Subway
3512 N 23rd St, McAllen
(956) 994-8710
Recent Reviews
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dude EVERY SINGLE TIME I COME TO THIS SUBWAY THE EMPLOYEES ARE EITHER HALF ASLEEP, IRRITABLE, UNFRIENDLY, OR OTHERWISE ON SOMETHING. idk what that places problem is, or maybe what their hiring policy is like, but ALL YALL need to get trained on BASIC customer service. i dont need chic fil a workers saying “my pleasure” every minute, but i even more DONT want someone serving me food or talking to me begrudgingly before i even get a chance to order. i just thru the drive thru, didnt like the dude at the window, didnt ask me anything, talk to me, his energy was like i interrupted a convo of his or something. idk man, yall too grown to be this incompetent. im going to a different subway. ridiculous, its in the morning & yall just opened, u aint gotta smile & fake happy, but at least be cordial.
Atmosphere: 1
Food: 3
Service: 1
Usually we go to jersey Mike's. Decided on something different so Went to subway for a couple sandwiches after working on our fence.
The 2 employees were sitting at a table when I walked in. I had to ask twice what kind of bread they had. I ordered a turkey with bacon and an Italian. There wasn't very much meat on either one, didn't ask if I wanted the sauce on the Italian.
Felt like I was putting her out by coming in to order.
I won't be back and should have went to jersey Mike's.
Food: 1
Service: 1
I paid almost 20 dollars for a foot long combo and the soda machine didn't work
I made a mobile order and I’ve been to subway plenty of times, I’ve ordered the same thing for 5 years now, I got a spicy Italian with siracha and usually they put a little bit so this time I asked to put double than usual, I get the bag from my co worker and it’s stained with oil, I open the sand which and there was hardly lettuce, it’s as if someone got the bottle and just squeezed with both hands and slammed the bread and wrapped it as is. I ate one half and couldn’t bare to eat the other, my stomach was already aching from the exaggerated amount of siracha. I made an order of two of these and they’re are both the same. What a waste of time and my stomach ruined.
Atmosphere: 3
Food: 1
Service: 1
The food was not fresh, you could tell that the vegetables were already quite old.
Atmosphere: 3
Food: 3
Service: 4
This Subway stands out above the rest! I went at 9:55 pm and the cute goth girl was still nice enough to let me order . I will definitely be back and I'll try to not be so late next time ?.
Atmosphere: 5
Food: 5
Service: 5
Went to subway tonight and the staff was wonderful. It was late and close to closing time but they were very accommodating. Definitely be back. Excellent staff shout out to the goth girl ?
Atmosphere: 5
Food: 5
Service: 5
Showed up at the drive thru placed my order. But by my surprise when I was about to pay the manager tells me there’s no vegetables So I was gonna get a plain sandwich for the same price. This is not acceptable it’s a big business that should have all the ingredients advertised.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Savory Rotisserie-Style Chicken Caesar Signature Wrap
The staff are very nice. This location smells weird inside. With today's visit, my sandwich was missing pepperoni. Also, I tried one of the new sidekicks the pretzel and it was not eatable. The pretzel was hard as a rock and tasted burned side.
Atmosphere: 4
Food: 4
Service: 5
Stopped at drive through for 2 pretzels and got home (less than 3 miles) and the pretzels were hard as a ROCK. Completely inedible. Called the restaurant to make them aware that person who made them obviously needs retraining. Response “Ok is that all? What do you want? You coming back or what? Poor customer service poor food will definitely not go there again!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Abel super great employee, he helped us with a smile all the time. Only reason was because the other two employees (a black male and a white male) were not only super rude they seemed like they didn’t wanna work at all. IF YOU DONT WANNA WORK QUIT. But GREAT JOB Abel !
Atmosphere: 3
Food: 5
Service: 3
Service here is awful. Everytime I have gone the food is average but the two workers are so rude and disgruntled. I know food service can be very difficult but I promise if you hate your job you can find something else. Wish I could give zero stars for this crew.
Atmosphere: 1
Food: 4
Service: 1
Was here before, after they went to preorder on phone, including for toppings. Service is polite, knowledgeable, and fast.... The longest part of ordering was putting everything into phone on the app. We got double cookies but I think we just ordered one each. But not sure. Soda dispenser was out of Dr. Pepper soda syrup, but they replaced it right away. Enjoyed a whole toasted Footlong each in honor of my Son starting enlistment process with US Navy.
Kid-friendliness: Bring the kids. Always welcome. My Son got Macadamia Nuts cookies and I got Double Chocolate Cookies. Both tasted awesome. Get your bread pretoasted for a free upgrade. Worth it.
Wheelchair accessibility: Parking directly outside front door. Many wheelchair accessible spots. And getting inside is easy with only one set of doors. You can access the whole restaurant, including restrooms.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Footlong Cookie
Went there with my husband, sister in law and niece, and we were all surprised with the attitude the workers. The whole time they seemed annoyed and acted like they were doing us a favor.. I'm not sure if they're overworked or underpaid, but both the guy and the girl who made our food has a Nasty attitude. Good thing our order was To Go.
Atmosphere: 3
Food: 4
Service: 1
Inattentive employees. Great food, place all to ourselves.
Atmosphere: 4
Food: 5
Service: 4
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