El Pollo Rico
11828 Ring Dr #101, Manor
(512) 373-8109
Recent Reviews
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I ordered a whole chicken meal
Chicken was good how ever the beans and rice where decent they also gave me a half of a lime đ for the whole chicken but its alright not to bad
Atmosphere: 5
Food: 3
Service: 5
I ordered three tacos and they gave me a wrong order
Atmosphere: 1
Food: 1
Service: 1
We went through the drive through, I wrote total and a line through the tip area, and signed to avoid this happening.
Aparently employees are adding their own tips.
3 dollars x a few hundred orders in a day adds up...
Ill be calling today. Very disapointed.
Atmosphere: 1
Service: 1
Consistently good food for very reasonable prices. $10 will afford most things on menu
Atmosphere: 4
Food: 5
Service: 5
The ASADA bowl rocks! The burgers are great and I absolutely adore the tostadas!
Atmosphere: 5
Food: 5
Service: 5
The boy/girl (not sure what they are) at the drive thru greeted me with high spirits and made sure I got the right order. They accommodated me well and this experience will have me guaranteed to come back! đ„°
Atmosphere: 5
Food: 5
Service: 5
Iâm writing my experience when I visited a couple weeks ago I tried the bowl and I was very clear and asked we are vegetarian. To let them know that we donât eat pork and then I told the lady does. This has pork say no no no pork but it has chicken. I told her OK. Iâm OK with chicken only but no pork anything has pork. I donât eat apparently the cashier who took my order doesnât speak English And she was not paying attention. Or maybe she doesnât know how serious it is when somebody doesnât eat pork and he get the pork and his plate I went to the cashier. I said I ordered this and what is this they say this is pork. I said I donât eat pork and the manager was looking for the person who took my order. It makes me so nervous and annoyed. I am a customer and I didnât touch the plate and I have the right to return the food. If there is any problem, she could have done this argument with the staff after I leave not while I am hungry and I have limited time to eat. She was unprofessional at all, and she is not eligible to take this position. I donât blame the cashier because since she was not trained properly, she was very nice person but not trained properly and nobody guide her and you guys think everybody is Mexican. There is other nationalities living inthis city so please consider English and teach your staff how to speak English and tell them about other cultures I donât recommend anybody to visit this restaurant at all from what I saw. The food was not good at all as well.
Atmosphere: 3
Food: 2
Service: 2
Great food, menu/ordering process could use an improvement. You might have issues if you try to order in English.
Atmosphere: 2
Food: 4
Service: 3
Forced me to pay for wrong order taken by drive thru woman by holding my debit card hostage (inside the store while I was in my car) until I agreed to pay for said wrong order.
Atmosphere: 1
Food: 1
Service: 1
The cashier cannot communicate in English so our order is often made incorrectly or their kitchen is closed without explanation.
Restaurantji Recommends
Fast and delicious. Reliable. You can ask to get the whole chicken cut. Yum.
I like it. The chicken was so good
Good food and service.. will try again going out there soon..
Excellent 1/2 chicken with excellent onion, usual sides. I missed living in the neighborhood near the #2 North Lamar location. I stopped by at a slow time of day, polite staff and great food. Took to go, but the place was clean and ready for business later on in the day. Grabbed a couple neighborhood newspapers as I left.
Great bbq chicken Mexican food style.
Atmosphere: 3
Food: 5
Service: 5
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