Jack in the Box

151 W Nolana Ave, McAllen
(956) 687-6909

Recent Reviews

Sort by
Brit Mtz

I don’t usually do reviews, drink is flat, a lady on the speaker told me “NEXT” when I said I placed a mobile order. No condiments or napkins, I ordered regular and monster tacos, they both came flat with a small piece of cheese inside and without any lettuce and sauce. I ordered the Nashville mozzarella sticks and it didn’t come with the ranch as mentioned on the menu. On top of this disappointing order, the churros didn’t have the cinnamon and there was egg shell on the breakfast jack. Very disappointed in this jack in the box, everything in the order came out wrong.

Atmosphere: 1

Food: 1

Service: 1

Julie Valdez

Ordered only have 30 minutes lunch messed up my order. Points only online....special many things wrong with this place.

Atmosphere: 1

Food: 3

Service: 1

raul orlando de la pena

Yall night shift don’t know how to get an order right took forever

Atmosphere: 1

Food: 1

Service: 1

Jose Martinez

The time is 12:45 PM and check in the box has a vehicle blocking the drive-through.

Atmosphere: 1

Food: 1

Service: 1

Rodolfo Flores

Fresh, delicious and fast

Atmosphere: 5

Food: 5

Service: 5

Chris Maner

I ordered off of DoorDash and the lettuce was soggy the tomatoes look like they had been out all day, and the tacos were burnt and had no meat or veggies literally nothing at all. Whoever made this order needs to be fired.

Atmosphere: 1

Food: 1

Service: 1

Evan Joseph

They closed and locked the doors at 8:30 and told me to go through the drive through, they never stay open to 2am, they are always closing the dining area super early, and to top it off they can comprehend instructions.

Atmosphere: 1

Food: 2

Service: 1

Seth Michael

Spent 30 minutes in drive through waiting my order just for it to be cold.
You either need more employed or retrain the existing ones

Atmosphere: 1

Food: 2

Service: 1

Wendolyn Cisneros

Google says they close at 2 am, pulled up sometime at 12:30 to the drive thru and the worker didn’t want to take my order because apparently they were closed and only taking online orders. Ended up being stuck in line while other people were getting their orders? Fix the damn hours!

Atmosphere: 1

Food: 1

Service: 1

Infectedwolf's Gamepitt

False advertising. Close way before advertised closing time

Atmosphere: 1

Food: 1

Service: 1

Emily Champion

…We’d like to take a moment to recognize Juan (Manager) for going above the call of duty in providing excellent customer service!
-Thank You

Atmosphere: 5

Food: 5

Service: 5

Spidey Dance

Bacon ultimate! My flavorite, I always add an extra meat patty because there NEEDS to be a triple meat on the menu.

Atmosphere: 5

Food: 5

Service: 5

Cristian Trejo

Trash customer service, couldn't even order 1 drink. Cashier struggled with two jr kids.

Felicia De Santiago

Placed an order online. Was told it was 7-9 mins. Still 30 mins later and still waiting for the order. They should staff AT LEAST 2 more people. No greeting when you walk and not one person has come to the register in almost 20 mins I’ve been standing here waiting. Just having more staff manning the front and helping with orders couldnsolve a lot of problems!!

Atmosphere: 4

Food: 3

Service: 1

chris garcia

I came at 12:23 and walked in and was told just the drive through was open when it clearly says on the door till 2am I came for a door dash

Atmosphere: 1

Food: 1

Service: 1

Loading...