terrible service. i went through the drive thru, and the employee was in a rush to take my order. when i got home i found out the nuggets were half raw and when i was about to call to make a claim i realized she didn't give me my receipt. i've visited other locations in the RGV but this the first time something like this happened at wendy's. very disappointed
Food: 1
Denisse Maggard
If I could leave I worse review I would. They asked me to move forward and they forgot about me, I had to get out of the car and go ask them about my food after 20 min waiting in the sun with 2 kids. I asked for 2 kids meals with chocolate milk and as Soon my dauthers tried it told me it wasn’t chocolate milk so I had to ask them for the chocolate milk which I had to get out of my car too and get it. In a super rude way the “manager 1” asked for the milks I told them they were open but happy to give them back and throw them in the trash in front of us super upset. Acting like that in from of my 2 little ones? They made 2 mistakes and act that way instead of I’m sorry take small free fries. At least I’m sorry? Terrible experience!
Peggy Trom
For the past several times, this location has either been out of baked potatoes or chile or both and today was the same thing.
Atmosphere: 1
Food: 1
Service: 1
Marisela Huizar
The food wasn't good because they over fried the French fries was toasty like the French fries was getting burn like they are not putting attention what they are doing or cooking the food. We're not going back to that Wendy's place.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich
Hector Rodriguez
Took 20 minutes for 1 single cheese burger and 2 tenders. Guy didnt apologize or anything. Avoid this place. Go to McDonald's or chikfila across the street
Atmosphere: 1
Food: 1
Service: 1
Danny's Mobile Tune Up
Every time I stop here for chili, they say they dont have any because they are still cooking it?! Really?? There should always be chili available! What's next no burgers, because we still cooking?! Ridiculous!
Atmosphere: 1
Food: 1
Service: 1
Enrique Cadena
The worst Wendy's ever for customer service, food and overall atmosphere. I purchased the 8.00 combo that includes two junior bacon cheeseburger, small chili and a Cobb salad. When I approached the counter nobody was there to take my order. When someone finally came over to take my order, I ordered the before mentioned food. Well the lady at the counter could not understand that I wanted a Cobb salad with classic chicken instead of grilled chicken. She called someone over and I explained to him what I wanted. I even pointed Ted at the screen where they had a picture of crispy chicken tenders. He said ok. When my partial order came out it was the Cobb salad with grilled chicken instead of the classic chicken and small chili. I went up to the counter and told her that I wanted crispy chicken. They took my cobb salad back and took out the grilled chicken and put a dried old crispy chicken patty. They did not even cut it. They should have replaced the salad. The lady told me I just needed my fries. Well other customers came in and got their food that included fries and I was still waiting, while my chili was getting cold. I finally went up to the counter and she saw me and gave me an order of fries. I explained to her that I was still missing my burgers. She asked for my receipt and the manager was there and he asked what name the order was under. They finally gave me my burgers that were cold and the fries were cold. I waited over thirty minutes for my food. I will never go to this Wendy's again. I should have asked for my money back. I gave it a one star rating because I have no other choice. It deserves a zero rating.
Atmosphere: 1
Food: 1
Service: 1
Ruben Negrete
Today a manager called my name for the order. Instead of giving me the food he DEMANDED that I apologize to their patron. Imagine that telling a 43 year old man by a 20 some year old what to do. I will never apologize for something I did nothing wrong.
A woman took a very long time to order her $2 meal. After she kept talking chit chat not aware someone was also in line waiting to order. Once she stopped I moved up and said excuse me id like to order. Payed no attention to her and ordered just a sandwich and waited.
Instead of going after me for that how about fix your icecream machine and fix those lights to the outside of the Wendy's. It looks closed and your losing customers more than 1 way and now we all know why.
Atmosphere: 1
Food: 3
Service: 1
Jorge Mendoza
Got hate crimed by some dumb dude here lmao and the food sucked lol
Food overall quality is OK, but Environment is extremely poor. Employees appearance is not up to par. Cleaning utensils such as broom are stored in plain customer view while ordering at counter. Needless to say this restaurant is POORLY MANAGED!!!
Atmosphere: 1
Food: 4
Service: 3
Patrick Carlson
Building is run down dirty inside and out trash every where. I made an online order and when I arrived at the store order was not completed I arrived waited almost 15 min for my food.
Atmosphere: 1
Food: 1
Service: 1
Alberto Perez
Service was slow, food was semi cold.
Atmosphere: 3
Food: 4
Service: 3
Humberto Lopez
Very slow service Nothing fast food here Waited 20 min for 4 small burgers
Atmosphere: 2
Food: 2
Service: 1
Ian Pugh
Found out that the Ghost Pepper Chicken Sandwich was discontinued? What the heck? Huge fail, that was one of if not the best fast casual chicken sandwiches you could get. Whoever made this decision was an idiot.
Biggie bag ... Need I say more.
Atmosphere: 5
Food: 5
Service: 5
terrible service. i went through the drive thru, and the employee was in a rush to take my order. when i got home i found out the nuggets were half raw and when i was about to call to make a claim i realized she didn't give me my receipt. i've visited other locations in the RGV but this the first time something like this happened at wendy's. very disappointed
Food: 1
If I could leave I worse review I would. They asked me to move forward and they forgot about me, I had to get out of the car and go ask them about my food after 20 min waiting in the sun with 2 kids. I asked for 2 kids meals with chocolate milk and as Soon my dauthers tried it told me it wasn’t chocolate milk so I had to ask them for the chocolate milk which I had to get out of my car too and get it. In a super rude way the “manager 1” asked for the milks I told them they were open but happy to give them back and throw them in the trash in front of us super upset. Acting like that in from of my 2 little ones? They made 2 mistakes and act that way instead of I’m sorry take small free fries. At least I’m sorry? Terrible experience!
For the past several times, this location has either been out of baked potatoes or chile or both and today was the same thing.
Atmosphere: 1
Food: 1
Service: 1
The food wasn't good because they over fried the French fries was toasty like the French fries was getting burn like they are not putting attention what they are doing or cooking the food. We're not going back to that Wendy's place.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich
Took 20 minutes for 1 single cheese burger and 2 tenders. Guy didnt apologize or anything. Avoid this place. Go to McDonald's or chikfila across the street
Atmosphere: 1
Food: 1
Service: 1
Every time I stop here for chili, they say they dont have any because they are still cooking it?! Really?? There should always be chili available! What's next no burgers, because we still cooking?! Ridiculous!
Atmosphere: 1
Food: 1
Service: 1
The worst Wendy's ever for customer service, food and overall atmosphere. I purchased the 8.00 combo that includes two junior bacon cheeseburger, small chili and a Cobb salad. When I approached the counter nobody was there to take my order. When someone finally came over to take my order, I ordered the before mentioned food. Well the lady at the counter could not understand that I wanted a Cobb salad with classic chicken instead of grilled chicken. She called someone over and I explained to him what I wanted. I even pointed Ted at the screen where they had a picture of crispy chicken tenders. He said ok. When my partial order came out it was the Cobb salad with grilled chicken instead of the classic chicken and small chili. I went up to the counter and told her that I wanted crispy chicken. They took my cobb salad back and took out the grilled chicken and put a dried old crispy chicken patty. They did not even cut it. They should have replaced the salad. The lady told me I just needed my fries. Well other customers came in and got their food that included fries and I was still waiting, while my chili was getting cold. I finally went up to the counter and she saw me and gave me an order of fries. I explained to her that I was still missing my burgers. She asked for my receipt and the manager was there and he asked what name the order was under. They finally gave me my burgers that were cold and the fries were cold. I waited over thirty minutes for my food. I will never go to this Wendy's again. I should have asked for my money back. I gave it a one star rating because I have no other choice. It deserves a zero rating.
Atmosphere: 1
Food: 1
Service: 1
Today a manager called my name for the order. Instead of giving me the food he DEMANDED that I apologize to their patron. Imagine that telling a 43 year old man by a 20 some year old what to do. I will never apologize for something I did nothing wrong.
A woman took a very long time to order her $2 meal. After she kept talking chit chat not aware someone was also in line waiting to order. Once she stopped I moved up and said excuse me id like to order. Payed no attention to her and ordered just a sandwich and waited.
Instead of going after me for that how about fix your icecream machine and fix those lights to the outside of the Wendy's. It looks closed and your losing customers more than 1 way and now we all know why.
Atmosphere: 1
Food: 3
Service: 1
Got hate crimed by some dumb dude here lmao and the food sucked lol
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food overall quality is OK, but Environment is extremely poor. Employees appearance is not up to par. Cleaning utensils such as broom are stored in plain customer view while ordering at counter. Needless to say this restaurant is POORLY MANAGED!!!
Atmosphere: 1
Food: 4
Service: 3
Building is run down dirty inside and out trash every where. I made an online order and when I arrived at the store order was not completed I arrived waited almost 15 min for my food.
Atmosphere: 1
Food: 1
Service: 1
Service was slow, food was semi cold.
Atmosphere: 3
Food: 4
Service: 3
Very slow service
Nothing fast food here
Waited 20 min for 4 small burgers
Atmosphere: 2
Food: 2
Service: 1
Found out that the Ghost Pepper Chicken Sandwich was discontinued? What the heck? Huge fail, that was one of if not the best fast casual chicken sandwiches you could get. Whoever made this decision was an idiot.
Atmosphere: 1
Food: 1
Service: 1
Loading...