Stole my money! Put in an order and then waited for 20 minutes just to be told the oven wasn’t working. Then when we asked if we could cancel, the guy at the window said he would cancel it and our money would be back in the card in a few minutes. We left and went home, it said we picked up our order and the money was never returned. I called and asked where my money was and they told me they couldn’t do it and I would need to speak to a manger so I asked to speak to a manager but apparently they didn’t come in until the next day. I called the next day and the person who answered then said the manager didn’t come in until Monday. Tried to call today with no answer. Reported to corporate. It might not be a lot but it’s still theft.
Atmosphere: 1
Food: 1
Service: 1
Aurora Galván
They removed the mozarella cheese :(
Atmosphere: 5
Food: 4
Service: 5
Andres Lopez
I waited in the drive thru for 30 minutes, had to call them if they were gonna take my order. Worst experience I had at Subway. Don't bother coming here.
Atmosphere: 1
Food: 1
Service: 1
gilbert perez
Order two sandwiches at 1:36pm online @1:51 it was ready to pick up my wife got there at ready to pick up at 1:51 when the notification was ready when she got there it wasn't ready and she waited for 10 minutes while staff stood around. When my wife ask if she could cancel the order, they laughed and mock her. Subway Executives need to invest in training staff on harassment and Intimidation I've never seen or heard of this attitude in south texas area it's sad where subway heading, just pay the up charge and get a jersey Mike's sandwich
Atmosphere: 1
Food: 1
Service: 1
Leonel Cepeda
Good food and smells
Atmosphere: 5
Food: 5
Service: 1
Google user
I am a fan of the Subway at this location. The place is clean, and the staff is friendly. Corporate has made some changes to the menu that is a bit off putting, but it's not the fault of the staff. Still, if you want something to eat quick that isn't a hamburger, or a greasy meal, Subway is a good choice for getting something under the fast food category. Give this location a shot. It's one of the better Subway locations.
Spirit and Faith
Just wanted to say that I love this subway and I get great service every time I go. Working in the service or restaurant industry is a hard job . I appreciate their hard work and some shouldn’t treat them like they’re so entitled. Practice kindness .
Faith Kitten
Just wanted to say that I love this subway and I get great service every time I go. Working in the service or restaurant industry is a hard job . I appreciate their hard work and some shouldn’t treat them like they’re so entitled. Practice kindness .
Rafael Sepulveda
I am a fan of the Subway at this location. The place is clean, and the staff is friendly.Corporate has made some changes to the menu that is a bit off putting, but it's not the fault of the staff.Still, if you want something to eat quick that isn't a hamburger, or a greasy meal, Subway is a good choice for getting something under the fast food category.Give this location a shot. It's one of the better Subway locations.
Rosa Alaniz
I can not rate my subway sub, delivery of needed ingredients at 1:30 had not been delivered. Better luck next
The guy with the curly hair was the friendliest staff member ive ever meet, i wasn't doing to well comming in being in a bad mood and i honestly thought he read my body language and started talking to me, by the end he had me laughing and made it a better experience than just asking what i wanted and letting me be in and out of the place, a friend of mine Sabrina also made me laugh a bit while i was there but then i also heard that a lady which i will call a karen complained because the 3rd worker there laughed in good mood, karen decided to call and complain because she said he was high when he clearly wasn't, i even saw him for myself, at most the only thing was that he looked upset about the complaint and was sad about it, but i checked his eyes and they weren't pink! Indicating that no the young man there who received the complaint was not under the influence
Ana Salinas
One of the WORST service ever. My sister and I went through the drive through, we were being totally and absolutely polite and nice. The girl since the very beginning was being really rude and sarcastic for some reason. Never again will I be returning. Manager please look into your employees.
Leyla Munoz
I went to this subway at 9pm and they were fully closed. The two workers inside saw me and started shaking their heads and wouldn't open the door even though they don't close till 10pm. I've had this problem with almost every single subway. They just close whenever they feel like it.
Jose Gonzalez
Subway employee was talking to female customer far too long in drive thru, after the order was given. We called him twice and he just told us to hold on. Very bad customer service.
Rebecca Gonzalez
Horrible service the guy at the window talked to the woman for 30 minutes and never took my order. Horrible customer service and overall not good place
Stole my money! Put in an order and then waited for 20 minutes just to be told the oven wasn’t working. Then when we asked if we could cancel, the guy at the window said he would cancel it and our money would be back in the card in a few minutes. We left and went home, it said we picked up our order and the money was never returned. I called and asked where my money was and they told me they couldn’t do it and I would need to speak to a manger so I asked to speak to a manager but apparently they didn’t come in until the next day. I called the next day and the person who answered then said the manager didn’t come in until Monday. Tried to call today with no answer. Reported to corporate. It might not be a lot but it’s still theft.
Atmosphere: 1
Food: 1
Service: 1
They removed the mozarella cheese :(
Atmosphere: 5
Food: 4
Service: 5
I waited in the drive thru for 30 minutes, had to call them if they were gonna take my order. Worst experience I had at Subway. Don't bother coming here.
Atmosphere: 1
Food: 1
Service: 1
Order two sandwiches at 1:36pm online @1:51 it was ready to pick up my wife got there at ready to pick up at 1:51 when the notification was ready when she got there it wasn't ready and she waited for 10 minutes while staff stood around. When my wife ask if she could cancel the order, they laughed and mock her. Subway Executives need to invest in training staff on harassment and Intimidation I've never seen or heard of this attitude in south texas area it's sad where subway heading, just pay the up charge and get a jersey Mike's sandwich
Atmosphere: 1
Food: 1
Service: 1
Good food and smells
Atmosphere: 5
Food: 5
Service: 1
I am a fan of the Subway at this location. The place is clean, and the staff is friendly. Corporate has made some changes to the menu that is a bit off putting, but it's not the fault of the staff. Still, if you want something to eat quick that isn't a hamburger, or a greasy meal, Subway is a good choice for getting something under the fast food category. Give this location a shot. It's one of the better Subway locations.
Just wanted to say that I love this subway and I get great service every time I go. Working in the service or restaurant industry is a hard job . I appreciate their hard work and some shouldn’t treat them like they’re so entitled. Practice kindness .
Just wanted to say that I love this subway and I get great service every time I go. Working in the service or restaurant industry is a hard job . I appreciate their hard work and some shouldn’t treat them like they’re so entitled. Practice kindness .
I am a fan of the Subway at this location. The place is clean, and the staff is friendly.Corporate has made some changes to the menu that is a bit off putting, but it's not the fault of the staff.Still, if you want something to eat quick that isn't a hamburger, or a greasy meal, Subway is a good choice for getting something under the fast food category.Give this location a shot. It's one of the better Subway locations.
I can not rate my subway sub, delivery of needed ingredients at 1:30 had not been delivered. Better luck next
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
The guy with the curly hair was the friendliest staff member ive ever meet, i wasn't doing to well comming in being in a bad mood and i honestly thought he read my body language and started talking to me, by the end he had me laughing and made it a better experience than just asking what i wanted and letting me be in and out of the place, a friend of mine Sabrina also made me laugh a bit while i was there but then i also heard that a lady which i will call a karen complained because the 3rd worker there laughed in good mood, karen decided to call and complain because she said he was high when he clearly wasn't, i even saw him for myself, at most the only thing was that he looked upset about the complaint and was sad about it, but i checked his eyes and they weren't pink! Indicating that no the young man there who received the complaint was not under the influence
One of the WORST service ever. My sister and I went through the drive through, we were being totally and absolutely polite and nice. The girl since the very beginning was being really rude and sarcastic for some reason. Never again will I be returning. Manager please look into your employees.
I went to this subway at 9pm and they were fully closed. The two workers inside saw me and started shaking their heads and wouldn't open the door even though they don't close till 10pm. I've had this problem with almost every single subway. They just close whenever they feel like it.
Subway employee was talking to female customer far too long in drive thru, after the order was given. We called him twice and he just told us to hold on. Very bad customer service.
Horrible service the guy at the window talked to the woman for 30 minutes and never took my order. Horrible customer service and overall not good place