Stopped by to try one of the monthly specials. Our first visit here. The staff was great. They made sure to make our order the way we wanted. Very clean store. So many flavors to choose from. Then do I get a cone or cup. My wife got the waffle cone. She thought it had a chocolate dipped bottom. Alas it did not. So Ii helped her eat it. I like getting mine in a cup. The heir rewards app is great. It's easy to earn points for rewards. We will be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone
Fox Molder
Plain across the board. Too bland for the price.
Atmosphere: 2
Food: 2
Service: 2
Jesús jr
The costumer service sucks
Atmosphere: 1
Food: 5
Service: 1
Ana tamayo
Make sure if u are going to get there 30 min before closing time .because supposedly the turn off the freezers for ice cream to melt Excuses of staff to go home early And rood
Edna Cruz
I went get ice cream inside of ice cabinet was fly flying the employees were in the back not paying attention.
Just Me
There is always something wrong here, today they were out of Choclate and Heath..they have been out of Heath for months and they are always out of something else...I didn't buy anything today and I simply won't go back...I'll go.to MarbleSlab from now.on....
Atmosphere: 1
Food: 1
Service: 1
Ricardo Martinez
How come you guys didn't notice that the ice cream was watering ?!?!? It was the first time at the store and it was ver very disappointing.
Service: 2
Amanda Rodriguez
This location has the best customer service. The manager Jeff was training another employee at this location he was very polite and patient with him and when Jeff attended me as well my gift card was having issues with system. He was very helpful and had excellent customer service and insight. He was able to help adjust the issue.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Stone Creamery Creation in Hand
jose lara
Strawberry blonde!!!!!!
Cristina Saldivar
Every time I go they have one or two very slow people and quite a line.
Delicious cake!! My husband wanted an ice cream cake for his birthday, I looked for it in several places but it was only made to order and they were very expensive, at Cold Stone I saw their delicious ice cream chocolate cake and I fell in love, the best thing was that I was able to place the order a day before and they took it to my house! I loved the service and all of us who enjoyed the cake thought it was 100% delicious!! I recommend it!!
Danae Garza
Great ice cream choices and tasted so good! Nice place to go to with friends or family.
Julie Castillo
Poor customer service. The woman working there refused to sell us an additional scoop of ice cream because it would quote "tip over" in the cone. This, quite frankly, is the most ridiculous and laughable thing I have heard at an ice cream parlor. I only wanted two scoops total and was willing to pay for the additional one. I guess it was too difficult for her to figure out how to stack one on top of the other...
Carol
Great staff, we go as a family and constantly requested by kiddos. recommend 5/5
Stopped by to try one of the monthly specials. Our first visit here. The staff was great. They made sure to make our order the way we wanted. Very clean store. So many flavors to choose from. Then do I get a cone or cup. My wife got the waffle cone. She thought it had a chocolate dipped bottom. Alas it did not. So Ii helped her eat it. I like getting mine in a cup. The heir rewards app is great. It's easy to earn points for rewards. We will be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone
Plain across the board. Too bland for the price.
Atmosphere: 2
Food: 2
Service: 2
The costumer service sucks
Atmosphere: 1
Food: 5
Service: 1
Make sure if u are going to get there 30 min before closing time .because supposedly the turn off the freezers for ice cream to melt Excuses of staff to go home early
And rood
I went get ice cream inside of ice cabinet was fly flying the employees were in the back not paying attention.
There is always something wrong here, today they were out of Choclate and Heath..they have been out of Heath for months and they are always out of something else...I didn't buy anything today and I simply won't go back...I'll go.to MarbleSlab from now.on....
Atmosphere: 1
Food: 1
Service: 1
How come you guys didn't notice that the ice cream was watering ?!?!? It was the first time at the store and it was ver very disappointing.
Service: 2
This location has the best customer service. The manager Jeff was training another employee at this location he was very polite and patient with him and when Jeff attended me as well my gift card was having issues with system. He was very helpful and had excellent customer service and insight. He was able to help adjust the issue.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Stone Creamery Creation in Hand
Strawberry blonde!!!!!!
Every time I go they have one or two very slow people and quite a line.
Restaurantji Recommends
Very good, 100% recommended
Delicious cake!! My husband wanted an ice cream cake for his birthday, I looked for it in several places but it was only made to order and they were very expensive, at Cold Stone I saw their delicious ice cream chocolate cake and I fell in love, the best thing was that I was able to place the order a day before and they took it to my house! I loved the service and all of us who enjoyed the cake thought it was 100% delicious!! I recommend it!!
Great ice cream choices and tasted so good! Nice place to go to with friends or family.
Poor customer service. The woman working there refused to sell us an additional scoop of ice cream because it would quote "tip over" in the cone. This, quite frankly, is the most ridiculous and laughable thing I have heard at an ice cream parlor. I only wanted two scoops total and was willing to pay for the additional one. I guess it was too difficult for her to figure out how to stack one on top of the other...
Great staff, we go as a family and constantly requested by kiddos. recommend 5/5
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