Amazing experience with the servers on the evening shifts, sweet and attentive. Patient and respectful. God bless this IHOP location!
Atmosphere: 5
Food: 4
Service: 5
Debbie. D. A.
Finally found an iHop with the best waitress, Wendy. Husband and I both felt the meal was that much more enjoyable with a friendly and extremely efficient waitress. Thank you for hiring Wendy.
Atmosphere: 4
Food: 4
Service: 5
Mel Liz
If I could rate 6 stars I would. They really did train that dragon!!!! I love berk hop.
Atmosphere: 5
Food: 5
Service: 5
Pachis Rodriguez
Remodelation was a good choice, place seems bigger, food is freshly made, loved blueberry pancakes, and the new flavor lemonades are great., We missed honey flavors, just one available, Ihope is a great place at any time of the day, prices too.
Atmosphere: 5
Food: 5
Service: 5
Juan Sandoval
Despite having a bad experience with the wait staff the last time we went, we decides to give it another try. Again, the server was rather rude and seemed disinterested in being there. The employees yell inappropriate conversations with the kitchen staff within earshot of all the customers.
The burgers we got were ok, despite having to remind the server that I requested onion rings, not fries. He took my plate back to the kitchen counter, but almost immediately returned the plate to me and said my rings would be out shortly.
As my wife was about halfway done with her burger, and the friend we invited was finishing her pancakes, a German Cockroach with an egg sack on it crawled up from below our table, up to the window sill. Our server was walking up with a refill so I pointed it out to him and he just walked away. Our friend killed it herself, but my wife was too disgusted to continue eating. He said he would tell the manager, but did nothing else. At that time, we noticed the window sills looked dirty. As we waited for our checks, a smaller cockroach walked across the window, so I smashed that one as well. The napkin I used also became dirty with whatever was all over the window and sill, definitely not clean.
Our friend asked for the manager. They did comp my wife's plate, and eventually our friend's also. They gave us the excuse that they just fumigated(fogged) the restaurant, so it happens. The manager also promised that the restaurant is very clean, so I showed him all the residue on my napkin. While we appreciate the comp'ing of most of the meal, the lack of responsibility for the matter left me feelinf nauseous. They seemed to believe that this is perfectly normal and acceptable. 2 roaches within 5 minutes?
Atmosphere: 1
Food: 3
Service: 1
Eli Buniu
Great service and great food. Would have given 5 stars if only the chefs knew how to cook a simple runny sunny-side egg. I have given them many chances by going several times and they always serve them half raw (white part half raw). WHITE part SHOULD be COOKED properly, yellow part runny (or as customer wants). Last few times i had to ask for them to cook it more since big part of the white area would be raw (transparent). They would bring it with still some of the white part raw…. Im a chef myself, so I had to bite my lip not to go into the kitchen and literally teach them how to. I don’t know who the chefs are but they REALLY need to learn the BASICS of cooking a simple egg. I love iHOP, but i haven’t gone again because of this repetitive problem. Everything else is great at this place.
Eric Trevino
I was very disappointed with their service here. We were there for 2 hours and not once did they check up on us. At one point I had to get up and get my drink. I spoke with the manager and he offered to get our food in 3 mins. If that was the case, why didn't they bring out our food 3 min after we arrived there?🤔 I really felt the whole experience was very unprofessional. 👎👎👎👎
Service: 1
Joy Ndegwa
We were eating and needed to-go boxes for our omelette stack of pancakes and so on. They bring these 3inX3in boxes and we all looking at the waiter confused. Anyways we all tell our server(bless their soul) to bring out the real boxes and they said that they are no longer aloud to provide bigger boxes and we are supposed to fit our food in those little ass boxes. Like bsffr.
Atmosphere: 4
Food: 5
Service: 5
Emilly Juarez
we asked for a bigger box but were told we couldnt get one , we had to take múltiples
Atmosphere: 3
Food: 3
Service: 3
jeffrey lowery
Very poor service. Waited over 25 minutes for food. Steak was over cooked and eggs where cold.
We were immediately greeted by the manager and wait staff upon entering the restaurant. The restaurant is very clean and well organized. As for the food it was fresh and tasted great! The food portions are generous and very filling. Thank you to Jose D. for being courteous and attentive. He ensured that we would receive the best service. Thank you !
Atmosphere: 5
Food: 5
Service: 5
JUANYTA CHAVERO
Bad bad service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: World-Famous Pancake Combo
Michelle Escalante
the place was too small. was seated in an area where the servers kept bumping into us and the party behind me kept hitting my chair. not a pleasant experience. food was just okay, didn’t have high expectation
Atmosphere: 3
Food: 3
Service: 3
Antonio Bautista
Very good place for breakfast, the waiters and the person who greets you are very friendly.
Ashley Figueroa
The best went with my mother and 10 kids Jose was amazing 😍
Amazing experience with the servers on the evening shifts, sweet and attentive. Patient and respectful. God bless this IHOP location!
Atmosphere: 5
Food: 4
Service: 5
Finally found an iHop with the best waitress, Wendy. Husband and I both felt the meal was that much more enjoyable with a friendly and extremely efficient waitress. Thank you for hiring Wendy.
Atmosphere: 4
Food: 4
Service: 5
If I could rate 6 stars I would. They really did train that dragon!!!! I love berk hop.
Atmosphere: 5
Food: 5
Service: 5
Remodelation was a good choice, place seems bigger, food is freshly made, loved blueberry pancakes, and the new flavor lemonades are great., We missed honey flavors, just one available, Ihope is a great place at any time of the day, prices too.
Atmosphere: 5
Food: 5
Service: 5
Despite having a bad experience with the wait staff the last time we went, we decides to give it another try. Again, the server was rather rude and seemed disinterested in being there. The employees yell inappropriate conversations with the kitchen staff within earshot of all the customers.
The burgers we got were ok, despite having to remind the server that I requested onion rings, not fries. He took my plate back to the kitchen counter, but almost immediately returned the plate to me and said my rings would be out shortly.
As my wife was about halfway done with her burger, and the friend we invited was finishing her pancakes, a German Cockroach with an egg sack on it crawled up from below our table, up to the window sill. Our server was walking up with a refill so I pointed it out to him and he just walked away. Our friend killed it herself, but my wife was too disgusted to continue eating. He said he would tell the manager, but did nothing else. At that time, we noticed the window sills looked dirty. As we waited for our checks, a smaller cockroach walked across the window, so I smashed that one as well. The napkin I used also became dirty with whatever was all over the window and sill, definitely not clean.
Our friend asked for the manager. They did comp my wife's plate, and eventually our friend's also. They gave us the excuse that they just fumigated(fogged) the restaurant, so it happens. The manager also promised that the restaurant is very clean, so I showed him all the residue on my napkin. While we appreciate the comp'ing of most of the meal, the lack of responsibility for the matter left me feelinf nauseous. They seemed to believe that this is perfectly normal and acceptable. 2 roaches within 5 minutes?
Atmosphere: 1
Food: 3
Service: 1
Great service and great food. Would have given 5 stars if only the chefs knew how to cook a simple runny sunny-side egg. I have given them many chances by going several times and they always serve them half raw (white part half raw). WHITE part SHOULD be COOKED properly, yellow part runny (or as customer wants).
Last few times i had to ask for them to cook it more since big part of the white area would be raw (transparent). They would bring it with still some of the white part raw….
Im a chef myself, so I had to bite my lip not to go into the kitchen and literally teach them how to. I don’t know who the chefs are but they REALLY need to learn the BASICS of cooking a simple egg. I love iHOP, but i haven’t gone again because of this repetitive problem.
Everything else is great at this place.
I was very disappointed with their service here. We were there for 2 hours and not once did they check up on us. At one point I had to get up and get my drink. I spoke with the manager and he offered to get our food in 3 mins. If that was the case, why didn't they bring out our food 3 min after we arrived there?🤔
I really felt the whole experience was very unprofessional. 👎👎👎👎
Service: 1
We were eating and needed to-go boxes for our omelette stack of pancakes and so on. They bring these 3inX3in boxes and we all looking at the waiter confused. Anyways we all tell our server(bless their soul) to bring out the real boxes and they said that they are no longer aloud to provide bigger boxes and we are supposed to fit our food in those little ass boxes. Like bsffr.
Atmosphere: 4
Food: 5
Service: 5
we asked for a bigger box but were told we couldnt get one , we had to take múltiples
Atmosphere: 3
Food: 3
Service: 3
Very poor service. Waited over 25 minutes for food. Steak was over cooked and eggs where cold.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
We were immediately greeted by the manager and wait staff upon entering the restaurant. The restaurant is very clean and well organized. As for the food it was fresh and tasted great! The food portions are generous and very filling. Thank you to Jose D. for being courteous and attentive. He ensured that we would receive the best service. Thank you !
Atmosphere: 5
Food: 5
Service: 5
Bad bad service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: World-Famous Pancake Combo
the place was too small. was seated in an area where the servers kept bumping into us and the party behind me kept hitting my chair. not a pleasant experience. food was just okay, didn’t have high expectation
Atmosphere: 3
Food: 3
Service: 3
Very good place for breakfast, the waiters and the person who greets you are very friendly.
The best went with my mother and 10 kids Jose was amazing 😍
Atmosphere: 5
Food: 5
Service: 5
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