McDonald's
1605 RM 1431, Marble Falls
(830) 693-4911
Recent Reviews
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Hardly any employees speak englis, makes it really difficult to communicate with the employees. Or they just look at you like your dumb.
Atmosphere: 1
Food: 1
Service: 1
Replaced our Dr. Pepper with diet Coke in the drive thru
Atmosphere: 4
Food: 3
Service: 4
Everyone is really friendly here and the fries usually come out hot.
Atmosphere: 4
Food: 4
Service: 5
This mcdonalds has a pointless drive throu whatever happend to 90 sec wait times, I guess those dont times dont exist anymore and franchises owners like to spend money on redesign their stores instead improving its services and wages.
Service: 1
Customer service here is non-existent or rude. Those are your only options.
Atmosphere: 1
Food: 1
Service: 1
Order was wrong har to let anyone know because lack of English speaking people.
Atmosphere: 1
Food: 5
Service: 1
How have they gotten this bad. So slow. Order's always missing something.
Atmosphere: 2
Food: 1
Service: 1
The lobby is absolutely disgusting, food and trash everywhere, the drink stand is disgusting, the tea is leaking all over the place, every table is dirty and the floors are filthy. Can’t imagine what their kitchen looks like.
Atmosphere: 1
Food: 3
Service: 2
This is the worst McDonald's ever. Why? Because they are soooo slow. Every time I come here the wait is horrible. I used the mobile app today and parked in a pick up spot. I waited 8 minutes before I went in to get my food. They were clueless as to where it was. Where did they find it? It was waiting in a que for someone to bring it to me. To top it off, I stood there for 2 minutes waiting for someone to ask me what I needed.
Atmosphere: 4
Food: 3
Service: 1
Took a while to get my order
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Quick service
Atmosphere: 5
Food: 5
Service: 5
This McDonald's needs better staff & management. I waited in line for over 15 mins to order another 10 minutes at the windows to pay then had to wait another 20 mins to get my food & my order was wrong. The burgers are put together sloppy, fries are always cold. The staff is rude & doesn't acknowledge anything you have to say until you get rude with them yourself. I know what i ordered & what i paid for they try to correct you & act like you was wrong when you clearly check ur order & its not all there or they charge you for something extra you didn't order. This establishment definitely needs work on customer service all the way around.
Atmosphere: 1
Food: 2
Service: 1
Drive thru young lady was very friendly and polite
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service, people are rude, food was cold.
Atmosphere: 1
Food: 1
Service: 1
There was a young man working very sweet and helpful but the filipino lady was really rude and slapped the young man’s hand for trying to give out some ranch dressing. Also the Mexican manager guy can barely speak English and should not be working there. The way that they treat their customers and their workers is ridiculous and sad
Atmosphere: 1
Food: 2
Service: 1
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