Firehouse Subs Shary Gateway

Above average. Netter Tham subway.

Atmosphere: 3

Food: 4

Service: 4

Firehouse was as delicious as ever. The only bad thing was the wait!! It took about 37 mins to get our order. I hope they do something about it, for the sake of those who have an hour lunch!

Atmosphere: 4

Food: 5

Service: 2

I arrived at 840 pm and store was already closed false advertisement saying you close at 9 not 20 minutes till 9 ??????

Atmosphere: 3

Food: 3

Service: 1

The staff here acts like customers are bothering them by ordering from them, the location is dirty with food on the floor and sticky tables, and they take forever to make the sandwiches. Please avoid this particular firehouse subs location.

Atmosphere: 1

Food: 3

Service: 1

We made a drive at 8:30 to find out that the employees working today, decided to close at 8:30 instead of 9pm even tough their door says 9pm. There were still a guy and a girl inside making signs from the inside that they were closed…. 30 min before their regular hours?

Atmosphere: 1

Service: 1

I've eaten many a times at Firehouse subs...I was introduced to them while in GA. They are heads and above local places like Subway...but this locale was severely lacking in the details.I went for lunch...place was fairly empty. I walk up to order and the male cashier greeted me with "Do you know what you want?" Good thing I did...but what type of greeting is that? That being said...I usually get the meatball sub, with the option of sweet n spicy. Blame me on this...I forgot to mention to make it sweet n spicy... however so did the cashier. Needless to say, I received the Italian version which is still good, but it's like getting the fried chicken sandwich when I wanted it grilled.But the most glaring issue I had...this male cashier had somewhat bushy hair..and no hairnet. After taking my order, he was hanging around the sandwich making station. And then he gets the bright idea to start fluffing his hair right next to the sandwiches...quite disgusting if you ask me. Not only will he be sending hair all over, but right along with dandruff or whatever else he might have in his hair. It was quite the turnoff.I will say this...I love the subs here. They come out piping hot...the selection is varied...and the Fireman's sauce is one of the best I've tasted for hot sandwiches. I will drink it on the side with my sandwich. But when you encounter a worker fluffing his hair by the sandwiches...you definitely will not return to that location.

Atmosphere: 3

Food: 5

Service: 1

Very lazy and unprofessional, cook was on his personal cell phone while serving food. Cashier was very rude, will never stop here again! I did not get their names but they were two African american employees-plain rude.

Very lazy and unprofessional, cook was on his personal cell phone while serving food. Cashier was very rude, will never stop here again! I did not get their names but they were two African american employees-plain rude.

Very lazy and unprofessional, cook was on his personal cell phone while serving food. Cashier was very rude, will never stop here again! I did not get their names but they were two African american employees-plain rude.

My family and I sat over 30 minutes this evening patiently waiting for sandwiches to be made. Our sandwiches finally were done just before 9pm and the girl running the register said we could not eat there as they close at 9pm and asked us to leave. We eat here very frequent and have never been treated this way. I hope this gets addressed.

Great place for your subs .... I personally like that they have three different sizes on their subs ... 6" , 8 " and a 12 " subs .... The 8" sub really hits the spot ... The staff are very nice ... Two thumbs up

Atmosphere: 5

Food: 5

Service: 5

Very slow service, quality of food has declined. Got both sandwich orders wrong. On the bright side, excellent selection of soda.

Atmosphere: 2

Food: 4

Service: 2

The two female employees seemed like they didn't want to be there. Were not very customer friendly. Ice dispenser was not working. After 5 very loud attempts, I was finally able to get one of the employees' attention. She very sarcastically asked if I needed ice. Thanks yo their attitudes, it makes you not want to go back.

Atmosphere: 1

Food: 5

Service: 1

I have the prime rib sub the meat was like two leather will never

The sandwich was decent and nothing mind blowing.. i did love the freshness of it... the wait time was 20 minutes for my order and it was just a sandwich... Not happy about that and the customer service was not good. Not very personable.