Wendy's

$ • Fast Food, Burgers

Hours today·

About Wendy's

Wendy's Mansfield has been receiving negative reviews from customers. The restaurant's cleanliness has been a major concern, with the men's bathroom being particularly dirty. The staff seems disorganized, with orders often being incomplete or incorrect. Customers have reported receiving food that does not match their orders, including burgers with cheese despite requesting no cheese due to dietary restrictions. The management has been criticized for not expediting food efficiently and for not properly training staff to understand and accommodate customers' special requests. However, recent visits have shown some improvements, such as very quick service and minimal problems, especially with mobile orders late at night. The restaurant was found to be immaculately clean during a lunch visit, and staff members like Armando handled orders politely and efficiently. Customers also appreciated good customer service from staff members like Crystal, who made them feel comfortable when ordering. Despite past issues, some customers now have a more positive impression of Wendy's Mansfield, noting that the food can be made fresh and warm, and that staff members are friendly and helpful.

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Wendy's Menu
Wendy's Menu

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Wendy's
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Wendy's Reviews

2.3
249 ratings
5
17%
4
8%
3
5%
2
12%
1
58%
Food
2.5
Atmosphere
2.4
Service
2.4

Share your opinion about Wendy's

Sent my son with my order, I know. It was a Dave's single with cheese and a 4 piece regular nugget. I got a kids hamburger with cheese. When I went back at 11:30( they close for 12) it was crazy. Finally got my real burger only because the manger see me on a regular basis. Check ya'll orders.
They also don't clean thier lettuce. Bring back the old lettuce
I initially ordered the Apple Pecan Salad. They were out & I settled for the Cobb Salad that turned out to be just terrible 😫.. I was expecting a crisp, chilled salad instead what I got was served warm, wilted .. I'm being generous giving 2 stars on this review
told me “oh were just waiting on the meat” proceeded to wait 10 minutes with me being the only one and then my cold was cold. Usually I don’t care , but i just got off of work and this is what I get

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Hours

Monday 7AM - 12AM
Tuesday 7AM - 12AM
Wednesday 7AM - 12AM
Thursday 7AM - 12AM
Friday 7AM - 1AM
Saturday 8AM - 1AM
Sunday 8AM - 12AM
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