Dirty ahhh place. Just go to pharr chipotle cuties. Don't come to this place it's bad
Atmosphere: 1
Food: 2
Service: 2
Iveth Armendariz
as soon as i went inside, i noticed a very strong smell of like sewer. i ignored it, and ordered my food, the portions were VERY generous BUT the taste did disappoint me. got powerade and only WATER came out, so i got diet coke instead BUT i felt so BLOATED after that, and it got me SICK after eating. Ive ate at different locations, and it was the first time i felt sick after chipotle, so it is the LOCATION. Other than that, employees were very nice, but would NOT recommend this location. -2/10
Service: 5
Joey H
Food takes forever, and the floor is a mess, nobody eating inside the building it smells like sewer, food all over the floors, building is in bad maintenance, this place needs a overhaul of employees and management.
Juan Rodriguez
Visited the Chipotle at Expressway 83 in McAllen, TX today and was shocked to find they were out of vegetables, cheese, guacamole, and several other key ingredients.
This isn’t a one-time issue—it’s a sign of poor inventory management and a lack of basic preparation. Customers shouldn’t have to waste time, gas, and money just to find out half the menu isn’t available. If you can’t run the store properly, don’t open the doors.
Atmosphere: 1
Food: 1
Service: 1
C A
They were out off everything so we left.
Atmosphere: 1
Food: 1
Service: 1
Bethany Garza
When fully stocked with food, I have a great experience here. But recently, I’ve come to notice I always run into problems with this location having no beans, no meat, no corn, no sour cream, no salsa, no ice, or no soda. This can all be avoided when inventory is done correctly. I choose to come to this location because it’s close to home especially after working a 15 hour shift, but it’s no longer acceptable.
Selene Shores
I've gone here several times now and I can't say I've had a single good experience. They're always out of something and the employees are unprofessional. I gave it a few chances in case it was a fluke, but today is the last day I'll be visiting this location. We sat outside for almost 10 minutes after they were supposed to have opened, the employees saw us try to open the door but only stared at us and kept talking to each other. Id be understanding if someone just accidently forgot to unlock it, but they knew we were there and they were just standing there. They weren't busy with prep either, one guy was just walking around with his apron undone with a cup in his hand. Once they did finally open the doors, we were not acknowledged by any of the employees for another few minutes. The smell when you walk in was absolutely awful too, I'm pretty sure it was (or at least hope it was) just burnt food but it genuinely smelled like raw sewage. When we finally got up to order, they said they were completely out of beans and salsa for the entire day. I reluctantly started my order anyway, only to find that the food they had out was burned or looked spoiled. I was so grossed out by the food and concerned about it being spoiled that I actually threw it out and drove to the Pharr location to order there instead. I'm not a wealthy person, I don't waste money if I can help it but i couldn't bring myself to touch the food. I'm not sure what's going on at this location, but it's extremely frustrating to pay for such expensive food only for the service to be bad, half of the food just not available, and what they do have in stock looks like it'll give you food poisoning. I rarely ever go out of my way to leave reviews, but the fact that it was bad enough for me to feel like I had to throw my food out and go to another location I think speaks for itself. I really hope management figures out what's going on, it would be nice not to drive across town when I don't have to but it isn't worth getting food poisoning over. I won't be back until they sort it out.
Atmosphere: 1
Food: 1
Service: 1
Shawn Smith
This was my first time ever eating at a Chipotle. The staff was really helpful and nice. The place was pretty clean as well.
Atmosphere: 5
Food: 5
Service: 5
Marco
This location only has one toddler high chair and one of the straps is missing making it unsafe. I let the employees know about it. If a toddler gets hurt it's a huge liability for the premises. On another note the food is always good.
Atmosphere: 4
Food: 4
Service: 3
Daniela Suarez
I would give zero stars if I could. The place is dirty speacially where they prepare the food. Food was spillled all over the place the pots looked super dirty. The lady who was making the burritos burned two tortillas put them in the trash and put her whole hand to push down the trash and proceeded to get the tortillas without changing her gloves. I got super grossed out and had to leave. I drove 30 min for nothing . I took pictures but they looked blurry . If they maintain it dirty where you can see I can’t imagine how the place is where we can’t see . Dirty !!! Chipotle Harlingen Texas
Everytime I go after work, they don't have veggies. I can understand once or twice every so often, but practically all the time?!? Not only that, but when I asked for double protein, the 2nd spoonful wasn't even one full spoonful!
Woody Wood
Got sick on there food I do not recommend this place
Atmosphere: 1
Food: 1
Service: 1
Cartius Montgomery
The first time I went to Chipotle to try the honey style chicken got home my food was not hot so I go back to get my free entree and try to Honey chipotle chicken and I told the man that it was not hot so he acted like he didn't know what to do I said do you have a microwave put it back on the grill do something so the person beside him was cleaning out the well his name was adriel he was awesome he tried to help the guy told him to shut up and keep cleaning looks like I didn't say anything the first time he was still trying to help and the man told him to shut up and keep cleaning I told him don't talk to him like that so no one did anything so I took my entree and went home I was treated very rudely I couldn't believe it I was very disappointed
Atmosphere: 2
Food: 1
Service: 1
Paolo Harden-Cooper
Extremely dirty place
Atmosphere: 1
Food: 4
Service: 2
Julie Garza
My order was missing guac in both my bowl and my burrito, and was missing several other things I ordered as well. Bowl and burrito were both missing corn salsa, pico de gallo, lettuce, guac, and rice at 9:00 (two hours before they should be closing) and gave no notice and still had me pay full price because I ordered on the app.
Dirty ahhh place. Just go to pharr chipotle cuties. Don't come to this place it's bad
Atmosphere: 1
Food: 2
Service: 2
as soon as i went inside, i noticed a very strong smell of like sewer. i ignored it, and ordered my food, the portions were VERY generous BUT the taste did disappoint me. got powerade and only WATER came out, so i got diet coke instead BUT i felt so BLOATED after that, and it got me SICK after eating. Ive ate at different locations, and it was the first time i felt sick after chipotle, so it is the LOCATION. Other than that, employees were very nice, but would NOT recommend this location. -2/10
Service: 5
Food takes forever, and the floor is a mess, nobody eating inside the building it smells like sewer, food all over the floors, building is in bad maintenance, this place needs a overhaul of employees and management.
Visited the Chipotle at Expressway 83 in McAllen, TX today and was shocked to find they were out of vegetables, cheese, guacamole, and several other key ingredients.
This isn’t a one-time issue—it’s a sign of poor inventory management and a lack of basic preparation. Customers shouldn’t have to waste time, gas, and money just to find out half the menu isn’t available. If you can’t run the store properly, don’t open the doors.
Atmosphere: 1
Food: 1
Service: 1
They were out off everything so we left.
Atmosphere: 1
Food: 1
Service: 1
When fully stocked with food, I have a great experience here. But recently, I’ve come to notice I always run into problems with this location having no beans, no meat, no corn, no sour cream, no salsa, no ice, or no soda. This can all be avoided when inventory is done correctly. I choose to come to this location because it’s close to home especially after working a 15 hour shift, but it’s no longer acceptable.
I've gone here several times now and I can't say I've had a single good experience. They're always out of something and the employees are unprofessional. I gave it a few chances in case it was a fluke, but today is the last day I'll be visiting this location. We sat outside for almost 10 minutes after they were supposed to have opened, the employees saw us try to open the door but only stared at us and kept talking to each other. Id be understanding if someone just accidently forgot to unlock it, but they knew we were there and they were just standing there. They weren't busy with prep either, one guy was just walking around with his apron undone with a cup in his hand. Once they did finally open the doors, we were not acknowledged by any of the employees for another few minutes. The smell when you walk in was absolutely awful too, I'm pretty sure it was (or at least hope it was) just burnt food but it genuinely smelled like raw sewage. When we finally got up to order, they said they were completely out of beans and salsa for the entire day. I reluctantly started my order anyway, only to find that the food they had out was burned or looked spoiled. I was so grossed out by the food and concerned about it being spoiled that I actually threw it out and drove to the Pharr location to order there instead. I'm not a wealthy person, I don't waste money if I can help it but i couldn't bring myself to touch the food. I'm not sure what's going on at this location, but it's extremely frustrating to pay for such expensive food only for the service to be bad, half of the food just not available, and what they do have in stock looks like it'll give you food poisoning. I rarely ever go out of my way to leave reviews, but the fact that it was bad enough for me to feel like I had to throw my food out and go to another location I think speaks for itself. I really hope management figures out what's going on, it would be nice not to drive across town when I don't have to but it isn't worth getting food poisoning over. I won't be back until they sort it out.
Atmosphere: 1
Food: 1
Service: 1
This was my first time ever eating at a Chipotle. The staff was really helpful and nice. The place was pretty clean as well.
Atmosphere: 5
Food: 5
Service: 5
This location only has one toddler high chair and one of the straps is missing making it unsafe. I let the employees know about it. If a toddler gets hurt it's a huge liability for the premises. On another note the food is always good.
Atmosphere: 4
Food: 4
Service: 3
I would give zero stars if I could. The place is dirty speacially where they prepare the food. Food was spillled all over the place the pots looked super dirty. The lady who was making the burritos burned two tortillas put them in the trash and put her whole hand to push down the trash and proceeded to get the tortillas without changing her gloves. I got super grossed out and had to leave. I drove 30 min for nothing . I took pictures but they looked blurry . If they maintain it dirty where you can see I can’t imagine how the place is where we can’t see . Dirty !!! Chipotle Harlingen Texas
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Everytime I go after work, they don't have veggies. I can understand once or twice every so often, but practically all the time?!? Not only that, but when I asked for double protein, the 2nd spoonful wasn't even one full spoonful!
Got sick on there food I do not recommend this place
Atmosphere: 1
Food: 1
Service: 1
The first time I went to Chipotle to try the honey style chicken got home my food was not hot so I go back to get my free entree and try to Honey chipotle chicken and I told the man that it was not hot so he acted like he didn't know what to do I said do you have a microwave put it back on the grill do something so the person beside him was cleaning out the well his name was adriel he was awesome he tried to help the guy told him to shut up and keep cleaning looks like I didn't say anything the first time he was still trying to help and the man told him to shut up and keep cleaning I told him don't talk to him like that so no one did anything so I took my entree and went home I was treated very rudely I couldn't believe it I was very disappointed
Atmosphere: 2
Food: 1
Service: 1
Extremely dirty place
Atmosphere: 1
Food: 4
Service: 2
My order was missing guac in both my bowl and my burrito, and was missing several other things I ordered as well. Bowl and burrito were both missing corn salsa, pico de gallo, lettuce, guac, and rice at 9:00 (two hours before they should be closing) and gave no notice and still had me pay full price because I ordered on the app.
Atmosphere: 3
Food: 1
Service: 1
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