Chipotle Mexican Grill in Mcallen

“We had a big group for dinner after our soccer game. The food was really good. We had the carne asada burrito- excellent. Kids had tacos and mixed burrito were very good. Service behind the counter was good. Only complaint was the place was not clean! Tables had not been wiped. Left over food trays were on one table and were left there the whole time we had our meal. Area around the rice, meat, etc had not been wiped up. They were busy but not so busy that they couldn’t clean up.“

“I’m leaving this glowing review because of three specific staff members who consistently make my visits great. Every Wednesday after church, I come in and order three orders of the steak crunchy tacos, each with a whole list of ingredients on the side (for all three orders). It’s… a lot, I know.

But AJ, Elias, and German never miss. Last night they got everything perfectly prepared, all with a smile, and were total good sports about my complicated order. Any time one of them is working, I know I’ll be treated kindly, taken care of, and never made to feel like a burden for asking for everything on the side.

Their customer service truly stands out and I want to commend them for it, because this level of care isn’t something I get from everyone on staff.“