This is the second time I have had this issue where my online order never gets delivered. I call to speak to manager and manager say to speak to 3rd party delivery company. I have been given the runaround for the 2nd time going back and forth with store manager that give the excuse of "there is nothing she can do" Advised her I order directly through the Jersey Mike's site and the accountability should be theirs and not 3rd party delivery company. Now she stated my order was picked and the doordash person says they have not picked up with a text message stating they are waiting on my order. I will no longer order from this location and use a different location with friendlier service and know the restaurant industry is about making thing right whether its your food, your order or your service!! Now I did not get my order because they said someone else picked up and now no lunch. No refund because someone else picked up. Horrible service
Service: 1
Luis Rodriguez (Reloj Sistemas)
Excellent place very delicious!
Atmosphere: 5
Food: 5
Service: 5
Edward Villanueva
Got the Italian sub and really enjoyed it! Sub was a good size for the regular and they don't skimp out on the protein which is great. The root beer is delish! Only my second time and I'll definitely keep comming back!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cookie, Jersey Shore's Favorite
michael aquino
As I have said before on other reviews I am a new jersey transplant who found roots here in Texas. The subs are good and all and the juice is definitely reminiscent of back home I feel they need some extra cheese selections to go on the cold sandwiches, like Muenster, sliced mozzarella and even some yellow American. Inside the store is usually clean but a bit bland and cold. Maybe a bit more decoration. But all in all a good place to grab a bite to eat. The employees are respectful and do they job well. Always recommended .
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: The Original Italian
David Contreras
Update on previous comment: I had a general manager and he reached out to gather more information. He assured of the necessary steps to attend to this matter. I greatly appreciate his call back and interest in this matter. I told him that I greatly appreciated his time and concern to this matter and that I will continue to go to Jersey Mike's from here on out. I highly recommend Jersey Mike's and I understand that not all staff care for the quality of service as much as the owner of the establishment. I totally understand and Jersey Mike's GM proved they care about their customers. Thank you Jersey Mike's.
----- Previous comment: I would like to suggest that the staff make sure to clean the knives used to cut the subs, removing any dressing or food residue. I mention this because I am allergic to mayonnaise. The customer before me had his sub cut with a knife covered in mayonnaise, which was visible. When it was my turn, the staff didn't clean the knife and used it to cut my sandwich, despite the mayo on it. I informed the staff about my allergy and requested a new sub. I hope this complaint leads to better food handling practices. I recently became a customer of Jersey Mike's and prefer your subs to Subway's. I would hate to stop coming because your subs are excellent and amazing. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sub
Maria Aguilar
Place is always super clean and food is out fast. Subs are great. Personal favorite the Bug Kahuna but with provolone cheese.
James Moore
Parking: Have to enter from behind the building, no street entrance
Atmosphere: 4
Food: 5
Service: 5
Don Spencer
Other sandwich shops can't compete. It's the quality; even the ? is great
The best sub besides Jimmy John's that you're going to get in the valley period.
Rodney R
Philly sandwich was very good lots of flavor.
Atmosphere: 5
Food: 5
Service: 5
Rollin Rippel
Linda was very friendly and helpful. We had one hot #26 and a cold #5. Both sandwiches were great.
Atmosphere: 4
Food: 5
Service: 5
pau
linda runs the store so well, everything and everyone is always in top top shape! the food is delicious and always fresh and even with a long line, it’s so worth the wait!
This is the second time I have had this issue where my online order never gets delivered. I call to speak to manager and manager say to speak to 3rd party delivery company. I have been given the runaround for the 2nd time going back and forth with store manager that give the excuse of "there is nothing she can do" Advised her I order directly through the Jersey Mike's site and the accountability should be theirs and not 3rd party delivery company. Now she stated my order was picked and the doordash person says they have not picked up with a text message stating they are waiting on my order. I will no longer order from this location and use a different location with friendlier service and know the restaurant industry is about making thing right whether its your food, your order or your service!! Now I did not get my order because they said someone else picked up and now no lunch. No refund because someone else picked up. Horrible service
Service: 1
Excellent place very delicious!
Atmosphere: 5
Food: 5
Service: 5
Got the Italian sub and really enjoyed it! Sub was a good size for the regular and they don't skimp out on the protein which is great. The root beer is delish! Only my second time and I'll definitely keep comming back!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cookie, Jersey Shore's Favorite
As I have said before on other reviews I am a new jersey transplant who found roots here in Texas. The subs are good and all and the juice is definitely reminiscent of back home I feel they need some extra cheese selections to go on the cold sandwiches, like Muenster, sliced mozzarella and even some yellow American. Inside the store is usually clean but a bit bland and cold. Maybe a bit more decoration. But all in all a good place to grab a bite to eat. The employees are respectful and do they job well. Always recommended .
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: The Original Italian
Update on previous comment: I had a general manager and he reached out to gather more information. He assured of the necessary steps to attend to this matter. I greatly appreciate his call back and interest in this matter. I told him that I greatly appreciated his time and concern to this matter and that I will continue to go to Jersey Mike's from here on out. I highly recommend Jersey Mike's and I understand that not all staff care for the quality of service as much as the owner of the establishment. I totally understand and Jersey Mike's GM proved they care about their customers. Thank you Jersey Mike's.
----- Previous comment: I would like to suggest that the staff make sure to clean the knives used to cut the subs, removing any dressing or food residue. I mention this because I am allergic to mayonnaise. The customer before me had his sub cut with a knife covered in mayonnaise, which was visible. When it was my turn, the staff didn't clean the knife and used it to cut my sandwich, despite the mayo on it. I informed the staff about my allergy and requested a new sub. I hope this complaint leads to better food handling practices. I recently became a customer of Jersey Mike's and prefer your subs to Subway's. I would hate to stop coming because your subs are excellent and amazing. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sub
Place is always super clean and food is out fast. Subs are great. Personal favorite the Bug Kahuna but with provolone cheese.
Parking: Have to enter from behind the building, no street entrance
Atmosphere: 4
Food: 5
Service: 5
Other sandwich shops can't compete. It's the quality; even the ? is great
Atmosphere: 3
Food: 4
Service: 5
Hands down the best ?
Atmosphere: 5
Food: 5
Service: 5
Great food and
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Damn your sandwiches are
Atmosphere: 4
Food: 5
Service: 5
The best sub besides Jimmy John's that you're going to get in the valley period.
Philly sandwich was very good lots of flavor.
Atmosphere: 5
Food: 5
Service: 5
Linda was very friendly and helpful. We had one hot #26 and a cold #5. Both sandwiches were great.
Atmosphere: 4
Food: 5
Service: 5
linda runs the store so well, everything and everyone is always in top top shape! the food is delicious and always fresh and even with a long line, it’s so worth the wait!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
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