El Pollo Rico

11828 Ring Dr #101, Manor
(512) 373-8109

Recent Reviews

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Chris Garcia

We went through the drive through, I wrote total and a line through the tip area, and signed to avoid this happening.

Aparently employees are adding their own tips.

3 dollars x a few hundred orders in a day adds up...

Ill be calling today. Very disapointed.

Atmosphere: 1

Service: 1

Luke B

Consistently good food for very reasonable prices. $10 will afford most things on menu

Atmosphere: 4

Food: 5

Service: 5

Cheyenne Suz

The ASADA bowl rocks! The burgers are great and I absolutely adore the tostadas!

Atmosphere: 5

Food: 5

Service: 5

Liz

The boy/girl (not sure what they are) at the drive thru greeted me with high spirits and made sure I got the right order. They accommodated me well and this experience will have me guaranteed to come back! 🥰

Atmosphere: 5

Food: 5

Service: 5

Omar

I’m writing my experience when I visited a couple weeks ago I tried the bowl and I was very clear and asked we are vegetarian. To let them know that we don’t eat pork and then I told the lady does. This has pork say no no no pork but it has chicken. I told her OK. I’m OK with chicken only but no pork anything has pork. I don’t eat apparently the cashier who took my order doesn’t speak English And she was not paying attention. Or maybe she doesn’t know how serious it is when somebody doesn’t eat pork and he get the pork and his plate I went to the cashier. I said I ordered this and what is this they say this is pork. I said I don’t eat pork and the manager was looking for the person who took my order. It makes me so nervous and annoyed. I am a customer and I didn’t touch the plate and I have the right to return the food. If there is any problem, she could have done this argument with the staff after I leave not while I am hungry and I have limited time to eat. She was unprofessional at all, and she is not eligible to take this position. I don’t blame the cashier because since she was not trained properly, she was very nice person but not trained properly and nobody guide her and you guys think everybody is Mexican. There is other nationalities living inthis city so please consider English and teach your staff how to speak English and tell them about other cultures I don’t recommend anybody to visit this restaurant at all from what I saw. The food was not good at all as well.

Atmosphere: 3

Food: 2

Service: 2

David Stupar

Great food, menu/ordering process could use an improvement. You might have issues if you try to order in English.

Atmosphere: 2

Food: 4

Service: 3

A A

Forced me to pay for wrong order taken by drive thru woman by holding my debit card hostage (inside the store while I was in my car) until I agreed to pay for said wrong order.

Atmosphere: 1

Food: 1

Service: 1

REL Proxy

The cashier cannot communicate in English so our order is often made incorrectly or their kitchen is closed without explanation.

Jennifer La

Fast and delicious. Reliable. You can ask to get the whole chicken cut. Yum.

Fanny Mendoza

I like it. The chicken was so good

Vickie Martinez

Good food and service.. will try again going out there soon..

Rebecca Allbritton

Excellent 1/2 chicken with excellent onion, usual sides. I missed living in the neighborhood near the #2 North Lamar location. I stopped by at a slow time of day, polite staff and great food. Took to go, but the place was clean and ready for business later on in the day. Grabbed a couple neighborhood newspapers as I left.

free Noble

Great bbq chicken Mexican food style.

Atmosphere: 3

Food: 5

Service: 5

Nick Willis

Very consistent business. Always great food and the chicken is my absolute favorite ever. Also try the fried plantains and the loaded potatoes. Surprisingly my kids love their chicken tender kids meal. Very good food at a fair price.

As far as the atmosphere....... I've never ate inside because I'm always rushing to get home, but the business is always clean. No complaints.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Whole Chicken Meal, Sweet Plantains

Marvin Reynolds

Great food, great customer service… but they stop the military/veteran discount. I enjoy the food but what made it worthwhile was the respect for service members; both past and current. The discount need to come back.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Half Chicken, Sweet Plantains, Burrito, Quesadilla Combo

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