN ALWAYS wrong.
Atmosphere: 1
Food: 1
Service: 1
Mike Carpenter
Ordered jr.baconator ,was dripping in maynoise...gag....choclate frost was watery...frys were on point no ketchup in bag....dr.pepper needs more syrup mixture....New wendys still training crew
The frosty and coke was not good. Decent service decent food. The bathrooms were disgusting. Overall it was a bad experience.
Atmosphere: 2
Food: 2
Service: 3
Chase K
I was served a jersey mikes sub and a small chick fil a fry very happy with my service and the atmosphere was terrible.
Atmosphere: 5
Food: 5
Service: 5
jack weiss
best service and food i’ve ever gotten the burger was perfectly cooked and the employees treating me so well plus the entire store was fully clean and they did it mikes way
Atmosphere: 5
Food: 5
Service: 5
caitie voss
Mike was so great! I pulled up for breakfast right before they stopped serving, and he was just so sweet and accommodating! Great attitude, and ensured we got some yummy fresh breakfast! People like Mike make such a difference, he really started my day with some great vibes! :)
I was really excited when this Wendy’s first opened up near our home. Unfortunately this is consistently the worst Wendy’s I have ever been to. I have been to this location about 6 times, hoping each time would be better than the last. I just want a normal tasting Wendy’s meal. I have finally come to accept that this Wendy’s location’s food will probably never be good.
Atmosphere: 2
Food: 1
Service: 2
As typical process they messed up on their order. Had no concerns whatsoever about it. Basically just kind of dismissed me as if they were the customer. So I filed a complaint with corporate and they had the audacity to say. Well you know what we are. Sorry go ahead and download our app and we'll give you a credit of x amount. Really?.... There's nothing personable anymore. It all has to do with sales. Yes download our app so we can show the world. We've got so many people who downloaded our app.... Unbelievable!
Atmosphere: 3
Food: 3
Service: 1
First, let me say Wendy's is my favorite fast food restaurant but this particular location. I think it may be new and they don't really know how to work the system yet because I visit twice and both times my food was subpar
Atmosphere: 2
Food: 1
Service: 3
This is just awful. Fries so salty they’ll give you kidney stones. Chicken nuggets so crusty they’ll shatter your teeth. I really want to like this place, but maybe I went on a bad day.
Atmosphere: 1
Food: 1
Service: 3
I went to Wendy’s today and the damn roof leaked on me and I thought this supposed to be a new store
Atmosphere: 1
Food: 3
Service: 5
⭐️ Rating: -100 (Deserves zero stars, if not worse, A big Zero management system here)
This was not just bad service — it was an outright disaster. I visited Wendy’s today and experienced what can only be described as a complete breakdown of customer service, professionalism, and basic operational competence.
After waiting for 10 minutes, I was casually told “order will be ready shortly” after standing around for a total of 20 minutes, I was told “we’re now preparing your order.” So what exactly was happening for the previous 20 mins? Absolutely nothing. No communication, no accountability, no respect for customers’ time.
The employees were dismissive, poorly trained, and acted like they couldn’t care less. No apology. No urgency. Just blank stares and robotic responses. It was inexcusable, unprofessional, and flat-out unacceptable.
This isn’t a one-off mistake — it’s a symptom of a location completely lacking leadership, training, and standards. If corporate or local management has even the slightest concern for the Wendy’s brand, they need to audit this store immediately and retrain or replace the staff.
This experience was insulting, infuriating, and a total embarrassment to what should be a reputable restaurant. I will never return, and I’ll be warning everyone I know to steer clear of this location until serious action is taken.
Service: 1
The manager stands around, made the poor girl cry that’s trying to work the counter, she put orders in right wasn’t her fault at all but they gave us freezing cold food, singles on bunch of double burgers not once, twice, but three times. Food still all cold. Chicken sandwich had hair and was soggy just sitting on the counter for long time. No gloves on, drops fries put them back in. DISGUSTING.
Atmosphere: 1
Food: 1
Service: 1
This Wendy's somehow always gets my order wrong. From the simplist things like Xtra honey butter all the way to giving me 3 wrong sandwhiches. I like the food, im just annoyed every time I go because my order is ALWAYS I MEAN ALWAYS wrong.
Atmosphere: 1
Food: 1
Service: 1
Ordered jr.baconator ,was dripping in maynoise...gag....choclate frost was watery...frys were on point no ketchup in bag....dr.pepper needs more syrup mixture....New wendys still training crew
Atmosphere: 3
Food: 1
Service: 3
Service sucks
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
The frosty and coke was not good. Decent service decent food. The bathrooms were disgusting. Overall it was a bad experience.
Atmosphere: 2
Food: 2
Service: 3
I was served a jersey mikes sub and a small chick fil a fry very happy with my service and the atmosphere was terrible.
Atmosphere: 5
Food: 5
Service: 5
best service and food i’ve ever gotten the burger was perfectly cooked and the employees treating me so well plus the entire store was fully clean and they did it mikes way
Atmosphere: 5
Food: 5
Service: 5
Mike was so great! I pulled up for breakfast right before they stopped serving, and he was just so sweet and accommodating! Great attitude, and ensured we got some yummy fresh breakfast! People like Mike make such a difference, he really started my day with some great vibes! :)
Atmosphere: 5
Food: 5
Service: 5
Love this place. Frosties and fries. Yum
Atmosphere: 4
Food: 4
Service: 4
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