Pizza Hut
$ • Pizza, Chicken Wings
Hours:
3806 E Broad St #120, Mansfield
(817) 453-8966
About Pizza Hut
Customers' Favorites
Pizza Hut Reviews
Share your opinion about Pizza Hut
Front desk person, older AA man, VERY rude to DoorDash man that came in while they were busy.
We ordered online on 12/12/2020. Order was placed at 4:07... two-and-half hours later the food still had not been delivered. Called to speak with the manager and he apologized. He went to check on the pizza, came back and said “good news! The pizza is still warm. The driver missed the order. We will have that out for you ASAP”
Me: so you’re delivering pizza that has been sitting in your warming oven for 2 hours? No! Please refund me my money.
He said he would...read full review
Ordered 2 large pizzas and 36 wings for delivery via mobile order. Called to check status of order after an hour and found out order was left on doorstep and driver didn’t even ring the doorbell. Called back after checking food and I only received 14 wings. I was then told that the driver would return with my remaining wings. Driver shows up with more wings this time it’s only 10. (14+10 does not equal 36) Called back again to speak to manager talked to Jenny, requested a...read full review
Ratings
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 11PM |
People in Mansfield Also Viewed
Pizza Hut on Broad offers a mix of good and not-so-good experiences. While some customers have excellent interactions with staff, such as the manager who went above and beyond to correct an order issue, others have faced longer waits during busy times. Despite the wait, the pizza is often described as amazing, with some customers enjoying special deals like the $2 personal pizza. The staff, including young employees at the registers and delivery personnel, are generally friendly and helpful. For example, Zion provided very good customer service, helping with orders and keeping customers on budget, while the delivery driver was friendly and courteous. Customers appreciate the quick and hot food, and even when mistakes happen, such as receiving a pizza with mushrooms despite requesting none, staff handle the situation with apologies and good humor. Overall, Pizza Hut on Broad has the potential to impress with its food and staff, as long as customers are prepared for some variability in service.